I stopped in today because i received notification via email that i could pick up a birthday…read morereward. I've received these rewards in the past and the choices, while complimentary, were small and limited. Today I was assisted by Safwa (her name on the receipt) and she brought out about 5 or 6 items for me to choose from. I asked her for a suggestion and I received a generous tube of a hair mask. I'm looking forward to trying it and after reading reviews online, am glad she suggested this item. Thanks to Ulta for their birthday rewards program and to Safwa who patiently assisted me in the store.

I've gone to Ulta for years and have never had a bad experience until this appointment. I…read morespecifically booked with a master stylist, but my appointment was changed to a regular stylist without me realizing until I arrived. Since I've always trusted this location, I decided to continue with the appointment. The stylist was very kind, and my silk press turned out nicely. Unfortunately, the haircut itself was extremely disappointing. I have curly hair, and the layers were not blended properly at all. The cut created a harsh "shelf" effect, with very obvious disconnected layers that make it difficult to wear my hair naturally curly now. I understand mistakes happen, and I do appreciate the stylist's professionalism and kindness, but textured/curly hair requires experience and proper blending techniques. I wish the appointment change had been communicated more clearly beforehand so I could have decided whether to reschedule. I'm really disappointed because I trusted this salon and have had positive experiences here in the past.

Horrible hair!! The packaging was old and starting to grow some type of mold. The hair itself felt…read morelike it was used before and very rough. Wouldn't buy hair from here again.

Horrible customer service. It seems that their conversation was waaaay more important than helping…read moreme .. I chose not to purchase anything going across the street :)

Closed!!! Used to love coming here on lunch break... just fyi they have moved locations as of…read more5/27/22

This is my go to Cosmo Prof since it's closer than the other locations. I've tried to purchase…read moreproducts before with a debit card and the cashier said that the name on the membership card had to match the debit card, therefore I could not purchase anything. Walked out empty handed and their loss of a $500 sale. Well, I have purchased items my membership card and a different named debit card as long as that employee is not working. She always makes a huge issue over the names. Why is this an issue? I've never had an issue like this at Costco, salon centric, or any store that requires a membership card. As previous reviews say, the female employees are non engaging and not welcoming. The new employees have a way better attitude and actually greet you when you step through the door. I love them! Had a great conversation with the man who is currently working there.

Once I walked into the store they greeted me and told me if I needed help to just ask. Ana was…read morereally nice and very helpful with nail products. Very nice environment 10/10 would come again.

This is my favorite Cosmo location! Staff is extremely helpful. I'm so greatful to have this…read morelocated near by with the most amazing crew.

I was in browsing and was color matched by the kindest person for Jane Iredale . I enjoyed the…read moreexperience and will be back, she color matched my skin and knew exactly what to use on my dry skin

This is my fave local beauty supply. The associates are friendly, knowledgeable, and enthusiastic…read moreabout helping you. They will spend lots of time listening to you to give you bespoke recommendations. Planet Beauty of Manhattan Beach is part salon, part apothecary, and of course, part beauty supply. They stock only vetted, high-end and quality brands that I know I can trust. The design and layout of the store is cute and well-appointed, which appeals to my girlie nature! The prices can be a bit high, however, they put out 20-25% off coupons nearly every weekend if you sign up for their email. They have also been willing to price-match with Amazon as long as it can be proven the brand is vetted "luxury." I don't mind that because there is a *ton* of knock-off beauty products on Amazon--the cheap comes out expensive, my friends! If you're unsure, just ask--they're really friendly about it! I also use their convenient app to browse and shop on the go and pick-up in store for free! So helpful for a mama boss like moi! Enjoy the delightful browsing and shopping here, ladies!

I love this beauty supply. It was my first time here but they had everything!! From designer…read morebonnet, many accessories for $1.00 and much more. They have weave hair and wigs! I like how spacious it is and clean! I got my mom and I good items!! They have all you need here! I will come back! Good customer service too !

Wow what a gem! The ladies working here are so beautiful and sweet. The selection is great and so…read moreare the prices. The music is also on point and everything is so well organized!

Made me feel like family or a good friend Very helpful and informative highly recommend not to…read moremention they close at 9 PM can't beat it definitely will be back.

Went here to get some trimmer blades and found out they have a barbershop and pretty much all the…read morehair care, hair, and barber products! Definitely a place you need to come check out. Them staying open to 9pm is a huge plus especially when most places close at 7pm.

Good place to get shampoo and conditioner also I got some nail glue they have the best i recommend…read morefor sure

I spent over $200 at this Sally Beauty location (Ocean Gate Shopping Center in Hawthorne, CA) on…read moreJuly 22, 2025, and left feeling dismissed and undervalued as a customer. When I walked in, a Latina associate greeted me kindly, but she went on break shortly after. The only other staff present -- a Latino male associate with glasses -- was unhelpful and dismissive. I asked about semi-permanent dyes and a matching facial cream from the Bliss rose-scented line. His responses were vague: "I think we're out," or "I have no idea," with no effort to check or follow up. Meanwhile, another customer -- a Black woman who appeared lighter-skinned with straight hair -- was offered help without even asking. I was visibly shopping and asking questions, yet I received minimal engagement. The contrast in treatment was disappointing. I submitted a formal complaint, followed up via email, and was told on July 25 that the issue was being escalated to "field management." As of August 5, I've received no update, no resolution, and no goodwill gesture -- despite spending over $200 on that visit. I've had great experiences at Sally Beauty's Irvine location, which makes this store's handling even more frustrating. If this is resolved appropriately, I'll update this review. But right now, I cannot recommend this location based on the lack of accountability.

After having ordered SLAYYY hair online and knowing it's great quality I needed to make another…read morepurchase. Needing the hair immediately, I did a little research and learned Glow + Flow had it in-store. Originally I was going to visit the Inglewood location but decided to come to the Hawthorne location. Glow + Flow is located in a lot with Dunkin' Donuts. Parking was easy. It's super cute outside: a table chairs / bike (for esthetics) & Inside: it's airy, spacious, very beautiful. I went in for 1 thing (braiding hair) and left with Bask & Lather products x2 and a cute rattail comb. Various products at reasonable prices. Shelves are neatly stocked. They have a rewards system. Customer service was good. The side of the store I was on had a wall dedicated to braiding hair, a wall of wigs, hair grease, braiding gels, edge controls, hair accessories AND MORE!!! I plan on returning to see the right side of the store, lol (didn't have time to even walk on the opposite side) but from what I could see it seemed like there were serums, and oils... I recommend Glow + Flow -- It's a beautiful addition to the area and definitely a hidden GEM to this community!!!! I plan to continue supporting this #BlackOwnedBusiness and #WomanOwnedBusiness!!!

Such a super cute beauty supply!! I've seen nothing like it in LA and I'm here for it. It's so much…read moremore than your typical beauty supply store. It's definitely giving dept store/Ulta vibes. They even have their own line of non-toxic, tangle-free, braiding hair, called Slayyy Hair. It's easy to find on Rosecrans & Hawthorne in the lot with Dunkin Donuts & across the street from Target. I found this place on a whim when I needed something last minute on a Sunday. I'm so happy they were open and I can't wait to go back to browse their selection of hair and skin care. Stephanie was really nice & welcoming!