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    Econo Lodge

    2.6 (12 reviews)
    InexpensiveHotels
    Open Open 24 hours

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    8 years ago

    not clean, room reaked of smoke. ash tray was still dirty. however they did give us a refund and we left.

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    Best Western Brockport Inn & Suites - King Suite

    Best Western Brockport Inn & Suites

    (5 reviews)

    $$

    This was hands down the worst hotel experience my family has ever had. We booked three rooms at the…read moreBest Western in Brockport, NY, and it was a disaster from start to finish. First off, our reservation was never even held. When we showed up, they had no rooms for us. On top of that, the price we were quoted wasn't what we were charged -- we were overbilled and had to argue to get money refunded. We were promised suites, but only one of the three rooms ended up being a suite. The elevator was broken the entire stay. My father is disabled, my sister is five months pregnant, and my mom had a broken rib and punctured lung. No one at the hotel offered help -- we had to beg the maintenance man to carry luggage. Staff were literally dragging cleaning carts up the stairs because corporate clearly refuses to give them the resources they need. Housekeeping never once came to clean our rooms in five days. When we checked out, suddenly our reservation "showed up" in their system -- and we were told "sometimes that happens." My parents' room was right next to a staircase and they were woken up constantly. My sister's room reeked of marijuana, and when she asked to be moved, they put her in a musty, humid room that was just as miserable. Here's the kicker: when we contacted corporate afterward, they told us because we didn't complain during the stay, we had no recourse. In other words, they punished us for not yelling at the overworked staff, who were clearly trying their best with nothing to work with. This is not a staff problem. This is a corporate problem. Best Western should be ashamed of how they run this hotel. Save yourself the stress -- stay anywhere else.

    The WiFi was very slow. We started out with a clogged bathtub drain. The breakfast was terrible…read more Specifically, they were always out of waffles; they were frequently out of yogurt & pastries, the omelet tasted like foam and the eggs were salty.

    La Quinta by Wyndham Batavia - Breakfast Area

    La Quinta by Wyndham Batavia

    (37 reviews)

    $$

    I'm giving 4 stars instead of 2 or 3 because I imagine the parking lot side of the hotel is great…read more But in my 3 times here traveling for work, I've never experienced that - including this last time when I asked for a quiet room because I had a big day the next day. Big rigs fly by on the road just outside all day and night - often engine breaking to add to the noise. I was in a corner 3rd floor room this last time, and despite white noise at full volume on one phone and earbuds in with soft music coming from the other, it was still loud to the point I called the front desk about 1: 00 asking for another room - but none were available. I'm not a light sleeper and colleagues have also said they slept poorly. Otherwise, the hotel is clean and comfortable - 5 stars. The breakfast is good (with higher protein options) and the location is convenient as well - easy to get in and out of. Can't decide if I'll go back. Perhaps I'll call first to see if I can be guaranteed an even-numbered room...

    The Scarlet Vetter says....we were closed out of the Batavia Downs Hotel so we looked for an…read morealternate nearby. This was very close and had four stars and the reviews were good. The good stuff: the parking lot was spacious, they offer a free breakfast and wifi and they have a decent gym and pool for those looking for those amenities. Now for the issues. The Elevator was out of order. The gentleman in line ahead of us asked about the location of the gym. He then was asked if he wanted a first floor room due to the inoperable elevator and he said yes. Hmmm. Then when my husband and I (in our 60s and me with an injured right knee) were being checked in, she told us we were on the 3rd floor and that she hoped we did not have alot of luggage. Not good. We inquired about the availability of a first floor room and were told that they were sold out. Serious demerit for giving the first floor room to the workout oriented buck ahead of us in line. The hotel is well appointed and the room was seemingly clean but smelled like cigarette smoke. The temperature was difficult to control. My oura ring said my overnight body temp was +.08 which is very unusual for me. The bed was hard. It was quiet overnight and that was a plus. The bathroom was clean and well stocked with lots of towels. However when the fan was turned on in the bathroom, it sounded like a jet engine was in there with you. A helpful feature for them is a text in the morning asking what your intended check out time was so they could plan. That is efficient. The lobby was spacious with late night snack and food offerings with a microwave available. In short, I would likely only come here again failing other known quantities in overnight accommodations in Batavia.

    Hampton Inn Geneseo - Guest room

    Hampton Inn Geneseo

    (20 reviews)

    $$

    "Jenny, Jenny, Jenny Won't you come along with me…read moreYou know that I love you We could live so happily" (Little Richard) Great location just minutes from Geneseo's Main Street restaurants and the State University campus. Our room had a nice TV and workstation, the bed was comfy, the HVAC and Wi-Fi worked well, and the bath and shower were fine. Included breakfast included scrambled eggs, sausage patties, home fries, a waffle machine, cereal, yogurt, hard boiled eggs, bananas and apples, oatmeal, breads, and pastries. The only odd thing about our stay was the check-in process. The attendant wasn't very friendly and was so slow and silent while working on her computer, we feared that our reservation had vaporized and drifted away into cyberspace somewhere.

    Stayed here for a very uncomfortable few hours on my way to Georgia on the 9th of July…read more After trying to sleep for a few hours, I realized the AC was broken. By now it was 12:30 am. I thought "If I'm packing my shit up, I'm only doing it once." I packed and ran into the night manager on the way out. I told him his ac was broken. He said " It'll freeze up if you crank it all the way down!" I replied "Is 69 degrees cranking it all the way down?!" He told me I could change rooms. I told him thought "If I'm packing my shit up, I'm only doing it once." I'm leaving. He told me he could refund $50. I started laughing and said "that's ridiculous, it's not even 1 am. You should give me a full refund". And I left. I drove right by my next Hampton Inn reservation in Ohio 8 hours later. And drove straight home. The Hampton Inn in Geneseo to speak to "Stephanie" today inquiring about where my refund was. She asked what happened and I explained. She said " someone should have offered you another room ". I replied "If I'm packing my shit up, I'm only doing it once." She said, " Well I was going to give you a $50 refund but I'm not, because you're cussing at me!" I said " I sure hope you're recording this call, because I haven't cussed " at you" once! She said, " You said "If I'm packing my shit up, I'm only doing it once." I said" That is not cussing at you, I'm talking about packing my shit up!" She hung up on me. I'm done with Hampton Inn completely. They clearly can't make a repeat guest comfortable and I drive for a living. I'll be staying elsewhere.

    Econo Lodge - hotels - Updated June 2026

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