Cancel

    Search

    911 Computer Repair

    4.2 (23 reviews)
    Open 10:00 am - 7:00 pm

    Get pricing

    Response time

    1 hour

    Response rate

    100%

    Services - 911 Computer Repair

    Data recovery

    Desktop computer body repair

    Desktop computer support

    16 More Services

    Device support or repair

    Cloud services

    Telecom or network services

    Remote access services

    Server services

    VOIP services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Printer repair

    Printer support

    Smart watch support

    Tablet body repair

    Tablet support

    Video game console support

    911 Computer Repair Photos

    You might also consider

    Recommended Reviews - 911 Computer Repair

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Noemi L.

    Thank You for your response. As far as honest, you were honest on somethings. For example, you did say you would charge $75 to replace the screen and would try your best not to crack the LCD. You never said "with possibility of it not looking good." Yes, you gave me two options on how to go about fixing my iPad, but you assured me that it could be fixed no matter which option I chose. You seemed confident you could do the replacement so I trusted you. I left my iPad in your hands, I called back a week later and you said it was not ready because you had to order parts. I waited another week and came in to the store to pick it up. You explained you hadn't glued it yet and if I wanted it done or not. I asked what you thought was best and you said you'd put the glue but would charge me $100. I said ok, and you proceeded to put the glue and even asked me to help you hold some special light. After, I examined the iPad and explained that it had a small bright spot and I did not like that the home button did not work correctly and that the lock button was not locking the iPad. You opened the iPad and examined it. You said you'll drop the price to $70. I told you I couldn't accept that and if you can fix it because it wasn't like that before. You agreed and kept my iPad another week. Now at this point, you've had my iPad for three weeks. When I returned the first thing you said was "well we might have to replace the whole screen." When you showed me the iPad there were larger bright spots on it and you were unable to fix the lock and home button. You said the bright spots were oils and the home button was suppose to be that way and that you have to hold down the lock button tight. I asked you if you'd buy it from me and you asked how much and I said $180? You laughed at me and said you could do $30 and that you would have to fix it because you couldn't sell it like that to a customer. But I was a customer, and you were willing to sell it to me looking like that? You then said you could replace the whole thing for $180 and it would look brand new. I called my husband right in front of you to ask him what he wanted to do. And my husband mentioned that at this point you couldn't even fix the home button and yet you've had my iPad for three weeks now, how can we trust you to make it look brand new? I didn't want to pay for that quality of work. I just wanted to just grab my iPad and walk out. But you probably would've called the cops. And I'm just not a confrontational person. So I paid you instead of arguing. I went home and I couldn't sleep because I could not believe I didn't just stick up for myself and argue with you that I didn't want to accept that. I even wrote you privately to your email from your website, to which you did not respond. I finally decided I would go back to your store to dispute the charge. I asked you if you were proud of your work on my iPad and you said "no". You admitted that it was a "bad job" so thank you for your honesty. We argued for a good 20 mins and you finally asked me what would make me happy. I said a full refund and you gave me a look like I was dumb for asking that. I then said half a refund. So yes, you're right I did receive a $40 refund. After I got my iPad back I took it to another repair shop. And I was told exactly what you did wrong.... 1. The LCD was aligned wrong. So it could not fit on correctly, hence why the home button did not work. 2. You didn't let the loca (liquid glue) dry 3. Left watermarks and air bubbles 4. Loca glue was leaking on to the main board 5. The lock button was missing a wire that seemed to have been cut off when you opened the iPad. As for the picture I posted in my review, it doesn't matter what angle, full colors or not you will always see the bright spot marks. It looked worse than when it was cracked. Now if you would like pictures with better angles and full colors I will be happy to post them for you. The other shop still has the screen and they were just as shocked when they saw the work done that was done to my iPad. This was a completely BOTCHED JOB. So please don't "feel bad" for me as I now have a nice new iPad screen done by Apple Professionals.

    Their business card (front)

    See all

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Super fast and excellent service. Very reasonably priced. He reached out as soon as my items are ready to be picked up. Thank you!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    This guy rocks!! Repaired the glass on my granddaughters phone for a reasonable price in 1 day. Super friendly. Totally recommend!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D D.
    34
    1
    0

    2 years ago

    Professional and courteous. They were affordable and I Will use the service again thank you

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Peka P.
    21
    11
    9

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Reid S.
    124
    2
    0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Jamal A.

    Jamal A.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Jamal was so helpful in re-installing the operating system in my Surface! Would totally use his services again!!

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Leslie K.
    144
    16
    24

    11 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Good work fast service. Made sure laptop screen was working

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Jamal A.

    Jamal A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of R V.
    0
    1
    0

    11 years ago

    Business owner information

    Photo of Jamal A.

    Jamal A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - 911 Computer Repair

    Good morning, Water damage to my Mac book can it be fixed?…

    Yes, we do fix computers with water damage problems. Just bring it to our store so we can help

    I have Hp DV7 latop the screen and kayboord is broken can you repair it?

    Yes we can . please bring it to our store and we can fix it

    Do you repair/replace power inputs on LCD monitors?

    Yes we do.

    Don’t See Your Question? Ask Away!

    Review Highlights - 911 Computer Repair

    Jamal was so helpful in re-installing the operating system in my Surface!

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    911 Computer Repair - itservices - Updated May 2026

    Loading...
    Loading...
    Loading...