I bought a truck over this past weekend from Durango motor company. They were very helpful made the…read moreprocess smooth and easy and I knew they weren't trying to scam me or take advantage of me. You could tell that they wanted to give me the best deal and in the best vehicle that fit me 10 out of 10 service. I will definitely be going there for my next vehicle.

Online purchase , smooth purchase and very responsive. Provided a reliable vehicle transporter…read more Vehicle was describe accurately.

BLUF: This shop and it's owners and staff are absolutely top notch. Do business with them if you…read morevalue your vehicle and money. My truck started making a strange noise in the engine on a longer road trip back to Durango. I called every dealership and two mechanics in town, all of which were weeks to months out from being able to look at it. One last shot and I called this crew. "Sure, drop it off in two days and we'll keep it for the day". Arrived two days later, the head mechanic jumped in with me and listened to the noise. It was faint but he heard it. Good thing for me because it saved me from making weird noises in front of experienced people! Got the truck back two days later after having been told exactly what's wrong, what will later on fail, and how much it will cost to fix it. Agreed on price and picked up the truck. Everything runs well and I paid exactly what we agreed on. These guys are legit and I will always have them work on our vehicles from here on out.

Drove to Durango from Texas, was here for a week. Car ended up not being able to start half way…read morethrough the trip, check engine light was on. Durango automotive repair was able to fit me into their busy schedule and repair my vehicle to a state better than it was. Charlie was on of the most accommodating and understanding service members I've had the pleasure interacting with. 10/10 would recommend to anyone stranded in Durango

worst service ever, had to take my car to another mechanic, plus the guy's a fuckin pedo. save…read moreyourself the trouble and go elsewhere

I got recommended to Tripps by a long time resident of Durango, and was not disappointed by the…read moreservice. I don't know anything about cars, but Beau was super friendly and used language that I could understand when describing the issue. Since he did so great with my subaru forester, I decided to bring my volkswagon vanagon in for some repairs and had the same great experience. I could not recommend this place enough. Great value, great service, and fair prices!!

Found what we were looking for at Precision; a late model, manual transmission Subaru Forester…read more Donald was very accommodating and low key in helping us to determine if this car was right for us and in transacting our purchase. We normally buy new, but Subaru discontinued the manual transmission and CVTs are a no go for us. We really appreciated Precision Imports making this a painless and comfortable experience. The car we bought was a good find. Low mileage, very good condition, and turn key.

This place does not even deserve 1 star. Worst car buying experience ever in my entire life. I…read moretraded my truck in for a Range Rover that had 45k miles on it. I was not offered or recommended a warranty, which was a bad decision on my part. As soon as I drove that lemon Range Rover off the lot is when the nightmare began. Brakes were squeaking at every stop, check engine light came on less than 2 weeks of driving it. A huge hole was in the engine and oil went all over my driveway and the car. It wasn't drivable. On and on the problems, until it finally broke down completely after repeated failed attempts to fix it as this dealership. The dealer told me he had the best mechanic in town. The car was towed to another repair shop and the bad news just got worse. The timing chain broke and when it did, it did a number on the rest of the car. I was told it was going to cost $7k to fix it. The dealer basically told me it wasn't his problem. But the car clearly was not inspected when he took it in because when I researched that issue, it was clear what was going on. Immediately after I bought it, it was right back in his mechanics hands and clearly he didn't look at it or is not experienced. I bought the car at the end of July 2022 and it took over 3 months to get fixed and ended up costing over $8k. The repair shop informed me that my car was not the first car that dealer has brought into them with the same issues. The owner of this business is the most unprofessional person I have ever encountered, was screaming at me on his lot and followed it up by a nasty text message. Stay away from this place!!

If only I can give them 10 stars! I'm from San Diego and stopped overnight in Durango during my two…read moreweek road trip around the 4 corners. After coming back from the Silverton train ride around 230pm on a Friday, I tried to start my car and it just wouldn't give. After calling around all the local shops, everyone basically told me nothing is open on weekends and they were booked till earliest mid week of the following week. When I called Durango Car Care, I told them my situation and they told me they'd try and look at it if I got there before they close but no guarantees they would be able to fix it on time. AAA came around 4pm and got me to the shop around 430pm. The guys stopped what they were working on and tried to troubleshoot my car. After about 15 minutes, they got it working again!!! They didn't have to do any of that! This literally brought my faith back in humanity! The kindest guys and angels to me that day!! I am so so thankful to them and my AAA guy Daylon. Hands down would recommend these guys!!

Durango Car Care is a great shop! I've had nothing but friendly and helpful interactions with…read moreBryan, and the crew always fixes my van super quickly. I one time brought it in without notice and they fixed the issue on the spot. I definitely was not expecting that!!! I would still always make an appointment tho ;)

I bought my vehicle from here and I'm so happy, I wasn't in the best spot financially and they…read moreworked with me to get me into a safe reliable car for my family. The whole team is professional and extremely nice, I would definitely recommend this dealership to anyone.

Good car selection, but the staff is not knowledgeable about the vehicles, and there is no warranty…read moreoffered before driving off the lot, price mark-up is at the top of market values. You would be better off driving a few hours to Albuquerque NM to get a better deal.

I brought my vehicle in last month for an oil change, alignment, and new brakes after being…read morerecommended by a friend. They called to say the bolts under my car were sheering off from rust and all of them would need to be replaced along with my rotors and control arms with a starting estimate of $6k just to get the car functional, not replacing all the rotors. I had a weird feeling so I checked yelp. After reading previous reviews about the same issues, I had my car towed to another shop where they told me the bolts were completely fine and charged me only $2000 for the work I needed done (alignment, brake pads, the new rotors and control arms!) including replacing the bolts Built to Last sheared off. Additionally, BTL overtightened the bolt on my oil tank crushing the nut and causing the oil change I paid them for to leak out all over my driveway. I wanted to like this place since a friend had recommended but it just felt sketchy

We took our vehicle in for an alignment and were quoted $220 for the work. Later, we were informed…read morethat the eccentric bolts were stripped and had to be replaced before they could align it--$1470. We purchased this vehicle brand new in 2024 and no repairs had ever been done to it, so how did those bolts get stripped? The technician at Built to Last was the ONLY person to have ever tried to loosen them. We got two other estimates, from two other local repair shops, and they both came it at around $350 for the bolt replacements and the alignment, both. We believe that the tech at Built to Last stripped those bolts and the shop was asking us to pay for the repair--at a highly inflated price. I posted a review to their website and it has disappeared, so they refused to post it. I made the mistake of not reading the reviews for Built to Last before I took our vehicle in, but the only negative reviews are several years old, and they are VERY NEGATIVE, so I'm suspicious that this shop is deleting any current negative reviews. BEWARE! Get a second opinion.

Our truck broke down while visiting Durango, and these guys got us in and fixed our problem that…read moreday even though they had 3 cars up on the racks and about 15 more sitting in the lot. Very honest no BS mechanics. You have to love that.

Our Mercedes SUV malfunctioned and died after 5:30 pm on Dec 29th, right before a long holiday…read moreweekend. Amazingly, we were able to coast into the Autoworks parking lot, where Dennis and his team immediately brought the car in to run computer diagnostic tests, and stayed after hours, right before a holiday weekend, to make sure we could operate the vehicle safely. They also offered to open up early after the holiday to check out our car before we got back on the highway for a 14 hour drive. Dennis and team went above and beyond to ensure our safety, and were incredibly professional and kind. Bravo and thank you Dennis and team!