I highly recommend Auto Line for their honest, respectful, knowledgeable sales staff and even the…read morefinance officer John was a pleasure to work with. :) They provide CarFax on their vehicles so you have the history. I saw that my Hyundai Sonata had received minor damage in the past. When I asked they provided a list of everything they had addressed in their 120-point inspection. Jeremy Lane was my amazing salesperson. I asked him to ride with me on the test drive and he was so NOT pushy - it was a pleasure. As a single woman I felt I could trust him. Auto Line offered Allstate extended warranties which I wanted. They took my worn-out trade-in and offered a fair price according to KBB, plus handled the transfer of tags so I didn't have to sit in the DMV. Love that! Auto Line will be my first choice when I need another car and I have given their name out already. So very happy!

10/10 recommend Autoline! From the moment I spotted my dream car in their online inventory and…read moreinquired about it, the entire experience was exceptional. Nick reached out first thing the next morning and was friendly, knowledgeable, and genuinely helpful. From start to finish, everyone at the dealership treated me with honesty and kindness. There was never any pressure--just a team that truly wanted to help me find the right vehicle. They made the trade-in process for my car simple and straightforward, and I drove away in my dream car feeling excited and confident that I had made the right decision. Buying a vehicle can be stressful, but Autoline made it an enjoyable experience. If you're looking for a dealership that values honesty, great customer service, and treats you like a person instead of just another sale, I highly recommend giving them a visit. Thank you, Nick, and the entire Autoline team!

Great service experience. Mini was very helpful and professional, and the service technician did an…read moreexcellent job diagnosing the issue. They clearly know how to work with extended warranties and helped get everything handled smoothly. They also provided a loaner car while the work was being done, which made things much easier. When I picked the car up everything was ready and running great, and they even took care of recharging the A/C so it's working perfectly now. Very happy with the service.

Buyer beware: take your business anywhere else…read more Seven weeks after purchasing a 2026 Subaru Outback, I am still dealing with one of the worst customer service experiences I have ever had. First, the finance department added approximately $4,000 in service, maintenance, and warranty products that I specifically did not want. I was promised a refund within 4-6 weeks, but I am still fighting to recover the money owed to me. Next, the dealership failed to submit my registration within the required 30-day window. After weeks of chasing them, they finally submitted it - incorrectly. They messed up the paperwork required to secure accessible plates for my husband, a 100% disabled military veteran (despite being given all of the necessary information and repeatedly told how important these plates are to his mobility). Think they cared about fixing this? They could have cared less - I had to take hours out of my day to go to the tag office and correct their mistake myself. Finally, they sent me home with the wrong key fob. When I called and asked them to correct their mistake, I was blamed for it (how was that my fault?!) and arrogantly told to, "calm down, lady." Instead of arranging a reasonable solution, they required me to make another two-hour round trip to retrieve the correct fob. I previously bought two Subarus from this dealer under its former ownership and received excellent service. The contrast under the current ownership could not be more striking. I deeply regret this purchase and will never return. Based on my experience, I strongly recommend buying elsewhere.

I'm not in a hurry to get a new car, but I did start browsing and figuring out what kind of car I…read morewill be getting next. James was super professional and answered all of my questions! It was a completely different experience than going to a traditional dealership. I felt like he cared about helping me make the right choice rather than quickly trying to sell me a car. When I am fully ready to make my next purchase, I will be coming here!

Accurate Automobile provided great service at a fair price. The work was done efficiently, and they…read morestand behind it with a solid warranty, which gave me peace of mind. Cody, the service manager, was especially helpful and made the whole process smooth. Highly recommend if you're looking for reliable and honest car service in Jacksonville. This is now my preferred auto service in Jax!

***UPDATE*** After posting this review, I was contacted by…read moreEliot, a higher-level manager, who changed the trajectory of this experience entirely. Unlike my earlier attempts to escalate, Eliot actually listened, took my concerns seriously, and didn't make me feel insignificant as a customer. He offered real solutions and structured the remainder of the process to respect my time -- arranging for as much of the transaction as possible to be handled remotely with the vehicle delivered to my city so I wouldn't have to make another trip to Jacksonville. Eliot paired me with Katie in sales to handle the in-person portion of the transaction, and she was everything the previous experience was not. She came fully prepared, was knowledgeable, efficient, and -- most impressively -- proactively addressed relevant details before I even had to ask. It was clear she genuinely cared about making the process smooth and takes pride in her performance. I'm leaving the original review in place because that experience happened and others deserve to know. But I also believe in giving credit where it's due -- Eliot and Katie earned it. They turned a deeply frustrating situation into a completed purchase decision that I'm confident in. I am also quite impressed with the responsiveness and exceptional follow through provided after the sale was complete. If your experience puts you in contact with either of them, you're in good hands. ---------- I am highly disappointed with my first experience with Enterprise Car Sales. I had selected two vehicles online and confirmed their availability via text prior to driving over 1-1/2 hours to Jacksonville. I was to see Katie upon arrival, but was paired with Daquan since she was unavailable when I got there. I provided him the stock numbers and the text confirmation, he had me test drive alternative vehicles while I waited for him to find them. Hours later, Daquan admitted the vehicles and keys could not be located due to inventory issues. The following week, he contacted me to inform the vehicles and keys had been located. I returned that Saturday and test drove the vehicles then let him know which one I intended to buy. I requested a second key and interior cleaning of the stained seats for that vehicle then was assured these items would be handled. When I called back for an update the following week and to advise of my arrival to complete the purchase, I was told the second key would not be ordered until after I arrived which meant additional waiting for me. This was extremely frustrating after already losing two Saturdays and incurring travel expenses due to Enterprise's disorganization. I attempted to escalate the issue to Herbert in management but never received a follow-up call. I have been forced to cancel the transaction with my bank due to the poor communication, inadequate preparation and lack of respect for my time and money. Based on this experience, I would not recommend Enterprise Car Sales.

This was an amazing process from start to finish, and I never thought I'd say that about buying a…read morecar. This was my first car I've ever purchased myself so I was very nervous. Everyone has heard a horror story of someone getting scammed while buying a car. However, this experience was so far from being stressful or confusing. Willie is the one who helped me during the process. As soon as I sat down we let him know I was interested in Camrys and Malibus, and he immediately jumped on showing us options. He also mentioned a Jetta that came in recently it was a really good price. I took interest as soon as I saw the photo of the Jetta. Within 30 seconds of driving it, I knew it was mine. From there, the paperwork and "sales" aspect of buying the car was smooth sailing. It's almost done completely virtually which makes the process really seamless and easy to understand. There is a screen you view everything on so there is great transparency in pricing. I never felt like Willie was trying to do anything other than get me out the door with the best price and car. He kept checking in with his manager about things which made me feel secure in such a big purchase. He also answered all of my questions in easy to understand terms and was super patient with us. He even took it to the car wash before we left! Overall, this was the best experience of buying a car I could have hoped for. I am thrilled to call Jenny the Jetta mine!

Incredible service sold me my dream car and gave me a amazing deal thank you Zach Hewitread more

Another awesome service experience at Arlington Toyota. Mike Sandelin and Brandon in the Rental…read moregive exceptional service. Bought my car here in 2018 and have been coming for service ever since. Extremely well managed. Do yourself a favor and give Arlington a try for sales and service.

This CarMax location has a great selection, I came to see the Porsche's. Great quality and…read morecompetitive pricing. Shonna was great help from the sales team! I surly would recommend!

I had an excellent experience with this Carmax on Atlantic Blvd!!…read moreMy sales person was Robert and he was awesome! I felt the whole process was probably the most transparent auto purchase I've ever had. I was able to check out several different cars and never felt pressured at all. It took me several visits and some browsing on the Carmax website. I found the car that checked all my boxes and it was close enough to Jax that shipping was free!! Once it arrived I test drove it, and again there was no pressure to buy. Robert was very knowledgeable and so patient with all my questions! I decided to purchase the 2020 Hyundai Santa Fe and ended up trading in my 2016 Kia Sorrento (wasn't planning on that but they gave me a fair value) There are no hidden fees, or any "bait & switch" like most dealers do! There is a dealer fee, but it's not a huge mark-up, considered the car meets their stringent standards and they are a business, so profit is not unreasonable. Overall the process was streamlined and straightforward. I didn't have any issues with my purchase, and I would definitely recommend checking them out if you're looking for a pre-owned vehicle. I think their customer service is very good! Everyone I interacted with were knowledgeable and helpful! I've had my car since February and I absolutely Love it! Thank you CarMax!

I bought a BMW X5 from these folks and it was the best experience after moving to JAX. Good honest…read morepeople selling reliable transportation. Two of my sons bought cars at two other dealers and both had issues. One had the brakes fail on the way home and the other has had so many problems; to fix it will cost the same as what was paid. Save yourself time and money by shopping here. If you want to know the other two crooked dealers, feel free to let me know.

Today at United Imports, Inc, Michal Piersztel, the owner, assisted me with my car needs and was…read moreextremely knowledgeable and professional. I highly recommend utilizing his expertise for your car needs.

Dreaded selling my SUV. Went online to get Kelly Blue Book value and was immediately inundated with…read morenine different companies soliciting my sale. Jenny from Top Dollar Car was the only one that called and left a very professional and thoughtful voicemail. Kayla came out the next day to give me a fair estimate for my SUV. Everyone I worked with at Top Dollar was very professional and followed through with exactly what they said they were going to do. If you want to sell your vehicle at a realistic price and not have any headaches through the process, your only choice in N. Florida is Top Dollar. - John

I purchase a Hyundai Santa Fe 2017 four months ago burning oil every 500 miles the salesman had to…read morehave known about the problem so I am stuck with this problem. And lied to me saying the vehicle had an oil change.

Hands down the best dealership in Florida!! I love everything about them from the front of the…read morehouse to the back of the house! Financing was amazing and helpful especially fair with me! I have the sexiest car on the block! The service was really above my expectations, they truly aren't like all dealers it was just too good to be true but at the end they DELIVERED!! Shamari was the main MAN‼let him do your bidding, he is the most kindest and humblest guy on the premises. If you have questions about your new Honda baby, he will show you and answer you! This is now my home for service and buying...why not? They have already won my heart and business! At least if you are a Honda girl like I am, you have to start somewhere I suggest and recommend that you start with them first and then make your decision. I didn't get everyone's name, but I did deal with a few people and they were just all on the same page with customer service! Thank you Honda at the Avenues!

VERY DISHONEST! Just…read morewant to point out my Salesman Derrick was extremely professional and very helpful. The sales manager who came over to talk blew the deal if there was going to be one. People like him are why car dealerships have bad reps. The guy would not even give me a final price on my vehicle unless I was going to buy. WHAAAAATTT???? Are you serious. Nope, I walked right out and I'm on my adventure to another dealership. If you're scared of the competition and willing to lose a sale over being beat than I already know I'm not getting the best price. If you are willing to purchase a car without researching the price, then good luck to you. A purchase this big requires research, I'm not buying a brand new vehicle from you if you can't help me feel comfortable walking out the door knowing I got the best bang for my dollar. It's all good there are plenty of other suckers willing to deal with you. NOT ME, sorry bud. Honda of the Avenues is scratched from my list.