Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

I requested a service for my custom pc and he did exactly what I hoped to do. Even managed to…read morerearranged the cables and parts too. Will definitely recommend. Service was even priced fairly.

Excellent as always. Josh was able to fix my issue in no time, whereas I spent 5 hours on it and…read moregot no where!

My cheap little laptop laid down on me. I've had it for 5 years and paid $500 for it and it has…read morebeen a little trooper. For over a year, the screen had to be opened where you wanted it before you turned it on because if you moved the machine virtually at all and the screen jiggled it would lock up, necessitating a restart. Then, suddenly, it refused to boot up in any screen position. I brought it to PC Werx. The gentleman who came out to look at it plugged in a separate monitor and talked with me about his concerns and let me make the decision to not invest any more money in this one because the repair could easily be more expensive than the residual value of the machine. When he asked me if there was information on it that I needed to keep, that was a no, so, there was no urgent need to do anything with it. He mentioned a retailer that he has had good experience with and that happened to be where I buy virtually all computer related hardware, we shook hands and he said thank you. I mean, I'm sure he could have repaired my machine, but he gently let me know his suggestion is to spend my money on something that I'd get better service out of rather than into the one I've worn out.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

George is amazing. Super honest and knowledgeable. He fixed my laptop as promised for a very…read morereasonable price. I'll absolutely use him again!

George arrived on time and restored the printer driver set and link to the desk top with ease. He…read moreanswered a lot of questions and made some helpful suggestions that will save trouble in the future. He then turned to helping trouble shoot and replace a defective Ring door bell system. This checking out and re-working an odd work-around that was in place from the previous owner. All around high value for a very reasonable fee. I highly recommend this service and request his service in the future.

Absolutely the best in the business!! If you're concerned about the security or optimization of…read moreyour current computer system, you really should give Zach a call. He is knowledgable, patient and SO helpful! As an office manager for a busy maid service company, I can attest to how valuable a tech expert can be in keeping your customers' and clients' information safe. I wouldn't trust anyone else with my business or personal computers.

Zach is amazing. He is patient with us, provides timely and sometimes emergency services, is very…read moreknowledgeable, professional, and is reasonable considering all you get from him.

Travis is very knowledgeable, efficient and fair. He has helped me out several times, always…read morefriendly and happy to assist. He is a genuinely good person and it shows. I highly recommend his services.

This is the Best Computer repair company by far.. he is honest and fair with pricing.read more

I must put in a better than good work about Steven and in the background Kevin…read more Like others wo come to the shop, I was frustrated because I think I know how to manage computer inconveniences and do basic destroy the virus, but, there was no virus and no answer. Kevin was methodical and diligent about isolating my computer glitch and then fixing it. His patience and methodology even amazed me as after 2+ days of continual experimentation, Steven texted me and game me good news. If you have a problem with your computer, give PC ICU a chance. I did and if I ever have another issue, I know where to find them.

Service was concise, professional, and quick. Would recommend- X1 Thinkpad broken charging port.read more

They had a phone advertised online, so I called to make sure they would be open and have the phone…read moreavailable as I would be driving about one hour to their store. For three days, no one has answered the phone or answered any of the messages I have sent. Looking at their reviews, I guess it's a blessing in disguise that they never got back to me.

Anytime I have phone issues this is MY GO TO place. Reliable original parts and hard working techs…read more I have 2 wonderful kids that are tech dependent for school and life and often mess up electronics. I have had water damage, charging issues, and cracked screens. I have laptop, and several phones here and have always left with my stuff looking brand new, and working so much faster. The tech named Zina is the best- but I have gotten my repairs done with others as well and they are all phenomenal. Definitely recommend!

Very help guys who offer solutions quickly, often in just a few hours, and provide cheap repair…read moreopinions. From a guy who built his own computer these guys are experts who are my go to people if I can't fix it first. 5 stars!

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