Dont Use we had a flat tire along the road and the tire man showed up told us what was wrong the…read moreall of a sudden hopped back in his vehicle and took off never heard back from then again or will answer their phones.

Terrible company to work with. We called at 10pm to have our car towed in the morning and the guy…read morewho answered was nice until he suggested we couldn't get the car towed at that time due to rush hour (we told him it shouldn't be an issue because it's Sunday and there is not rush hour). He didn't like that we corrected him and said "ok have a nice day bye" and hung up. Then wouldn't answer again.

XL has me as a regular customer. I bought a used BMW a few months back and it failed to start a…read morefew times. Each time I called XL and their price was fair, they worked with me on getting the car from my home to the mechanic (while I was at work). I appreciated the communication during the entire process. The most recent time, the owner called me by name (Hello Michael..) I told her that I do hope I don't need her services again but if I am ever stuck she will be my first call.

I'm a bit mixed between this place because it's a towing company, but I guess I could have been…read moretreated worse. There was a confusion with a parking pass with Spothero. I had a van towed all the way to the Southside from near the United Center. That seems excessive. The woman on the phone was nice enough and reminded "open" for me to get the van that night. The guy who gave me back the van was actually super nice and made me feel at ease, especially since I was having a bit of a breakdown with all this stress. The only thing I didn't like is that they wanted me to Venmo or Apple Pay them (no credit cards). I think I know why, but this came off really shady in the moment and took longer to get the car out because of it. Again, this is a towing company so it's not the place for happy people. However, I suppose the whole ordeal could have been way worse and they had a sliver of decent customer service. Probably my weirdest review here!

Growing up in Oak Park it is nice that I was able to support local business. I called Joe the day…read morebefore and he quoted me the price. He honored the same price even though it snowed 10 inches the following day. Joe was nice and very friendly. He's definitely someone I am adding to my contacts to call if I have future car problems. He towed my car from Oak Park to Bridgeport and the price he quoted was fair.

Got my car towed back to my house and driver wouldn't put in my driveway i called caa and they sent…read morethese guys I've had tons of cars dropped in my driveway they said it's not in the policy not impressed I would not recommend. If you love pushing your this is your place to call

The greatest tow company in Chicago, my boy AB took care of me from beginning to end with full…read moretransparency. The smoothest best encounter i've ever been through with a towing company. My semi truck flipped on the side of the highway and they helped through and through.

Called Sky High Towing & Recovery when my car broke down, and they were amazing. Driver showed up…read morefast, super chill, and handled everything like a pro. Got me back on track in no time! Definitely recommend them if you're stuck

Great experience very friendly and great to deal with. Would highly recommend to anyone very…read moreprofessional and will work with you

Excellent service, very attentive. always being…read morecommunicative and very friendly. The only thing is that you can't pay with Apple Cash or Zelle. Only cash.

My car decided to stop in the center of a road and Mauricio came to the rescue. Was in my area in…read moreless than 30 mins. I recommend this business and will definitely be using them again!!

Had flat tire this morning in front of the house, I Googled roadside service because the…read moremanufacture roadside had run out and I was not paying $95. I called Day and Night, answered right away, very polite, said would be there in 30 minutes. Said would be $85....I did cancel the roadside service, but not because of anything bad Day and Night did, I had a portable air compressor that filled up tire and tire held air so I was able to get it to repair shop. If I ever need roadside in this area, I am calling Day and Night

Industrial Towing and Recovery is hands down the best service I've gotten in Chicago! I don't…read moreusually review places unless it is worth going out of the way for, but Wulfrano was so communicative and helpful throughout the whole process. I've never had a flat tire before, but once I was within his company I learned so much! Wulfrano has years of experience with cars and is so resourceful with recommendations around Chicago from tires to auto shops. Very quick service, reasonable pricing, and a very well-rounded person that is as kind as can be! From now on, if I have any car issues I will be reaching out to this family-owned business :)

As a result of moronic automobile manufacturers deciding to no longer equip their new vehicles with…read morespare tires, I was literally stranded after a canyon-like Chicago pothole ripped my car's tire, since I had no tire to replace the damaged one. After phoning six different towing companies and getting only voicemail responses, I was extremely fortunate to reach my terrific new friend Mr. Garcia at Industrial Towing and Recovery. This outstanding gentleman first asked me if I and my passengers were all safe, then promptly assessed my situation and in less than an hour was at my location with an identical replacement tire which he quickly installed at a very reasonable price. This is one of the most superb customer service experiences I have ever had, and with a family-owned small company no less. Mr. Garcia, you are absolutely EXCELLENT and I will recommend your fine business to everyone I know. Thank you again for your high quality service! Ken C.

ASAP is very liable and reasonable tow truck company.I was stranded at work and they came and…read moreassisted me. I highly recommend them for your tow truck needs.ASAP is very professional and helpful.

Excellent service provided by Moe! My car battery died in…read morethe cold. Thank you for the fast response.