The owner was great. Delivered the bikes to our hotel on time. They worked perfectly, the same can…read morenot be said of the cyclists, and a good time was had by all.

Great bikes! I'm a cyclist, but this was my first time with an electric bike. We rented the fat…read moretire versions, and the 40 mile ride was super comfortable. On the flats and descents I used zero assist and got a great workout. Then I throttled up to a 3 and flew right up the steepest hills. I can only imagine how fast you'd move at the max assist of 5. My buddy used assist almost the entire time and had no problem. They have front shocks, so we did some off Roading, and even a technical stretch of trail - no problem. If you're riding on pavement, you can lock the shocks with a flip of the dial and it's just like riding a normal bike - with a boost. Ryan brought the bikes right to our resort, made sure he got everything adjusted for us, provided a quick tutorial on how things work (very simple), and returned the same time next day to pick them up. Ryan, we'll definitely be calling you next time we visit Reno or Tahoe!

They have a ton of bikes. Other places in Tahoe City had sold out but they had plenty by late…read moremorning but the time the 5 of us strolled in. The staff were amazing--helpful and kind (thanks Dean!). 4 of us got hybrid bikes and one got a regular one.

Peak season wanted to get a couple of paddle boards. Great help from two staff members who…read moreobviously liked helping us. They strapped the boards down great for a 5mi drive. Got a call from the shop later with information about beach closures (due to sewage leak) in the area we told them we were going. Very cool of them to remember our day's plan and connect it to the health advisory they were dedicated enough to listen to. Our destination was not involved. THAT is great service! Business is easy to spot if you're coming south from Tahoe City

Our group of 8 rented bikes from Truckee River Bikes for the day. Noah and Tristen were very…read morehelpful helping us get our rental taken care of. There was another gentleman that helped us each choose a bike that best fit our needs. It was a simple and quick process and we were on our way! Unfortunately, one of us had a small fall and was unable to finish the ride around the river or even ride their bike back. Noah and Tristen were very concerned and offered to help. We were all so appreciative that they showed some compassion for our situation. It just showed that they care about their customers and really want them to have the best experience. I would highly recommend this bike rental company if you would love to see the beautiful sights of the Truckee River with a personable staff.

This bike rental spot seems like your average place in a touristy area; however, we were surprised…read moreat the lack of communication regarding expectations in order to rent an e-bike from here. We expected to ride our bikes for a mere 2 hours and looked ahead at the prices per hour, which we deemed reasonable. It's only when we come back from our 2 hour ride that we see we have collectively been charged $1,000 for a "deposit" regarding two bikes. Furthermore, this amount was never shared with us verbally or can even be found online. They then tried to charge the actual amount of the bike rentals on top of the $1,000. This is a hefty deposit for two bikes, and I've paid less to rent a boat for more than 2 hours. I don't want anyone else to be misled like I was, so I am leaving this review. I will never be back and I'll be sure to tell my family who vacations here annually, to also go elsewhere. It only gets two stars because the bikes worked for the two hours as bikes are expected to, just didn't appreciate the lack of communication and the shady business practices at play here. We will be following up with a letter to the chamber of commerce at Tahoe as practices such as these are predatorial.

Olympic Valley Ski and Bike is AWESOME. They are the very BEST. They sell great gear, and you can…read moreeasily rent gear as well. The location is extremely convenient and right in the Olympic Valley next to Palisades Tahoe ski mountain. The BEST part about the shop is the staff. You won't meet better people in your life. They are incredibly cool, kind, friendly, knowledgeable, skilled, professional, hardworking, and FUN. Special thanks to Will and Andrew who are AMAZINGLY cool guys. Thank you for the very enjoyable socializing and great stories. And thanks to the rest of the staff. I HIGHLY recommend Olympic Valley Ski and Bike!

4 of us rented bikes here and Lucan was amazing. He assisted us finding the right bikes, we enjoyed…read morean amazing bike ride to Tahoe City. If looking to rent bikes, this is the place and ask for Lucan!! Thanks again for making our experience exceptional.

This place gets 10 stars and I wish I could live here honestly!…read more After downhill skiing for over 10+ years, and to be honest, while I can fly down mountains, I just dont have a deathwish to meet my maker after a snow run, so finally I got to cross country (XC) ski on this trip to Tahoe. We tried once a long while ago in Crested Butte but there was no snow, but today in Tahoe, I was rewarded with so much snow! Yippee! I skied here all weekend and really enjoyed that this was the first place I have ever XC skied! I will remember this forever. On the first day, I just rented some classic skis and went out there to figure it out. It wasn't too bad until I was trying to reach the lodge after 2.5 hours of skiing and could not figure out how to stop lol. I decided then that I needed a lesson. But, I still had a lot of fun and got to ski at least 5K or maybe more. On day 2, I came for a group classic ski lesson with Riley and no one else signed up, so I got the instructor all to myself, sweet! Riley was an awesome instructor, he taught me how to herringbone up steep hills, taught me how to stop with the pizza method but also gave good instruction on form so I knew to really pivot my ankles to get good grip of the snow to stop. The trick is bend your knees and make sure you bring your knees closer as you make the pizza with your skis. He taught me really well and gave me a lot of confidence to come down hills and this lesson was very helpful for today especially when I came back to the lodge and was able to ski down with ease and no falling like on day one. The staff here are so friendly and helpful! Jill was amazing and hope to see her again. Cathy who checked me in was just very sweet and we connected on the DMV area. Bernie was also super nice when I came back on day one and asked me how'd it went, and of course, Riley was the star, pushing me and teaching me to be a better XC skier! Mathias was also sweet collecting all my equipment and making sure I had everything when I left on day 2. I had lunch here on day 2 in the lodge and it was vegetarian chili wirh cornbread muffin and it was delicious and just what I needed to power thru an additional 2.5 hours of skiing. I also met a XC racer today and he told me about XC 10Ks and 20Ks and said next weekend, they are racing to fundraise for Tahoe Search and Rescue, and these are the guys out there trying to find those that were caught in the avalanche. My next thing is probably learning to better XC ski and then ultimately, to do one of these XC races to help with fundraising, looks like a lot fun, great for endurance and staying in shape and for a great cause! Thanks Bob for the amazing conversation! Because of this experience here but also because I knew XC would be more my speed, Im now totally devoted to this vs downhill and ready to invest in skis, boots and poles, which I never really cared to with downhill. XC is a lot of endurance and reminds me a bit of running and hiking so this is really up my alley. I also like the core strength thats needed when pushing yourself along when you have some momentum. Also, to note, XC skiing has way less people, so its super peaceful and meditative and so much cheaper than downhill skiing. This is definitely the ski sport I am devoting the rest of my life to! No more suicide downhill skiing for me! Ill definitely be back here again for next season's XC skiing and really looking forward to coming back! May also do some MTBing here if I cant wait until next winter!

The house we're renting has two complimentary XC passes, so that's how we came across Tahoe Cross…read moreCountry. We dropped in on a Saturday at about 10:30am, got our trail passes, and rented snow shoes from them ($27 per adult I believe). We took the pink Dog Snowshoe route out, then connected to the light blue Outer Blue trail to get back to the lodge. It probably took us 1.5 hours going at a leisurely pace. Most of the time we didn't see anyone else around. There were some across county skiers and dogs that would pass us on occasion, but it was mostly a beautiful and quiet hike (except for the snow shoes crunching on the snow). This is a great place to have a causal and affordable little adventure.

On the north shore and need something for your E or Amish, Harry and the crew have you covered…read more Best knowledge of the area, solid service and a great selection. Even if you don't need something stop by say what's up and chop it up.

Nice spot to rent an E-bike and ride to Sand Harbor Beach, just make sure if you want to stop for a…read morefew photos or selfies you need 3 hours, especially if you are planing to stay on Sand Harbor Beach for at least 30 minutes to enjoy the views. I rent 4 Ebikes and returned late and the front desk guy just charge me latte fee for one Thank you I'll be back to rent again

I was recently near Truckee, CA for 8 days with my girlfriend. She had expressed interest in…read moremountain biking... and considering I'm heavily into mountain biking (11+ years) and want to mountain bike with her, I didn't want to mess up this opportunity! I called every mountain biking shop in Truckee. I decided to go with Dirt Gypsy Adventures and a private mountain biking clinic and mountain bike ride with our instructor (Mark). I couldn't have asked for it to go any better... my girlfriend learned a ton (and I learned a handful of things too) and it helped her feel more confident on the trails. At first, I didn't understand how we could spend 2 hours learning how to ride a bike - I quickly realized what I didn't know and how patient Mark was. I particularly loved his analogies and the way he articulated these concepts. We also rented a bike for the following morning and went out by ourselves, too. She's now riding with friends in the Bay Area this weekend and we've looked at a couple bikes for her. Mark, our instructor, did a great job - lifetime of experiences racing and teaching. I couldn't have asked for more. The whole process facilitated by Ryan went extremely smooth. Thank you!

The overall experience for rental was great: I found a suitable bike online, then gave a quick call…read moreto make sure my thinking was correct. All paperwork came via email, simple. Upon arrival my bike was ready to go in 5 minutes. We did a quick fit and, this is clutch, they spent time looking at my planned route and gave some feedback. For my return, same took about 5 minutes. The bike itself was in great condition.

I kid you not, some of the best customer service I've experienced in years. From the time I walked…read morein to browse to the time they dropped off our 4 new e-bikes, they were fantastic! Adam and Eric were so helpful. We did have a few technical issues with one of the teros, but man did they step up and go the extra mile to get it fixed ASAP. Price wise they were more than willing to meet the price of the other local place and they had more in stock so we got what we wanted. We won't need new bikes for a while but when we do or for any service they have 100% won my business.

The entire team at Tour of Nevada City Bicycle Shop is exceptional. Having a team with such…read moreexcellent customer service is a rarity these days. I went to the Harmony Ridge location (day rental location) on a Sunday last March, and someone went out of their way to review all the options/models for sale online. When I actually went to the store, I knew what I wanted and they helped me customize everything~ I think I ended up working with about 4 different folks when all was said and done. Then I broke my foot and hadn't ridden in 7 months. I had to call them last week to figure out (in the dark) how to turn on the bike! Today I went by to learn how to inflate my tires and reset the maintenance schedule. You know when surveys ask you if you think "They care about you as a customer?" Tour Of Nevada City Bicycle Shop does care about me as a customer, and I am grateful to the team.