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    All Pro Appliance Service

    2.7 (12 reviews)
    Open 8:30 am - 5:00 pm

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    Diamond Factory Service

    Diamond Factory Service

    1.7
    (68 reviews)

    American Home Shield, our home warranty company, had Diamond come and service our dryer last week…read moreafter it suddenly stopped working. I called to arrange for an appointment on Friday afternoon and they were able to schedule us for Monday morning, so that was not only very lucky, but also super convenient. I received a confirmation email and phone call about the appointment on Friday from Diamond. On Monday I was expecting Diamond between 11 am and 2 pm and around 12:30 (I think) I received a phone call letting me know that Jimmy (I believe this was his name) would be arriving in about 20 minutes. Excellent. Jimmy arrived right on time and took our dryer apart, cleaned the inside back panel of 15 years of lint (TIP: unscrew the back panel of your dryer and check for lint leaks from your dryer hose to prevent unwanted fires) and made a really good suggestion about running an extension to our dryer vent under our deck and then told me there was absolutely nothing wrong with the dryer, but the outlet or fuse box was damaged. Nuts. The dryer had to be ruled out, so this visit was helpful and Diamond was professional and polite. While Jimmy put the dryer back together we had a nice chat about new appliance technology and then he made suggestions about what we should do next to fix the electrical problem. We ended up hiring a family friend to replace the outlet and fuse box (thanks for the tip Jimmy!) and BOOM the dryer started running again like a champ. We would hire Diamond again without hesitation. They were on time, helpful and professional. Even though our problem was not resolved, it was because it was beyond their scope of expertise - electrical work - and they did everything they possibly could to help us.

    Worst company possible. Hired them to fix an ice maker…read more Came out diagnosed it and said I needed two parts. A week later they came out to fix it. The parts did not fix it. Then they told me it would be two weeks before they can get me back on the schedule. I said that I would think a call back should not have to wait that long. I was already 600 dollars deep so stuck with them. Two weeks later they come out again. It still does not fix the problem. They once again schedule me two weeks out. It once again did not fix it. Now I am about two months into this fix. I call them and at this point I want my money back. It is obvious they cannot fix it. They tell me the diagnostic fee and parts are not refundable. Rather than wait two more weeks I decided to just call Mr Appliance. They will be out tommorow.

    All Pro Appliance Service - homeappliancerepair - Updated August 2026

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