Had such a great experience getting a car with my mom! Huge thanks to Will, Chris, and Tim for…read moremaking it smooth, fun, and stress-free. Will kept us laughing the whole time--seriously hilarious and made the whole process way more enjoyable. We saw another review that said he is invited to their bbq, and we couldn't agree more. He's invited to our next one as well. Chris was incredibly genuine and helpful, really making sure we felt comfortable with everything. And Tim, the manager, worked fast and efficiently to get the deal going and got my mom financed quickly without any hassle, especially a process that tends to be full of anxiety for us normally. We left feeling confident and taken care of. Couldn't have asked for a better team--thank you all so much!

after purchasing 8 new cars from Duval Acura they no longer give me free car washes. they have…read morealways detailed my car for free and now there new policy is they don't wash 2025 ADX. This seems very petty in my opinion. Also they removed my free oil change when I purchased this new car.

Great service experience. Mini was very helpful and professional, and the service technician did an…read moreexcellent job diagnosing the issue. They clearly know how to work with extended warranties and helped get everything handled smoothly. They also provided a loaner car while the work was being done, which made things much easier. When I picked the car up everything was ready and running great, and they even took care of recharging the A/C so it's working perfectly now. Very happy with the service.

Always a great experience at Subaru of Jax! I…read morestopped recently for an oil change and tire rotation. Always friendly, always informative and I've not seen another dealership stand behind their product in the same way. Subarus are excellent vehicles, we love our Ascent, our son loves his Forester. I can only say that if a Subaru is on your radar, this is the dealership to purchase. The most positive experience I have had with a vehicle purchase this far. I highly recommend this dealership.

Went on a Sunday for a test drive. The dealership was open with plenty of salesmen available…read more Had a good experience with Vadim, polite and professional. Depending on what vehicle you are looking for, your experience might vary as not all models are readily available there.

I left a $500 deposit with Arlington Toyota for a vehicle they were unable to locate. I was told my…read moredeposit would be refunded, but nearly two months later I still haven't received it. Shane Donald and Cassandra repeatedly told me the refund was being processed, yet I'm still waiting. Poor communication, no accountability, and no resolution. I expected much better customer service.

I had an excellent experience with this Carmax on Atlantic Blvd!!…read moreMy sales person was Robert and he was awesome! I felt the whole process was probably the most transparent auto purchase I've ever had. I was able to check out several different cars and never felt pressured at all. It took me several visits and some browsing on the Carmax website. I found the car that checked all my boxes and it was close enough to Jax that shipping was free!! Once it arrived I test drove it, and again there was no pressure to buy. Robert was very knowledgeable and so patient with all my questions! I decided to purchase the 2020 Hyundai Santa Fe and ended up trading in my 2016 Kia Sorrento (wasn't planning on that but they gave me a fair value) There are no hidden fees, or any "bait & switch" like most dealers do! There is a dealer fee, but it's not a huge mark-up, considered the car meets their stringent standards and they are a business, so profit is not unreasonable. Overall the process was streamlined and straightforward. I didn't have any issues with my purchase, and I would definitely recommend checking them out if you're looking for a pre-owned vehicle. I think their customer service is very good! Everyone I interacted with were knowledgeable and helpful! I've had my car since February and I absolutely Love it! Thank you CarMax!

This CarMax location has a great selection, I came to see the Porsche's. Great quality and…read morecompetitive pricing. Shonna was great help from the sales team! I surly would recommend!

In the middle of all this virus craziness, I never really thought I could get a new car. With all…read morethe promotions and rebates especially on electric vehicles, plus with the amazing trade deal they gave me on my car, I found myself making a very easy move even the middle of all of this. Brandon Johnson at Audi Jacksonville is extremely knowledgeable about all the Audi Technology and he continues to answer all my questions as I think of them. He never makes me feel like I'm bothering him, though I'm sure I'm a bit of a pest , lol.

The service department is flooded with work because Audi quality has deteriorated, as a result the…read moredealer has minimal to no loaners available to support their new car customers. The communication is pathetic, I once drove to an appointment that had a pre booked loaner, to then be turned away because... no loaner. If I buy a $80k + luxury car brand new, and it needs warranty work. I expect service from the dealership to match the brand sake... never will buy from Hannania again after experiencing how they operate.

10/10 recommend Autoline! From the moment I spotted my dream car in their online inventory and…read moreinquired about it, the entire experience was exceptional. Nick reached out first thing the next morning and was friendly, knowledgeable, and genuinely helpful. From start to finish, everyone at the dealership treated me with honesty and kindness. There was never any pressure--just a team that truly wanted to help me find the right vehicle. They made the trade-in process for my car simple and straightforward, and I drove away in my dream car feeling excited and confident that I had made the right decision. Buying a vehicle can be stressful, but Autoline made it an enjoyable experience. If you're looking for a dealership that values honesty, great customer service, and treats you like a person instead of just another sale, I highly recommend giving them a visit. Thank you, Nick, and the entire Autoline team!

This is ultimately the place to go ! I am so happy I came. I had been checking back on their…read morewebsite like clock work for a car since my hybrid battery on my 2009 camry went out. They had a corolla se for $21k . Not bad since I have only owned Toyotas. Came in test drove liked it, but just a tad cramped in leg room for me I stand at 5'11. To my surprise they had just gotten two Toyota Camrys '22 with 60k miles in a white and a black. What an answer to prayer my ultimate goal was to find a low mileage camry white in color that was not an LE I am more of an SE type of gal. There it was a '22 White Camry SE 60k miles. I explained I am a unique case low credit but have a down payment ready. Process was smooth, the bonus was I did not feel pressured at all. I even test drove without them just me and my daughter. It was nice, plesant, beats out any other delearship with the shark tack tic of having to make a sale. I felt at ease, from the start because of all the great reviews, then Nick that was such a kind soul super easy going as was everyone else in the dealership. Offered water, hot chocolate to my daughter, coffee for me. Felt like friends we had known forever. I left the lot same day with my new car, registration and all handled right there. When my 10+ yrs are up I will be back to purchase my next car here. They really out do everyone else! Thank you Autoline Team!

My experience with this dealership and their sales manager, Chris Dixon, was terrible. They sent me…read morean offer on a vehicle, and I paid a reserve fee to hold it. Then Chris called me in a panic, saying his boss had "just cussed him out" and that he had to retract the offer. He refunded the deposit and sold the car to another party the same day. This kind of behavior is exactly why used car dealers have a negative reputation. This dealership and its sales manager exemplify unprofessional conduct and poor business ethics.

I've had the car for about a year and the annual maintenance was about due, so phoned up and booked…read morean appointment for service just two days later, Friday. Drove up and dropped it off, it should have been a few hours, so I guess 2-3, nope 5. But, they gave us a loaner (Velar) and my wife and I went to lunch and a little light shopping, so thanks to LR, we had a lovely afternoon. Car was ready when they said and washed, which in Pollen season is always nice. The last hour was spent in the waiting area, where sufficient refreshments were available, staff that passed by said hello..quite friendly. Thanks.

They were very nice. Their service was very awesome. The best in town. Gino and Brigette were very…read morenice and kind.

Got a simple oil change/diagnostic check up here. I myself…read moreput a cabin air filter in the day of (it's easy to do and cheaper) YET, they told me it was dirty. How odd. I spoke with service advisor and said not to do anything else to my car besides the oil change. I asked him why they would lie to me about my air filter being dirty? His response, "Oh the technician isn't our best." SO... who knows if they are really doing any work to your car... or just telling you whatever to get money out of you. I will never be back.

Had a good experience with these guys. Looked at a few different cars, they were upfront about the…read moreprice and fees. Didn't hide anything like many do. Transaction was smooth and quick. Salesman was friendly and helpful.

INFINITI of Atlantic - 1 Star Terrible experience. Unfair…read moreprice,Staff was rude, disorganized, and added hidden fees. Felt pressured and misled the whole time. Never going back. INFINITI of Orange Park - 5star Much better experience. Very fair and honest, before buying any new or use vehicle Please check infinity of orange park.

I checked in with Alvin and he was super respectful to me as a woman. He was polite and…read moreprofessional. This was my first time here with my Y. I got a loaner which is a Y. All loaners come with free charging at super chargers. Jonathan went over my car updates after my vehicle was ready. It was not 2 hours as it wasn't ready until 4. Jonathan was super great like Alvin. My car was being charged to 80% when I arrived. Thank you for the charge Tesla!

The worst experience ever customer service is super bad. I was there from 3 o'clock did the…read moreappointment for the guy never called my husband? The manager doesn't care worst customer service ever the manager name Delton and the other guy is ARAVOH I believe he's a tall men that does not care that he said that he called Ppl, but he never called my husband customer service. They don't care about it because they think tesla and they could get away with being rude to customers