I stopped in today because i received notification via email that i could pick up a birthday…read morereward. I've received these rewards in the past and the choices, while complimentary, were small and limited. Today I was assisted by Safwa (her name on the receipt) and she brought out about 5 or 6 items for me to choose from. I asked her for a suggestion and I received a generous tube of a hair mask. I'm looking forward to trying it and after reading reviews online, am glad she suggested this item. Thanks to Ulta for their birthday rewards program and to Safwa who patiently assisted me in the store.

I spend $200 on Dermalogica today. There's a sign in the store that says free gift with purchase…read more I asked the cashier for the gift. She just didn't look for it very well and just dismissed me. I'm pretty sure if she looked she'd find them. This is the second time I've spent hundreds of dollars on Dermalogica and haven't received my comp gift at this location. I'm gonna have to go to the PV store for better service. Take down the sign. Just a suggestion.

Horrible hair!! The packaging was old and starting to grow some type of mold. The hair itself felt…read morelike it was used before and very rough. Wouldn't buy hair from here again.

Horrible customer service. It seems that their conversation was waaaay more important than helping…read moreme .. I chose not to purchase anything going across the street :)

Closed!!! Used to love coming here on lunch break... just fyi they have moved locations as of…read more5/27/22

This is my go to Cosmo Prof since it's closer than the other locations. I've tried to purchase…read moreproducts before with a debit card and the cashier said that the name on the membership card had to match the debit card, therefore I could not purchase anything. Walked out empty handed and their loss of a $500 sale. Well, I have purchased items my membership card and a different named debit card as long as that employee is not working. She always makes a huge issue over the names. Why is this an issue? I've never had an issue like this at Costco, salon centric, or any store that requires a membership card. As previous reviews say, the female employees are non engaging and not welcoming. The new employees have a way better attitude and actually greet you when you step through the door. I love them! Had a great conversation with the man who is currently working there.

Once I walked into the store they greeted me and told me if I needed help to just ask. Ana was…read morereally nice and very helpful with nail products. Very nice environment 10/10 would come again.

This is my favorite Cosmo location! Staff is extremely helpful. I'm so greatful to have this…read morelocated near by with the most amazing crew.

I was in browsing and was color matched by the kindest person for Jane Iredale . I enjoyed the…read moreexperience and will be back, she color matched my skin and knew exactly what to use on my dry skin

This is my fave local beauty supply. The associates are friendly, knowledgeable, and enthusiastic…read moreabout helping you. They will spend lots of time listening to you to give you bespoke recommendations. Planet Beauty of Manhattan Beach is part salon, part apothecary, and of course, part beauty supply. They stock only vetted, high-end and quality brands that I know I can trust. The design and layout of the store is cute and well-appointed, which appeals to my girlie nature! The prices can be a bit high, however, they put out 20-25% off coupons nearly every weekend if you sign up for their email. They have also been willing to price-match with Amazon as long as it can be proven the brand is vetted "luxury." I don't mind that because there is a *ton* of knock-off beauty products on Amazon--the cheap comes out expensive, my friends! If you're unsure, just ask--they're really friendly about it! I also use their convenient app to browse and shop on the go and pick-up in store for free! So helpful for a mama boss like moi! Enjoy the delightful browsing and shopping here, ladies!

I love this beauty supply. It was my first time here but they had everything!! From designer…read morebonnet, many accessories for $1.00 and much more. They have weave hair and wigs! I like how spacious it is and clean! I got my mom and I good items!! They have all you need here! I will come back! Good customer service too !

Wow what a gem! The ladies working here are so beautiful and sweet. The selection is great and so…read moreare the prices. The music is also on point and everything is so well organized!

Made me feel like family or a good friend Very helpful and informative highly recommend not to…read moremention they close at 9 PM can't beat it definitely will be back.

Went here to get some trimmer blades and found out they have a barbershop and pretty much all the…read morehair care, hair, and barber products! Definitely a place you need to come check out. Them staying open to 9pm is a huge plus especially when most places close at 7pm.

Good place to get shampoo and conditioner also I got some nail glue they have the best i recommend…read morefor sure

I spent over $200 at this Sally Beauty location (Ocean Gate Shopping Center in Hawthorne, CA) on…read moreJuly 22, 2025, and left feeling dismissed and undervalued as a customer. When I walked in, a Latina associate greeted me kindly, but she went on break shortly after. The only other staff present -- a Latino male associate with glasses -- was unhelpful and dismissive. I asked about semi-permanent dyes and a matching facial cream from the Bliss rose-scented line. His responses were vague: "I think we're out," or "I have no idea," with no effort to check or follow up. Meanwhile, another customer -- a Black woman who appeared lighter-skinned with straight hair -- was offered help without even asking. I was visibly shopping and asking questions, yet I received minimal engagement. The contrast in treatment was disappointing. I submitted a formal complaint, followed up via email, and was told on July 25 that the issue was being escalated to "field management." As of August 5, I've received no update, no resolution, and no goodwill gesture -- despite spending over $200 on that visit. I've had great experiences at Sally Beauty's Irvine location, which makes this store's handling even more frustrating. If this is resolved appropriately, I'll update this review. But right now, I cannot recommend this location based on the lack of accountability.