Karl helped install a dishwasher for me, and he did a fabulous job. He was reasonably priced,…read moreflexible with scheduling, and pretty quick. Highly recommend!

Karl is responsive, reliable, timely, multiskilled--completed 4 projects in the amount of time he…read moreestimated. I absolutely recommend and will call him again for my next projects.

The install went great. They delivered my Whirlpool washer and ensured it ran well. The technician…read moreeven so far as reinstall my dryer discharge properly. However Randy the salesman told me delivery would be the first thing in the morning at 8:30. I had plans to be somewhere else at 12 noon, they didn't get there until 2:30. Oops. The delivery guys were told my stop was the last delivery of the day. They told me they would mention this to management.

Called yesterday and they were out to service my dryer and refrigerator today. Called to tell me…read morehe was going to be about 15 minutes late, no problem I appreciated the call. Knew right away what my appliance were wrong and fixed. Friendly and courteous. If and I hope not but they will be my first call.

Service, quality and value. Thought I needed a whole new hood fan assembly. Josh just tightened a…read morefew volts and it was fixed. ! Dependable.

The ratings left by others for Josh do not lie! Within 24 hours we had called, scheduled, and had…read moreour dryer up and running again with a new heating unit and a shiny clean interior. Thanks so much Josh for the fast and efficient service at a very reasonable rate. If you need something repaired or just checked out quick, definitely give this gentleman a call. You will NOT be disappointed

Had a broken oven door gasket. First talked to Mr Appliance...they wanted $179 to come out and just…read morediagnose the problem and wouldnt give a cost. Then I called Lake Effect. Lake Effect gentleman sent me to a website and the part i needed and said "it is really easy...you just snap it in and can do it yourself". Very honest. I will go here for any future repairs.

Ron is great! He's always on time, does a great job (fixed a couple of my appliances), and his…read moreservice is reasonably priced.

Uggghh my oven quit working over the long Thanksgiving weekend. D called Kel's on Monday…read moremorning. He was booked solid after the long weekend, but came out on Wednesday morning. It ended up being the ignitor switch for the oven. He replaced the switch and my oven was back in business. So happy we called Kel's. I really wasn't looking forward to buying a new oven. Bob, the repair man, is super nice and very knowledgeable. Highly recommend for appliance service in Southwest Michigan.

We have been calling Bob for help with our appliances (pretty much all of them here!) since 2012…read more He's incredibly knowledgeable and always willing to give us a quick read on whether we can repair (usually) or should replace (it happens). We work in the trades ourselves, and recognize excellence when we see it; Bob is out first and only call for trustworthy and timely appliance repair! Top Notch!!

Great service and affordable pricing. I took a lawnmower there for a simple tuneup. I got it back…read morein better condition than before with reasonable pricing. It's good to help small businesses as well.

Had Rick taking care of my needs in south haven for as long as he was there. Always looked out for…read moremy best interests and willing to service all as well. A wealth of small engine knowledge and experence. That kind of personable service is rare these days. and for me willing to go out of town for.

I typically give service professionals grace, but our experience with Mr. Appliance was deeply…read moredisappointing and unprofessional. Today, the technician, Skyler Mead arrived to repair our dryer. While he sounded pleasant on the phone, his demeanor shifted the moment he entered our home. My husband politely asked if he could remove his shoes , a standard request in our home. Before my husband could even finish his sentence (he was about to ask if he could wear booties), the technician abruptly responded, "I will not take off my shoes," and began citing OSHA violations, malpractice concerns, or something to that effect. There's a way to approach someone when they simply don't know the policies or requirements of a service technician. My husband was not aware that removing shoes could be an issue -- that's why he asked. It would have gone a long way if the technician had simply educated us respectfully, rather than immediately becoming defensive and rude. A calm, professional explanation would've been more than enough. Unfortunately, the tone he set from that moment carried through the rest of the visit. When my husband later tried to be kind and asked how his day was going, the technician ignored him entirely. A few minutes later, when asked how things were going with the dryer, he mumbled under his breath that he was still working and would "let us know." He made no effort to communicate clearly or respectfully. Finally, he decided to speak to me about the dryer, and told me he needed to check availability of a part. I didn't know if that meant someone would call us later, so I asked for clarification, if someone would call us back with information he snapped, "I'll go outside and make the call to check on the part." Again, the tone was unnecessarily sharp. We were simply asking for clarity, not being difficult. To his credit, his demeanor began to shift toward the end of the visit , perhaps he realized how unprofessional he had been. He apologized that he didn't have the part, gave us his card, and offered to help if we needed anything else. But by that point, the experience had already left a bad taste. It's also worth noting that both my husband and I are professionals--he is a physician and business owner, and I am a nurse--where delivering excellent customer service is a fundamental part of what we do. We interact with people from all walks of life every single day, and regardless of our personal views or how someone presents, we treat everyone with respect and dignity. That's the bare minimum anyone should expect in their own home. Unfortunately, Skyer did not extend that same courtesy. I'm not going to speculate on why we were treated this way, though I can't ignore the fact that the thought crossed my mind that race may have played a role. Whether that was the case or not, it doesn't take much to treat people with kindness and respect. Whether you're having a bad day or not, when you step into someone's home as a professional, decency should not be optional. Sadly, that was missing from our experience with Mr. Appliance.

Service next day. Ordered parts and fixed within two days. Accurate quote. Would recommendread more