Stopped in to the Service Department Monday morning shortly after open. I saw that the door read…read more"honk" for assistance...but pulled up as someone in front of me was being assisted so thought I would let the door close and wait a few minutes before honking.... shortly after, the garage door opened. I explained to Mark that I had a FOB issue last week and now the horn honks when I "lock" the doors But the doors aren't actually locking. Mark ran several scenarios... locking it from different areas in the bay..... of course, never repeated the issue for him. Due to no fault of his own, Mark was unable to help me. I very much appreciated that he declined to charge me $150 by running a DTC(?) or DCT(?) check on it, but that wouldn't guarantee he would find an issue, since there wasn't one he was seeing. So I said I would be in town a few more days and if the issue arose again I would be back. Thanks Pischke for attempting to correct an issue for not taking my money for an issue you didn't see at the time, and Mark for the friendly service.

I had the best experience purchasing a vehicle here. It was hassle free and I was never pressured…read moreto feel like buying. I would highly recommend buying your next car here!

The service they provide is on-time, professional, friendly and their van's are immaculate. I…read moredefinitely recommend them to anyone.

After an hour across Minnesota, it was time for a break and this rest area was nicely timed. Easy…read moreaccess though the entrance from highway to cars was pretty much a straight line. As well, the car area was next to the highway with the trucks further away. I prefer designs that help people slow down as they come in and put the cars further away from the road. This rest area has a playground and picnic tables and plenty of space for some green before you get back on the road. There are no signs prohibiting overnight parking which is a nice plus. The building is under some reconstruction in 2023 so I expect it will be even nicer when it's complete. [Review 20714 overall - 126 in Minnesota - 1696 of 2023.]

Nice and clean rest stop. The one just south of Austin was closed so i drove 30 min to get to this…read moreone. It's morning, so u know what that means, lol.

I am disputing a purchase in the amount of 3,294.40 made on 6/10/023 due to the following reasons…read more We purchased a Firm Stearns and Foster Cal King mattress on 6/10/2023, the tag on the mattress on the store incorrect as it had the incorrect model number that we did not know about. When the mattress was delivered on 6/16/2023 we noticed it was extremely firm and not like the floor model. I went to the store the next day on 6/17/2023 and checked the mattress on the floor and noticed it was way softer. I typed the model number listed for the cal king model and lone behold it was for a Ultra Firm even though the tag said it was just a regular firm. After filing a claim (claim #08262705) with Ashley and multiple follow ups with the store they finally approved an exchange on 6/21/2023. The new delivery date for the correct mattress was 6/23/2023. When the delivery team arrived they removed the incorrect mattress first then brought up the correct mattress. When they laid the new correct mattress down the mattress was defective. It sunk down on the right side and bottom right corner. It was very obvious and I attempted to reject the delivery but the driver stated that he has no room on the truck and that this was an even exchange so I would have to accept it and file another claim. I made him take pictures of the mattress and note the delivery. I filed another claim (claim#08277313) the same day and after multiple follow up attempts for over a week Ashley sent someone out to inspect the mattress. On 7/4/2023 the Ashley technician came out and immediately notice that the mattress was defective, he took measurements and submitted his report. On 7/5/2023 another exchange was approved, I was contacted a few days later by Ashley to set up delivery for 7/11/2023. When the delivery guys came I made them open the new mattress downstairs to avoid issues. When the plastic was removed off the mattress there was obvious defects on it that even the driver noticed. At this point I am on 3 delivery attempts going on 4th to resolve the matter. I filed two BBB complaint on 7/17/2023, one for the Burbank store location and one with the corporate office. I also called Ashley furniture on 7/17/2023 and finally spoke to Nikki from the escalation team at the corporate office and advised her that I had filed a BBB complaint. She stated that she would verify with her team and get back to me which she never did. BBB sent me an email message on 7/20/2023 with a response from Ashley Furniture on BBB complaint ID# 20333330 which I have attached to the documents of this dispute. The response is that they would return the mattress and issue a refund to the original form of payment and that the pick up of the mattress was scheduled for 7/22/2023. I would typically get a pre-text the evening before to confirm the delivery/pick up but I did not receive one. I called Ashley Furniture at (800)240-3440 at 10:40AM and was on the phone for 16 minutes with a customer service representative who stated that this pick up was never scheduled and that he would try to call the delivery team to see whats going on and call me back. I never received a call back that day from anyone. On 7/24/2023 I called the same phone number at 9:07AM and spoke to another customer service representative for 6 minutes who stated that we have to schedule the pick up again since there was an error with the first date of 7/22/2023. The associate confirmed the new pick up date will be 7/29/2023 and that I would receive a pre-text the evening before to confirm. On 7/28/2023 I received no pre-text so I called the same phone number again at 4:51PM and spoke to a customer service representative who stated that they have no pick up scheduled yet again. At this point we think Ashley is doing this deliberately to not pick up the mattress which they agreed to on the BBB resolution email. Please help us, we are lost at this point as we are exhausted dealing with Ashley Furniture and their lack of communication. If we try to schedule the pick up again they will just do the same thing over again. We have attempted twice to have this mattress picked up so they can issue the refund back to our Discover card but they have failed both times. I was also contacted by the Ashley Home store in Burbank on 7/30/2023 asking me to schedule an exchange for the defective mattress. I advised the associate that I have written documentation from the BBB and Ashleys Corporate office stating that this is a return and full refund but they stated they have no documentation of it. They put me on hold for 15 minutes and came back to say that they spoke to their manager and regional manager and that they don't have that the refund information available. I advised them to call their corporate office and figure it out as I have written documentation of it. I have filed a claim with my credit card company and have provided all call logs from the dates provided as well as the letter from the BBB/Ashley corporate.

It's a great company to work for Nationwide the staff is very helpful and willing to help ..read more

This is a nice little rest area. We noticed an odor when we first exited the vehicle but as the…read moresigns will tell you that is because the wastewater from this location is pumped to a nearby pond and filtered with sand and peat. There is a good amount of parking and the bathrooms are clean. I also noticed a flower vase and decor in the women's restroom and the garbage being emptied while we were here so it certainly seems like this location is well taken care of. There is a vending machine and pet relief area, as well as lots of grass and picnic tables. Signs posted say that trucks can stay 10 hours in a 24 hour period but standard vehicles can remain no more than 4 hours in a 24 hour period just FYI.

followed the big swoopy drive in to discover an odd structure with an odd deck and a rather…read morepleasant view over a wooded valley that just went on and on and on; mostly green but bursts of color in the distance looking all autumny: peaceful and secure... didn't need anything here except to get out of the car for a minute because, well, you know... people in cars are the worst people and I was on the verge of becoming one of them. so instead I was a people on a deck for a little while; resting and admiring the view and the seasons and I felt a tiny bit less worse about coping with the next twelve hours of wheel time.

Service is absolutely terrible! We bought our new camper a year ago from Kunes in La Crescent…read more Everything of course was good until we needed help fixing the beeping fridge that has been beeping for a year! Also the stabilizer Jacks all went to hell! And so far we've been set up two times with no service! They said they would be there two different times and never showed! And then after that they send us an estimate for over $1,000 to fix it when we spent a extra $3,125 dollars on a extended service agreement, and the top-notch warranties and insurances because it was our first camper! Very, very, very disappointed and I feel like an idiot for buying a camper from them! Next time I will never go back to Kunes! Why buy insurance and warranties if they don't do any good? My husband and I both have been personally disrespected by the service workers at the store! I'm in shock at how awful Kunes has been to us!

They don't stand behind what they sell & the customer service is poor. They sell Grey Wolf pup…read morecampers with many defects. The quality of these campers are poor.

My wife and I stayed here for a 4 night stay since we were dropping our daughter off at WSU. The…read moreB&B is great, and the host, Richard was even better. We stayed in the bottom floor apartment as it has a full kitchen and since we were here more than a couple of nights, we decided we needed a place to cook up lunches and dinners. It's a great space with an exterior entrance. We quite enjoyed our stay and the innkeeper Richard. He was attentive, informative and very welcoming. Whenever we plan to return and visit our daughter, we will be back to stay at the Alexander Mansion and have the classic breakfast ice cream sundae. Awesome place.

Lovely place to stay right in the heart of town. Richard, the host, was thoughtful and nice. Very…read morecomfortable. Breakfast was amazing every day. Look forward to the next time I am in the area, will definitely stay here again.

No problem to check in Nancy at the desk was very nice and welcoming to my needs also help…read more I can say it's very clean and comfortable.

This hotel was wonderful! We were in town for a hunt test with our dogs and this place was perfect…read more Easy check-in, rooms were big and spacious and the staff could not have been more friendly. The airing area outside for dogs was like having your own park to play. Precious outside fireplace area with room for friends to cocktail. I highly recommend this charmer.