Decent store. It was ransacked. A number of obvious, common items sold out. Clerk needs to check…read moreshelves. Review: 4

I go way,way back to when this was Trawinski's. It's always convenient to have a full service…read morehardware store nearby. I was thrilled, years ago, when they expanded into a bigger, new location opposite the fairgrounds. Product selection expanded, the store was large, well organized, and brightly lit; parking was easier, and hours of operation extended. Plus they had dogs in the store, which is always a bonus! They also had a full-service paint department so I decided to buy my paint supplies there. Shop local, you know? Unfortunately, their pricing was about 25% higher than I was paying elsewhere. When I mentioned this the owner, Frank, became irritated. I showed him my invoices. He then became angry, not understanding how I was purchasing less for retail than he was paying the franchise, or something along those lines. It was weird. So, I stopped purchasing paints there but did continue buy other supplies. Later, they moved to their present location which continues to have ample parking and easy access, as well as a decent selection of hardware and sundries, to my recall. As a bonus, they carry not only chainsaws, but chainsaw parts and supplies. At the time, the fellow who ran that department, Andy, was great- helpful, friendly and knowledgeable. One day, I needed a couple saw parts which he had in stock; it was his suggestion that I take all that he had, 4 or 5 pieces, and return those I did not need as it would allow his system to automatically re-order. So I did that... Unfortunately, returning the parts was just an awful experience. The cashier at the time, a lady with white/grey hair, could not have been more rude or angry, acting as though I were taking food out of her mouth or committing some sort of fraud by returning the parts as I had been advised to do the previous day. I recall her interrupting a conversation I was having with another customer, an acquaintance of mine, as she began to berate me and demand not only the receipt, which I provided, but also my drivers license to process the return- a purchase of less than $25. I have no idea what makes people think it's acceptable to behave in the manner she did. It truly was a distasteful experience. As a result, I have not entered the store or spent one thin dime there since- though I do purchase thousands of dollars of hardware and supplies, etc. annually. Instead, I chose to patronize another local business which appreciates customers spending their money with them, though it is less convenient for me to do so. Reading through the various reviews here, evidently I am not alone in my experiences.

Great people, very well stocked store with everything you can ask for in a hardware store.read more

We built our home using Mario's and also shop here frequently for odds and ends around our property…read more& home. Great staff, competitive pricing. Steve L. & Missie were great to work with!

Needed firewood for our weekend getaway and they had just what we needed. Thankfully they were…read morewilling to load it in the car since I have a bad back. Also recommended Amici a local restaurant which was an excellent recommendation! Very friendly, great local hardware store.

From the owner: Baldwin's Hardware Is A Family Owned True Value Hardware Store That Has Been Operated Continually…read moreBy The Baldwin Family For 150 Years.

Ashley was a tremendous help for me trying to get my laundry closet door shut. I can't thank her…read moreenough!

I am a big fan of supporting local businesses. The closest Home Depot to Winsted is in…read moreTorrington/New Hartford. Why would you drive the 15-20 mins. to get there without popping in and checking to see if True Value might have the item? When you weigh the possible, tiniest price increment to the cost of gas..... Support local businesses!!

My fiancé and I were in Hudson this past weekend and made a beeline for Rogerson's Hardware. We had…read morebeen there six years earlier, before I got back into woodworking, so I couldn't fully appreciate this unique experience fully at that time. About 45 minutes to an hour were spent browsing through the incredible old/new - new/old stock (however it's referred to) and we had the pleasure of talking with Dennis, who answered whatever questions I had while gently rebuffing my attempts to buy things that were not for sale. I did however purchase a nice old file in new condition as well as an old, ornate drill bit holder which will proudly be displayed in my home shop. This store has a hazy, relaxed, out-of-time feel to it and is as relaxing and comfortable as any familiar place where one wants to get lost for a while and forget the loud, impersonal modern world in which we find ourselves immersed far too often.

The folks at Rogersons were very helpful, and I was thrilled to find original stock of 40s-era…read morecabinet hardware (after a futile coast-to-coast and online search!)--kudos for their expertise and prompt, efficient assistance!

would leave a zero if i could placed order stated 2 times wanted old…read more stove taken was told ok when order came never was put in have to get rid of it myself called manager who could not wait to get off phone with me blew me off will never shop at that shithole again

I want to leave a review for Stephanie who works at Lowe's at 490 Fairview Ave, Hudson, NY 12534…read more Thank you Stephanie for always remembering me and greeting me with a smile and for all the help you gave me at the nursery during the spring/summer season! Your dedication, professionalism, and commitment to providing exceptional customer service is truly appreciated. Thank you for everything!

I had the best service here, these boys know exactly how to treat a lady in need. They had all the…read moreparts and they were super kind, my husband was impressed.

Came in because I was desperately in need of some jumper cables to secure some cargo in my truck &…read morestopped by their gardening area.... The jalapeño plants were BEAUTIFUL. Still in the 4" pots, these babies had sent out peppers all over the place! I am now home and kinda regretting not buying one... But I did buy 16 tomato plants... all for 1$ a piece and I just finished planting then out in my garden. They are beautiful and I think I might just make a special trip back up to this place .... Just the quality !!! It was incredible!! I come from a small town and we had a little garden mart and there is nothing like this where I currently live! Thank you :)

This is your typical hardware store that every town use to have. Unlike the big franchises this…read moreplace is small and will have all the essentials you need. Prices are decent and the staff will help you find whatever it is that you need. This is not a tourist store as it caters to the residence of the area

If you're in the market for food+veg, there's Sunflower Market or Sundrost Farms in town. But what…read moreabout all those other must-have home essentials you might need? Then you come here. This Houst & Son on Tinker St in the heart of Woodstock is independently owned- falling within the fold of the True Value brand. We've relied on these folks for years especially when we've stayed at a local B&B with access to their grill then come here for a bag of charcoal briquettes. We'll still get those- but now as things have changed for us, we're getting kitchen items, cast-iron skillets, etc to use on weekends when we're in town. The right side of Houst is dedicated to kitchen items such as cutlery, cleaning supplies, pots+pans, serving spoons, welcome mats+other outdoor items. The left side has painting supplies, plumbing products and other DIY projects that need seeing quickly. For bigger home improvements, ask. Price? It's Woodstock. I'm not driving out of my way to save a a few dollars. But, these folks have a rewards system which you can accumulate and use for future purchases. As far as service, it's unbeatable.

Not only super friendly but extremely caring. I was there today for a minor purchase but…read morecomplicated one. My salesperson was a young woman named Cheryl who knew exactly what I needed and really studied the supply to find the solution. Not only did she cleverly figure out How to repair my project but she applied her knowledge at the counter & alongside side her trusty associate Kristynn they FIXED the problem! They were so patient in executing the fix and always concentrated like a surgery that I was was in AWE of the service. I was grateful- surprised at the level of service- and really in a great mood as I drove home and happy to hold on to the moment as an example of what it is like to be pampered and served and not even lift a finger!!! Good girls Great service

From the owner: Ed Herrington, Inc, DBA Herrington's is an independent hardware, lumber, building materials and…read morepaint store. Window & Door Showroom. Kitchen & Bath Design. Stone & Tile Showrooms. Family owned and operated, offering friendly service and quality products for over 100 years.