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Eckhart RV Services

5.0 (1 review)
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Services - Eckhart RV Services

RV repair

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9 months ago

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Kohrs Truck & Auto Repair

Kohrs Truck & Auto Repair

(3 reviews)

Had an appointment, dropped my vehicle off night before, filled out the night drop form but…read more.. forgot to sign it. Called them 9am next morning, talked to them about what I was needing done, before I hung up, asked them if any issues to please let me know. Said ok everything looked fine, 2 pm I get a phone call thinking it is done. That is when I'm told I didn't sign the night drop box envelope, they couldn't do anything until they had my signature. I drive up there, sign the form to be asked if I want to reschedule? Frustrated I ask why it took until 2pm to tell me this when I talked to them at 9am? Couldn't answer, said they could get me in next day, since it was there, agreed to it. Next day I get a call at 12:30 to tell me they couldn't get the 2 front tires mounted so they couldn't do the alignment but, they changed the fuel filter and air filter and I could come pick it up? I had the fuel filter and air filter changed because it was there for the alignment, both still had 22% and 18%. Neither of these needed changed, common sense would tell you that IF someone would have checked the dash but they didn't even do that to reset them after changing them? Not even sure if they really changed them because both were still same % left as when I dropped it off. 22% on air filter and 18% on fuel filter when I started it to leave. Yet they were happy to charge me over $200.00 to change to fuel filter and air filter 2020 6.6 Duramax 3500. No explanation, no apology, just a poor attitude from the service manager. I understand I failed to sign the form but, could have been handled in a much more professional manner rather than making me feel as if I inconvenienced them. Obviously they have enough business not wanting any new business. I'm new to the area, recommended by the Chevy dealership, 1st time there and was my last. Bill Hamilton

My check engine light came on and the Kohls staff worked hard to ensure they fixed the correct…read morepart. Dave could not have been nicer or explained things any better. Kohls is the only ones we trust to work on our cars.

Big Squatchy RV Services

Big Squatchy RV Services

(1 review)

Well... The wife & I own a IBEX 19RBM. It's been a great camper for the couple years we've owned…read moreit. Finally had an issue out of my scope of knowledge to repair & had to reach out to a service company. The single slide out on the camper was jammed on the right side. Got ahold of Chris. He mentioned he was an hour away & would be there the same day, toward the early evening hours. My wife was at the camper waiting. When he was there, I believe he was able to diagnose the problem, but unfortunately, did not have the parts to repair the problem. He mentioned he could get the slide out. But we would have to manually slide it back in. He would have to order the part or parts & return on a later date. Outside of that, he spent an hour chitchatting with my wife. Before leaving, he mentioned to my wife he would communicate with her the next day and schedule a time to return with the parts. Chris never called back. This was on a Monday and two weeks later, I called Chris and he agreed that we had fell off his radar. He mentioned to me that he would get the part numbers that evening and reach back out. Four days later that has still yet to happen. At this point, I'm being forced to reach out to another company to have the service completed. The $300 we paid Chris for his travel & time was pointless. I definitely do not recommend his service.

From the owner: I will promise you, that here at Big Squatchy...we never stop! We will do everything in our power…read moreto adjust schedules to get your units taken care of at any time of the day...week...or location. Once on the phone, your problems...become our problems!

Eckhart RV Services - rvrepair - Updated May 2026

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