I highly recommend this location. All the employees were helpful, courteous and highly responsive…read more They made the purchasing process extremely tolerable. Everyone worked with me to ensure I was satisfied with the purchase. They were very thorough during the vehicle orientation. The Van was clean and no issues experienced during delivery. All questions I had to responded to in a timely manner. I would not hesitate to purchase another RV here in the future.

To say that I am unhappy with the customer service van city offered would be the understatement of…read morethe century. They have been absolutely awful. After showing up to an appointment (booked 2 months ahead) in Colorado, only to find they had not ordered my parts (I called 7 times to confirm they were ordered) I decided to go to the St. Louis location for future warranty work. St. Louis was just as bad as Colorado Springs. I dropped my rv off on a Saturday. Picked it up later that day. Turns out many of the jobs they claimed they completed were not done. So I had to spend that Saturday and Sunday (closed) in St. Louis unexpectedly. On Monday I dropped it off, picked it up later, only to once again find that half the jobs weren't completed. These include 3 separate recalls I was told to have fixed. I had scratched up the drivers side paneling and wanted them to fix it, on my buck obviously. The place they sent me, Paul's auto body, quoted me $13k and 20 days. I obviously declined. Ended up getting the work done in Florida for $3200 in 2 days. So what more can I say? I'll never do business with them again. I love my rv, a leisure travel van, but if the next time I'm ready to buy a new RV the only option for Leisure's is through van city, well, I'll find another manufacturer. I've never been treated so poorly. Just a horribly run business with zero respect for their customers.

My insurance company called this tow company outta Missouri to west central Illinois (at minimum an…read morehour away). My vehicle made it home around 5:15 this morning and I had started the process with the insurance to have it towed at 7:00 last night (totally not faulting them for the time). However when we got it this morning the front left bumper, drivers side quarter panel are crumpled, and my door won't open all the way. Oh and they used touch up to try concealing it. I wouldn't recommend this company to my worst enemy.

Patrick was the second tow truck that came to my rescue but I wish it was my first. My vehicle was…read morevandalized and all my wheels and rims where removed. The first truck didn't want to do it in fear of causing damage to the vehicle. Patrick assured me he has done this before and if at anytime he thought my vehicle would be damaged he would stop. i was skeptical but decided to give him a chance. He proved to be professional and took his time. I was hovering over him and he didn't mind that either. I appreciate his diligence and making sure my car arrived safely to it's destination . He followed up with me to make sure everything was ok. Patrick is an asset to your company and I really appreciate how well he did his job. I will definitely recommend your company and Patrick for any towing needs

Great service and communication from the staff. Very professional and timely for the requested…read moreservice, not to mention affordable. Would definitely recommend.

amazing job! fast, reliable, highly recommend them. definitely call them first! You won't be…read moredisappointed

This morning had a flat tire, our tow truck driver Aaron was great! Very polite and very kind…read more making my morning better need more people like Aaron in this world! thank you

I was in a difficult place for a break down. The folks on the phone said 20 min. He called me in 5…read moremin and was there in 15 minutes. His main concern was MY safety . Outstanding customer service and care. I believe his name was Muhammad. If we take time to complain, we should spend more saying Thank You!

If you have read any of my reviews about my tire being blown up on Yelp, then you might know the…read morestory. If not, here it is: I was on my way home from work one night and my rear tire blew up as I was driving on highway 64. I managed to make it home after my car insurance had it towed by another company (I don't even know who it was to be honest). The next morning I needed to find a way to get my car to the Plaza Tire in Manchester. I spend half the morning looking for reputable tire places in the area and the other half looking for towing companies. I saw the excellent reviews on Yelp and decided to give this company a try. Let me just say that I have never met a kinder person that worked at a towing company. Not only did he get here within about 15 minutes but he also was very careful with my car and the best part, gave me a ride to the tire place. Some tow companies (at least in Texas and Cali) won't do that for you and will tell you to get an Uber or friend. I was so glad I could get to the tire place and found it was also about an 8 mile drive away. He talked about the area once he knew I wasn't from here and gave me a lot of information that I found really interesting. He was very professional and gave me an amazing price for the tow. I am hoping I am never going to need my car towed again but if I do, this is the ONLY company I want to tow my car. If you need a tow, this is the place to call!

Yes, I'm one of those girls who is terrified of changing a flat tire... And it's not that I'm…read morecompletely cluess- it's that I'm actually terrified. I had a bad experience once where I'd forgotten to put the emergency brake on- and the car fell off the jack and almost cut off my friends legs. Yeah- NOT COOL. So, when I had a flat recently and called a firestone emergency number and they called up these guys, I was super pleased just to know I wouldn't have to do it myself. It was a dark rainy night, I was way out in Chesterfield (I'm a city girl), and I'd just hit the hugest pothole of my life and blew out my tire. I can't say I was in the calmest of moods. But this guy named Barry from Suntrup Towing saved the day. He showed up 10 minutes earlier than projected and had the friendliest attitude. He let me sit in his truck and mess with his radio. He had a very calming and genuine personality. He mentioned the many other people broken down that night too- it made me feel like less of a schmuck. Instead I felt "one" with the community. Yes, EVERYONE breaks down. I'm ONE OF YOU. See? Calming. The fee for the tire change was a little steep. But hey- I wasn't freaking out anymore. I'll pay your $85 nighttime rate, and thanks for the mental peace.

Almost killed me - tire fell off on the freeway and didn't even come help me…read more Person was rude and yelled at me while I was on the freeway

Valentino was a HUGE help! Our tire blew while we were on…read morethe highway to take our son out for his birthday. He was quick and thorough...Fixed us up + we were on our way! Thank you!

Great people great service. I've used them 3 times now and today I had someone come out to jump my…read moretruck and an hour later I had to call again for a jump and I think it was the owner.. was there in 7 minutes gave me a jump and didn't charge me anything the second time when I tried to pay. Really stand up guy. I'm not one to leave reviews but can't say enough good things about AC Towing. Top notch

I just had the most amazing experience with Lance. He arrived quickly to my steep driveway, loaded…read moremy Jeep quickly, and was very cautious for me, because I walk with two canes. He is knowledgeable, personable, courteous, and friend. Best ever---thank you, Lance, and AC! Suzanne Wakefield

My husband and I had a flat tire on 155 northbound at mile marker 6 on 11/2/2024…read more Our insurance representative called R & B Towing in Pontoon Beach, IL. We immediately were sent a text from them with an app that told us how many minutes it would take to reach us! R & B Towing arrived 17 minutes later. The gentleman immediately got straight to work taking out our spare, inflating it and changing our tire. He then followed us to the nearest Walmart to get a new tire. We were so impressed with the work ethic of the man and also his caring for our safety!! R & B Towing and the service employee deserve 10 stars! へ