Honestly even after 3 years dealing with this place we discovered our baby's urn being not filled…read moreenough. They glued the urn shut so we are scared to open to discover the urn either empty or filled to the bare minimum. The death certificate had wrong gender. Avoid this place if you can. I wish we could do more about this place but at least we can warn others about this place.

Cesia's attitude was unacceptable. She seemed annoyed anytime we asked a question, and never took…read morethe time to explain things properly. Completely unprofessional.

Our family dealt with Dereck. He made this emotional time much easier by guiding us and doing…read moreeverything needed. Thank you Dereck for guiding our family and making this less stressful. Every time i called he was available every email i sent he replied and every request our family had he was able to handle. The entire team here at Stone were very kind and they all handled things with a kind heart.

I am so happy I found them since I don't live in the area. They were very good with me in my grief…read moreand extremely helpful explaining things to me.

Richardson Peterson Funeral Home was an absolute pleasure to work with during a heavy and emotional…read moretime. From the very first phone call, Laura helped me navigate this unfamiliar and overwhelming process with ease. Her incredibly attentive, thorough, accommodating, warm, personable and compassionate demeanor made everything feel so calm and manageable. I especially appreciated how surprisingly responsive she was and that she was always so willing and eager to offer guidance or answer any of the many questions I had. We had to go into the funeral home on a few occasions and it was surprising for me to see that they were also serving other families at the same time- because the level of care they provide makes you feel like you are their only customer. On the day of our service, their entire team was very professional, warm, comforting, knowledgeable and eager to accommodate in any way possible and I am so grateful to all of them. It is clear that Laura- and the entire Richardson Peterson team, genuinely care about the families they serve and I cannot recommend them highly enough. Choose them to help you honor your loved one. You will be in wonderful hands.

If you are considering Richardson Peterson/Deco Familia after a major and sudden loss, my advice is…read moreuncomplicated: go somewhere else. My wife and I came here after losing our pregnancy at 13 weeks. We were devastated. The hospital explained that having the remains cremated and returned to us required arrangements through a funeral home. We wanted to bring our loss home and begin moving forward. Grief, it turns out, involves a surprising amount of administration. Forms. Phone calls. Authorizations. Prices. Appointments. And, in our case, an apparently reserved chair. I found Richardson Peterson because they advertised 24/7 availability. I called the evening of July 23 and discovered that "available 24/7" meant reaching a third-party call handler, who took my information and connected me with Laura Galicia. We made an appointment for the following day. Even arriving was confusing: multiple doors, a locked entrance, a doorbell, and no clear indication of what a grieving family standing outside is supposed to do. This would be a petty complaint about a dry cleaner. A funeral home is different. Eventually we were let inside and seated at a small round table with four chairs. I sat down and was told I needed to move. It was "Laura's seat." At a round table. With four chairs. Laura herself was not occupying Laura's Seat because Laura was late. She would be late again. When Laura arrived, we went through the arrangements before she returned with our quote: $900. My wife and I looked at each other. We had researched what this might cost, and $900 was considerably more than expected. We explained that this was our first quote and we needed to compare prices. Laura told us she would hate for us to have to drive around getting quotes during such a trying time. Then $900 became $500. Same cremation. Same remains. Same funeral home. Same round table. The only material fact that had changed was that we said we might leave. Four hundred dollars disappeared. A 44% reduction. There may be some perfectly ordinary explanation for how a service presented to two grieving parents as costing $900 can, within the same conversation, cost $500 once they mention comparison shopping. Nobody provided that explanation to us. During the same meeting, Laura mentioned two nonprofits that might help and promised to follow up. She didn't. I called for an update, then had to call again. On the second call, Laura started giving me information we'd already discussed about the first nonprofit, and I had to remind her that we were waiting on the second. Eventually we learned neither could help. This became the operating procedure: if we wanted information, we had to obtain it ourselves. Between August 6 and August 18 alone, I placed five calls seeking updates. Three emails went unanswered, including one sent by Jerry, another employee, trying to help us get an answer. I even started calling Kaiser because surely some hospital bureaucracy must explain why we knew so little. It didn't. On August 14, I called Richardson Peterson again and reached Laura. I asked for an update. During the conversation she informed me, almost in passing, to the effect of: Oh, yes, we have the remains. We can send them for cremation early next week. This required a moment to process. They had the remains. Richardson Peterson knew they had them. We did not know they had them. Nobody had called. Nobody had emailed. After all the attempts to get an update, the only reason I learned that the funeral home had received the remains from our pregnancy loss was because, once again, I called them. We made an appointment for August 15 to make payment so the process could continue. We arrived. Laura did not. She wasn't even on the premises. This was our second scheduled appointment with Laura and the second time our appointment apparently occupied a more theoretical place on her schedule than on ours. Thankfully, Jerry was there. He took our payment and eventually became our point person. To be fair, Jerry actually tried to help. He emailed on our behalf, stepped in when Laura wasn't there, and on August 28, he was finally the person who called to say the cremated remains were ready. We brought them home the following day. There are businesses where disorganization is irritating. There are businesses where questionable pricing leaves a bad taste in your mouth. A funeral home does not have the luxury of behaving like an ordinary badly run business. My wife just wanted to grieve, bring our loss home, and move forward. Instead, we had to manage the funeral home while trying to manage our grief. This experience made an already devastating situation unnecessarily harder. I would not trust Richardson Peterson/Deco Familia with something this important again.

Margie and Jesus made this difficult time very smooth. I can't thank them enough. Excellent…read morecustomer service.

There are a number of reasons why I would not recommend Western Funeral Home. My loved one looked…read morelike an entirely different person. So much so, we were quite upset abd decided to have a closed casket funeral. My son's remains looked nothing like him. He was completely unrecognizable. This is the main reason I wouldn't recommend Western Funeral Hone to others.

The previous reviewer who claimed insensitivity and hidden charges by the Greene family, as well as…read moreplanted reviews by friends is so very wrong. I'm not affiliated with Greene and not friends of the family, but before retirement I officiated a couple dozen funerals for Greene clients. I never saw or heard any unprofessional actions, and can honestly say the Greene families I served were all extremely pleased by services rendered and received. Over my 50+ years in ministry, I've personally interacted with dozens (100s?) of funeral professionals, and I've seen my share of bad ones, but NOT at Greene. Having worked in the industry during my early college years, it wouldn't take me 10 minutes to discover unprofessional or fraudulent practices. For your information, EVERY funeral home is required under the law to provide a full and complete Price List. You don't have to use Greene and you can "shop the price," if you want, but to post an false review simply reveals its author to be a person of low character.

After 35 years in my plot, I feel comfortable being buried here, the traffic and foot traffic is…read moreminimal and the grounds are fun to explore. Love my neighbors, staff and shovels are friendly reminders of the business of life.

We had a respectable and nice experience. My bil passed and emotions were high for what was to be…read moredone for the funeral arrangements. Able from Legacy helped make the heightened emotions manageable. Most importantly, Able made sure that my sister was given the respect and consideration she needed to decide the services. We had an open casket Rosary and a really nice mass. Able made sure that both events went smoothly. Thank you for making such a difficult time easier to handle.

Able was our go to person here and he took care of everything and kept us posted on what the next…read morestep was. Please give Legacy the opportunity to help you...Pam C.

During one of the most difficult times in our family's life, the staff at the mortuary showed us…read morekindness, patience, and professionalism every step of the way. Elina and Sophia patiently answered all of my questions and helped guide us through the entire process with compassion and understanding. Shannon and Andre were wonderful on the day of the service -- professional, organized, caring, and incredibly helpful to our family and guests. The service for my mother was beautiful, and we truly appreciated the care and respect that was shown to her and to our family. The prices were reasonable, and the quality of service exceeded our expectations. I would absolutely recommend this mortuary to anyone looking for pre-need services or at-need funeral services for a loved one. Thank you all for helping us through such a difficult time.

I was very pleased with the service I received at Draper Mortuary. My mother passed away on a…read moreTuesday and we held the services eight days later on the following Wednesday. Everyone I interacted with was kind and professional. They were prepared when I came in to discuss the services my mother had pre-arranged 23 years ago. This did make it easier and I was impressed at how quickly they were able to produce a copy of her plan. There were many additional options I could have chosen but I never felt pressured to buy anything additional. There were some things I needed to pay for, but the cost was reasonable to me. The day of the service we were assigned two people to help facilitate. They were both professional and most importantly, helpful. The main chapel room was beautiful. My mother's casket was placed at the center and a tiered table was set up to the right for items we had brought to display. Three large screen TVs displayed the picture we used for her obituary. I was impressed with the whole set up particularly because it was not something I had even considered in my grief. Lastly, the assistance they provided in writing her obituary was such a relief. They took information I provided and sent me a well written draft. It needed very little editing and was quickly ready and posted to their website. My husband and I will be returning to make our own prearrangements within this next year. Thank you, Draper Mortuary, for making this difficult task a pleasant and swift experience.

If you're looking for a mortuary with horrible customer service, poor communication, and zero…read moreempathy, this is the place. I would never recommend this mortuary to anyone going through the loss of a loved one. It was nearly impossible to get ahold of anyone. Every time I called, I was told someone would call me back, but I never received a callback. I eventually had to text our funeral director, Annie, myself. Even then, she was extremely unhelpful and acted as if I was lying about trying to contact them. At one point she told me she would call me back in "a second," and it took over an hour. When she finally did call, she acted irritated that I was simply asking for the exact balance owed so I could get a cashier's check since they also charge an outrageous credit card fee. The day of the service was another disappointment. We had around 100 people attend my mother's service, yet they only printed 20 memorial cards. I specifically requested the cards be printed in both English and Spanish, but they were only done in English. Our family went about 40 minutes over the scheduled time, which I understand can happen, but this was the last time we would ever see my mother physically here on earth. Instead of showing compassion, the mortuary and church staff made us feel rushed and unwanted, practically pushing us out the door despite there not being another service afterward. To make matters worse, they charged us for supposedly going over by two full hours, even though my mother's body was taken around 6:40 PM and we were definitely not there until 8 PM. When I asked for proof or clarification, Annie completely dismissed my concerns. They also added a cleaning fee even though we left the space spotless. At the end of the day, this mortuary seems more focused on squeezing money out of grieving families than treating them with compassion and respect. Please be careful and consider choosing another mortuary for your loved one.

FIND SOMEWHERE BETTER!!!! Our experience with this mortuary was incredibly disappointing and…read morehonestly upsetting. During one of the most difficult times for our family, we were treated with very LITTLE COMPASSION or CONSIDERATION . Instead of feeling supported, we felt rushed, inconvenienced, and pressured on time towards the end. What made the situation even worse was being charged ADDITIONAL MONEY simply because things took longer than their "expected" timeframe. Grieving families should not be made to feel like they are on a timer or punished financially during such an EMOTIONAL moment. A mortuary should operate with EMPATHY , patience, and professionalism. Unfortunately, this experience felt COLD, TRANSACTIONAL, and INSENSITIVE

Thank you to Bob who we were blessed to have found 10 years ago. This reveiw is way overdue and I…read moreapologize for that. I know he is aware of how much he is appreciated since we have had to use his services within our family and have recommended him numerous times since 2015. He is our go to person when tragedy strikes. His patience and fountain of knowledge is always appreciated. He is genuinely caring and affordable during the most difficult of times. Know the Segura family will forever be greatful.

We recently used Southern California Funeral for my mom's funeral planning. I highly recommend…read morethis company as they helped us tremendously as we grieved for our mom. They were very kind, understanding and felt like family. They also gave us a great price and threw in all kinds of extras free of charged Bob, Sabrina, Bryan and Rudy were all amazing,

My Mom passed and we were not prepared on what to do immediately following her passing. I knew that…read moreI wanted an aquamation so googled around looking for a business that provides aquamation. I found Anubis and called, unsure if they would service the Orange County area. Absolutely everyone we spoke with at Anubis was very considerate and very accommodating. It was the Friday before Memorial Day so it took a while to get to Orange County. They carefully transferred my Mom to their vehicle. They were very responsive to all of our questions and really made the whole process much easier than I thought it would be. We really appreciated that as we were still trying to process our Mom's passing. They're the best! They arranged a meeting point midway between Glendale and where we lived in Orange County to transfer our urns to us. I highly, highly recommend Anubis. They really made a difficult time easier because of their excellent care of our Mom.

I arrived to pick up remains of a relative and noticed that street parking is limited, so you might…read moreneed to park at a pay meter in the neighborhood.I was greeted by a friendly woman at the counter who retrieved the urn from the back office.