Great audio shop. Michael took great care of us allowing us to compare different equipment. Some…read moregood prices on demo gear. Highly recommended.

We were recently hit by a lightening strike which took out a bunch of my home theater equipment…read more Ray and the his ET team had me up and running again in no time. I absolutely love the Samsung TV, Anthem receiver and GoldenEar surround speakers. Ray always recommends the best equipment for my application and budget. The installers (Bobby and Rocco) were first class. They worked neat and didn't leave any open ends. Buy with confidence from Ray and his team! Well done!I

Updating my review: Untangled has finally responded to one of my requests for help. I will update…read morefurther should the situation develop positively or negatively. These people came in five years ago and set up our system, claiming we had all of these technological issues from the previous owners and that they had a solution to fix it -- Control 4. They hooked our sonos, apple tv, cable, and pool controls to this app. They got rid of our regular fios cable remote and replaced it with a control 4 remote and had us download the control 4 app. This worked fine for a few years, but then there started to be problems. At first, they were responsive and came by to help. But then, they stopped returning our calls. The control 4 app stopped working so we couldn't control our pool. Our cable view is completely zoomed in and cuts off the edge of the frame but since we don't have the Fios remote anymore, we can't fix it, and since they won't answer our calls or emails, they won't fix it. Our TV randomly flickers like strobe lights. The remote works half the time. The TV really only functions as an apple TV because of how badly they messed up the cable connection. If they called us back and fixed the issues, I wouldn't have a problem with their complicated set up. No other company wants to touch what they've done. If you've used them already, good luck if you run into any problems. I hope they answer your calls. We are still desperately looking for any IT company or person willing to help dig us out of this tangled mess untangled created.

Untangled is a lifesaver. I can't say enough about the brilliant work they've done for us. Totally…read moreclient-centered and responsive. We have a college student, law-school student, trader who needs real-time Bloomberg, and I'm a high-school teacher working from home. We have a wide range, no dead spots, and incredible speed. Worth every single cent.

In an Amazon - Costco - Best Buy world, it's rare to find an 80-year old local TV store in the same…read morelocation, whose service and installation exceeds the quality of the best TV's; and more amazing that they match the big retailer TV prices. But it's our good fortune to have the multi-generation owned Cos Cob TV & Audio that has been meeting this standard in our area even before my first happy experience with them 30-years ago. The store has expanded from its initial analog TV repair to major home TV theater, security systems and other large smart home projects. They also bring all this to the small residential projects like mine, which is also rare. When I first moved to Cos Cob, the original owner recommended an analog SONY Trinitron VEGA TV whose picture tube still works, but digital has passed it by. I've since bought two smart TVs from them, the latest needing a complex wall installation requiring cable concealment. From setting up the initial site inspection with Joe at the store, to Conner's perfect installation, which is separately charged, they are great to work with. I also wanted to redesign my "too little work space" 4' x 2' home office desk and install Ergotron arms for my computer displays. Their other tech, Jason, expertly took on the home office project, drilling the needed desk grommets, installing the Ergotrons and concealing the cables, giving me needed room to work. I can't recommend them highly enough

I very highly recommend Cos Cob TV! My recent experience was…read moreunmatched: great products-care for every detail-delivered on time-and at a fair price. And Cassie and her team are just really nice people. Makes going local in the neighborhood everything it always was-and somehow we've lost. I guess this is how they have stayed in business for over 65 years!

Mike is absolutely fantastic. He got back to me right away and knew how to solve the issue within…read moreabout 30 seconds. If it was not for me, I think he would have solved it in less than 10 minutes. He reached out to me and was willing to work around my schedule, patiently working with me when I had time. Mike knew just what to do an solved the issues remotely. We had a problem that involved my computer and my son's, and Mike solved the both. If you are looking for someone who solves the problem quickly with expertise and confidence, Mike is your man!

The quicktex response was excellent. I had a mail problem and he fixed it in under a half hour…read more Excellent service and very professional. PT

I asked Michael to evaluate our home Wi-Fi network configuration because of some reliability…read moreproblems. He arrived when he promised, did a pretty thorough diagnostic of our settings and tweaked a few things. We haven't had any problems since. I'd certainly recommend Michael for commercial or residential jobs like this one. For the reasonable hourly rate, I paid much less than replacing my perfectly fine gear that might have had the same problem.

I have updated my review of Michael Petruccelli since a few weeks ago…read more For one reason or another he had never received my phone messages that I had left for him when I was having so much trouble with my computer. When he finally got my last message last week and read my 1-star review he acknowledged that he had never received my voice mails. Today he came to my home and fixed my computer to the extent that he could. He will come to "clean it up" next week. I am glad to see that it was a glitch in his voice messaging system and not with him.

***LOOK NO FURTHER*** Bill and his team are without question your solution for anything that plugs…read morein, WiFi, computer, home A/V, you name it. His knowledge is superior and from the start of any project big or small, his energy and enthusiasm to help you is present until the job is done. Bill makes himself available to troubleshoot from a DISTANCE and that is VALUE. STOP READING AND CONTACT BILL @ KANE PC ! I wish I had 3 thumbs for this guy.

I hired Bill Kane at KanePC to help with TV mounting over a fireplace as well as home wireless…read morenetworking and cellular service issues in February 2016. Bill visited my home first to assess the issues/tasks and then gave me a quote before any work as done. The cost was exactly as described and he even gave me a suggestion for equipment to buy on my own which he installed. I found him to be very capable and I was very pleased with the results from him and his team. Now, 3 months later, everything is still working great and would definitely hire him again as needed.

I have been relying on Soundworks for the last 15 years to install and maintain my complicated AV…read moreset ups. They have been responsive and terrific. They also have completely repaired my Lutron system on several occasions when it was torched by con Edison. Highly recommend super competent very nice exceptionally responsive.

Soundworks is the answer to your AV nightmares. They are responsive, knowledgable, reliable and…read morereasonably priced. Their techs really know their stuff and the owner Corey is a pleasure to deal with. I cannot recommend a company more highly.

After my MacBook bricked and would not turn back on, I first tried bringing it to UBreakIFix. After…read moreweeks of delays and false promises, UBreakIFix told me that the logic board was damaged and as a result, I would need to pay for a replacement logic board, screen, and keyboard. In addition, my data would be unrecoverable. So, after doing my own research into logic board repairs for my specific model, I learned that it was possible to fix my MacBook and recover my data. So, after searching for local specialists, I found ThinqMac. My first conversation with one of their employees immediately made me feel that I was in good hands. The gentleman corroborated a lot of the information I had found out through my own research. The technicians ran some tests on my computer and eventually sent it out to a company that specializes in logic board repair. In the end, after being told by UBreakIFix and Apple that my data was unrecoverable and my computer would never turn on again, the folks at ThinqMac proved them wrong. My computer has been as good as new for the last 4 months and I was able to recover my data. Don't waste your time anywhere else, the folks at ThinqMac know what they are doing. Thank you again!

Incredibly helpful, and provided fantastic customer service! Thinq Mac is great!! Extremely…read moreknowledgeable and laid out all my options and also offered excellent advice. HIGHLY RECOMMEND. The next time I need help, I won't go anywhere else, very glad I found them.