It was just about three years ago that my wife and I decided that a senior retirement complex was…read moreright for us. We visited dozens of sites on the internet, and drove to six places in the north Dallas area. The one place that jumped out to us was Parkview in Frisco. We have never been sorry that we chose this as our home. It is a an attractive facility, and the landscaping is beautiful. Parkview has several different floor plans and apartment sizes, but we chose a two bedroom, two bath apartment that meets our needs perfectly. It has a modern kitchen, large living/dining room and a comfortable balcony with a view. All utility expenses (except TV and phone) are included. Our maintenance needs are also included and fixed rapidly just by a phone call. But it is the friendly residents and serving staff that puts Parkview ahead of other retirement complexes. Smiles and hello's greet you in the hallways and warm conversations are the norm in the dining room. And by the way, the food and service iin our Embers Restaurant is first class, with a wide variety of selections and all prepared and served well. We love to take cruise vacations, and our life "aboard" Parkview is very much like that on a premium cruise ship: daily activities, entertainment, dining, etc. So if you are looking for a retirement place, you should come by Parkview in Frisco. We think you will like it . . . we certainly do. Bob M P.S. Here's a link to a website we publish highlighting life here at Parkview in Frisco: www.parkviewers.com

This is an AMAZING community - not only is it beautiful inside and out but the staff is sooo…read morefriendly and helpful (many of them have worked there for years!!) and the residents are sweet as can be. I've noticed that there's ALWAYS a happy buzz in the restaurant - which to me says a lot about how much people enjoy themselves and I've NEVER seen that so consistently at any of the other many many communities that I've been to - and the food is GREAT! Parkview actually have the ONLY restaurant that I've been to in the US where I can get a salmon cooked and served as it should be - and I'm from northern Sweden so I definitely know my salmon! :-D ...and the grilled chicken salad with the Chef's homemade dressing - O M G it's so fingerlickin' gooooood I wished they sold it bottled!! The last time I visited, I got the chance to see their new Assisted Living and Memory Care next door and...WOW!! That is the most astonishing AL/MC that I've EVER seen - on any side of the Atlantic ocean! It seriously looks like a serene SPA with a Texas-twist - it's sooooo beautiful in every little detail and it's amazingly well thought through to help the residents thrive. It totally astonished me and still, I have a veeeery critical eye when it comes to living conditions and surroundings! :-D I definitely recommend this place! :-)

HarborChase McKinney When I realized that our loved one…read moreneeded assisted-living care, I began the search. My desires for a good facility were broad and many, but I wasn't about to settle for second best. Here is a partial list of my criteria: Cleanliness, good food, varied activities and outings, committed staff, complete levels of care available as residents age, on-site nurse, community involvement, family interaction and the list goes on. Of course, the price each month had to be reasonable. I looked at 15 different facilities in the Richardson, Dallas and Plano areas. I saw places I would never let my loved one go into. I worried that my loved one's needs and my standards were never going to be met at a fair price. Then one day I visited HarborChase in McKinney. This facility was exactly what I had been looking for and more. As we toured around and I met several staff members, I was struck by the happiness and positive atmosphere created there. It was comfortable to be around everyone and I knew right away this was the place I could trust to take over caring for our family's loved one. After a long meeting with the executive staff, all of my questions were answered to my satisfaction. We then took our loved one to check out the place and look at a beautiful studio apartment with a patio. He was hooked immediately and HarborChase became his home and our second home. We have never looked back, and our entire family is so grateful to the caring staff for always, every day, going the extra mile to ensure everything promised to us is delivered. Vicki Moore

We found Harbor Chase for our grandmother Loretta last May. She had lived next door in an…read moreapartment while it was being built and then her health failed and she needed more care. They were wonderful getting her signed up and actually had her at one of their sister locations for the first couple of months while they waited on their new facility licensing. They took care of the move into the other facility and then the move back once they were open. They went above and beyond getting her acclimated and getting her to join in on activities. Grandma passed a few weeks ago and her care was exemplary right to the end. Ashley (Executive Director) and Tamera (Head of Patient Care) we're always available to answer questions or concerns and kept us updated whenever needed. Everyone there felt like family and we will actually miss seeing them on a regular basis, because they were such a big part of our lives this past year. I can't say enough about how grateful we are to them for taking such good care of Grandma.

My husband and I moved here about 2 1/2 years ago into a 2…read morebedroom apt. The people here are just wonderful. We have made many friends along the way. We laugh a lot which keeps us young The activity Ladies (Heather and Nancy) do an incredible job keeping us active, creative and busy. Many thanks to the kitchen staff, they cook great meals and keep the tables clean and still serve us with a smile!!! Janie M.

The best people at Watermere are the sales people. They know how to sell the product well. But,…read moreonce you move in, you find out that a lot of it is window dressing. The apartments are nice, but the maintenance is lacking. Once you get there, you find out that most of the residents do not eat at Watermere. They go to the restaurants surrounding it. One of the reasons my father wanted to go to an independent living place was because he was tired of eating alone, so he found this disappointing. But, once you eat the food, you understand why most residents don't eat there. It is terrible, and they charge the residents high cost for the subpar food. They recently went to a flat fee for the meal. They often run out of something, but you are charged for the item in the large fee even though they ran out of something. I think the manager should be forced to eat it every day, maybe it would improve. There also seems to be turnover in upper management. They seem like they want to fix the issues but their hands are tied. This place has such potential but it just seems poorly managed. It's not cheap, so where is all of the money going?

Anytime your loved one gets to a point where they need more assistance, it's a difficult decision…read more Bethesda Gardens made this a stress free decision for placing my uncle. Starting with Julian (who's a real gem), Summer (couldn't be more accommodating) & Carmen (going above & beyond to meet the needs of the residents (& their families) among many others at the facility. My uncle had turned into a recluse at his prior assisted living apartment & started falling a lot & broke his back so he needs more assistance than they're set up for. His time at Bethesda saw his old self coming back out. He was talking & joking & making friends. At mealtimes he sat at a table with 5 other gentlemen & felt a part of the group. His pride & joy was an apron one of the men gave to him to prevent spilling on himself (all the guys at the table wore one) He has now broken his back twice, had Covid twice & had a couple more falls without breaking any bones. Needless to say, he needs more skilled care & it's breaking our hearts to have to move him from Bethesda. If you are fortunate enough to have your loved one live at Bethesda, you won't be sorry! I will sing their praises from here to eternity

`BEWARE: WARNING WARNING - They took my deposit of $500, then a week later said they needed that…read moreroom for someone else. It has been seven to ten weeks now and I am still waiting for them to return my deposit. They took my card for the deposit, but they said they could only refund by check. It had been well over six weeks when I called regarding where the check was. Someone checked and then told me that NO ONE had requested a refund. She said that she would request it and expedite the issue so I should see it within a week or less. That was almost two weeks ago and STILL NO CHECK. There is no reason for this. They took it from my card; they can refund it to my card or give me the check that they promised. LIARS & THEIVES I am sorry I ever spoke with them. If you can't trust them to do what they said, why should anyone trust them with caring for your family members

My mom was admitted to this facility in 2022 and this has been the best experience ever for my…read morefamily. The staff is so nice and take's really good care of my mom. The facility is always nice and clean. I visit my Mom every day and she tells me about what activity that did that day. She especially likes Bingo and Ice Cream. I am so grateful for this facility.

This place is so unprofessional. I was hired on as a PRN dietary aide august of last year. I was…read morejust made aware I am no longer an employee last week by calling to get copies of documents. I was told I was let go because I hadn't worked in a while and that they didn't have to inform me of my termination because Texas is a fire at will state. I told her I was still supposed to be notified. I asked what was my termination date. she said it was in December. I informed her I worked in December. I also sent my supervisor a text in January to see if he needed me and still wasn't made aware. I called in February for my W2. still wasn't informed. This was just a side job for me to have extra money so it was okay if they no longer needed me, but to not be made aware of termination was unprofessional and no excuse. while working there the staff in the kitchen was amazing, but doesn't get paid what they are worth some were over worked. I heard them voice a lot of complaints regarding their supervisor, working hours, working conditions, and mistreatment which was never addressed. I wish the staff luck. This facility needs to do better or it will continue to lose good employees and be a revolving door.

I found this place after a long search for my father for respite care. If you know me I have a lot…read moreof questions and lots of apprehension leaving my loved one anywhere. But I have to be honest and tell you that it was not just the top management that included Robyn and Sam but also the nurses and the caretaker that was more than welcoming and always greeted everyone with a smile. They were always very attentive and on time for his tea, lunch and dinner. If you ever need to leave a loved one for respite or assisted care, I would suggest Parsons House. It always felt like I was coming home and not going somewhere

One can only imagine the pain staking task to find a new home for your family that first of all…read moredoes not want to leave their home. So finding the right spot was very important to us as our Mother and Sister lived in our house for 31 years. We knew they had to be someplace they would be happy. There like little apartments with all of their home furnishings around them. But let me be the first one to tell you we couldn't be happier we found the Parsons House. Beautiful home like setting. Parsons house has all levels of care. They will watch and take care of your loved ones very closely. As well as a staff whom has become their surrogate family and genuinely cares about both of their well beings giving us the family tremendous peace of mind. We did hang on for a little while but when we saw how things were running smoothly and the caretakers were becoming like family to them we backed off. It was a very difficult decision to leave your beloved family members that you have cared for soo long over to someone else's hands but when we saw the excellent personal care they were getting it got easy. My sister loves the activities Karen the director plans all kinds of different things for the residents to do. Takes them out on outings. Goes to the Casino and Botanical Gardens. As well as lunch outings. Robin Payne the Director is awesome and will take care of all of your needs. She makes the residents feel like family. And for the holidays The Parsons House is decorated better than my house as well as the other holidays for the year. My mom goes to exercise and loves the food. (Unbelievable because she was a great Polish cook). Bridgette overseas the medical and will address and inform you of any issues she see brewing. Her staff will also take note of the resident's behavior and wellbeing and keep us informed. So if this can be of any help to future family members that are making the difficult decision on where to put their family members please offer this letter to them or give them my number for a personal referral. Best of luck to you with your aging parent. Blessings! Jill

Fabulous facility with caring, loving staff. Lovely environment and residents are actively involved.read more

From the owner: Stonefield Assisted Living and Memory Care is a senior living community located in McKinney, Texas,…read moreand offers assisted living services and memory care for residents diagnosed with Alzheimer's and other forms of dementia. A member of the Frontier Senior Living network of retirement communities, which consists of more than 100 properties across nearly 20 states, the facility provides residents with a variety of attractive amenities and administers memory care through Frontier's renowned Spark Lifestyle Program, a Montessori-inspired approach that seeks to enrich the lives of residents.

My mother lived here for nearly 4 years before she passed. It is a wonderful building full of VERY…read morenice staff, and sociable residents. Lots of activities. Lots of nice outdoor common patios. Food is pretty good. We used Merit Hospice at the end, and loved their staff.

Staff have an unbelievably casual attitude towards caregiving and the impressive entrance and lush…read moresurroundings don't mean a single thing if the caregiving is as sub-standard as it is. Run away from considering this place.

This place is not what it appears. It didn't take long to see what really goes on at this…read morefacility. They over-medicate your loved ones so that they don't have to deal with them especially in Memory Care. The food is undesirable and not nutritious. In addition, there have been numerous times when there's only 1 caregiver on staff for hours at end to care for 19-20 residents. They sell you a great "homey, loving" environment until you get there and see what really goes on. If you want to see a rapid decline in your loved one, then move them here. I moved my loved one from there and saw immediate improvements. If I could give zero stars, I would.

Highly recommend Beehive homes. My dad was only there for a little over a month before he passed…read moreaway, but we were very happy with his care. My dad often told us how happy he was, which was very surprising since he was very picky. He loved all of his caretakers. I arrived one day to visit and he was sitting talking with three caretakers. He enjoyed the food and activities. The Beehive of Frisco has brand new resident housing. Beautiful, open concept living. David, the administrator, was very professional and helpful during these Covid times. They made sure everyone followed strict sanitation and guidelines. Once again, I highly recommend you visiting The Beehive for the loving care of your loved one!!