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    Services - Mortuary Aid Co.

    Direct cremations

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    Review Highlights - Mortuary Aid Co.

    Apart from Yuri's help, I have to say her staff was friendly, punctual, and executed the funeral flawlessly.

    Mentioned in 4 reviews

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    People searched for Cremation Services 516 times last month within 15 miles of this business.

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    Funeraria Del Angel West Covina

    Funeraria Del Angel West Covina

    4.2
    (33 reviews)

    Unfortunately, our experience here has been extremely disappointing. During such a difficult time,…read morewe expected compassion, professionalism, and clear communication, but that has not been our experience. We've called multiple phone numbers listed for the funeral home. On one occasion, a man answered, but he was very unprofessional and seemed unwilling or unable to provide basic information. It felt like he didn't want to help, and getting answers was unnecessarily difficult. The funeral home may want to have someone better trained or more knowledgeable handling phone calls, as first impressions and communication are incredibly important during such a sensitive time. We've also left several voicemails and were told by other staff members that someone would call us back, but we never received a single return call. It's especially unfortunate because we wanted to use this funeral home since the cemetery is in Monrovia, making it a convenient option for our family. However, due to the lack of communication and poor customer service, we've decided to look elsewhere. I hope this feedback encourages improvements so that other families receive the support, professionalism, and timely communication they deserve during such a difficult time.

    This funeral home sets the standards high. They helped us coordinate the funeral arrangements for…read moreour beloved mother, Vivian Higuera. We truly appreciated the professionalism Melanie demonstrated throughout the entire process. During such a difficult time, her calmness, patience, and guidance made everything feel more manageable and seamless. Our family is sincerely grateful for Melanie's compassion and support. Thank you again for everything you did for us. Definitely recommend getting the Honey Baked Ham catering. It saved us a tremendous amount of preparation and stress.

    Allay Direct Cremation

    Allay Direct Cremation

    5.0
    (68 reviews)

    I am incredibly grateful that I found and chose Allay Cremation to care for my mother…read more When my mother was in hospice and nearing the end of her life, I was navigating completely unfamiliar territory. Wanting to be prepared, I called Allay in advance so I wouldn't feel rushed or overwhelmed when the time came. From my very first conversation with Allay, I knew I had found the right place. Everyone I spoke with was compassionate, patient, and genuinely kind. They never treated our family like just another case--they always acknowledged our loss, expressed their sincere sympathy, and answered every question with care. Simply knowing what to expect brought an incredible sense of comfort during such an uncertain and emotional time. After my mother passed away, Allay arrived at our home very quickly (within about two hours) and handled her with the utmost dignity, gentleness, and respect. That meant more to our family than words can express. Josh was exceptional throughout the entire process. He kept me informed every step of the way, from the death certificate paperwork to the timeline for my mother's cremation. He also coordinated the delivery of her ashes, allowing us to choose a day and time that gave our family the opportunity to emotionally prepare and be together when she returned home. That thoughtfulness made an incredibly difficult moment much more peaceful. Losing a loved one is one of life's hardest experiences, but Allay Cremation removed so much of the stress and uncertainty from the process. Their professionalism, compassion, and attention to every detail allowed our family to focus on what truly mattered--honoring my mother and supporting one another. If you are searching for cremation services, let me first say how sorry I am that you are facing this loss. I wholeheartedly recommend Allay Cremation. They cared for my mother with dignity and treated our family with kindness and compassion every step of the way. I will always be grateful for the care they provided during one of the most difficult times of our lives.

    Josh G. @ Allay Cremations was with me and my family every step of the way--handling my son's…read morerecent death and cremation. Allay's services were everything I'd hope for--professional, efficient, and also caring and concerned. Having to fly from Pennsylvania to Los Angeles to make final arrangements while grieving the loss of my son was no easy task. Allay made it seamless, with most of the arrangements made online or by phone call. My son's ashes arrived the day after I flew back to Philly. if you are in need of cremation services, consider the team at Ally to guide you through the emotionally difficult process of dealing with the death of a cherished loved one. DJW

    Custer Christiansen Mortuaries

    Custer Christiansen Mortuaries

    4.0
    (31 reviews)

    Don't do it! Let me just share with you the recent…read moreexperience I just had with this mortuary. So although the counselor Heidi was very nice. It seems as if everything we talked to her about wasn't executed correctly or at all. They only she did was communicate to the cemetery. My father just passed away i. Mother's Day. A veteran and religious Christian man. They could even provide me with all the correct info for my dad's military honors. I had to search and call 4 different places and people to get my dad's firing volley to find out it was at the veterans cemetery in Riverside. All she had to do is ask if they had availability. Then on the day of our viewing with my dad we were robbed of our personal time with my dad because the sound and tv system wasn't working. They asked me to provide an MP4 video in a usb. We spent 2 hours trying to figure out what to do to pay my dad's memorial video. I then had to buy my own projector and Bluetooth speaker for this. The on-site coordinator/ director didn't know or do anything to help us. He also didn't stop people f coming in to the room for our 1 hour personal time with him. He also took it upon himself to open the floor up for people to speak against our wishes to do things different. He also made me feel weird by asking him to communicate with the cemetery about a gift someone was giving us (flying doves) he said he's never heard of such things. He did nothing for us and the whole thing was jacked up. They don't care. When I communicate this to a manager she sent it to the owners and all they said was they will look into it and the director will get retraining. They robbed us of our special time and this place is a mess!! Don't do it! They just want your money. I've been to other places that are way better!

    Came to a viewing here. I was greeted politely and the place was very clean and spacious. Their…read morebathrooms were clean as well. From what I know everything went smoothly and was done right for this viewing to happen. They even had a paper program done.

    Mortuary Aid Co. - cremationservices - Updated August 2026

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