Yikes, visited the salon and happened to over hear the manager/owner and the things she…read moresays/implies to her employees is truly uncomfortable. After hearing how she felt about heavy employees I cannot even imagine what she says about heavy customers when they're not around. I should have known better than going to a place that has heavily photoshopped/edited photos on their website with blurred out backgrounds.

Lisa's fantastic and I'm so glad I found her! I've been through a few trials in Salem before…read morefinding her. Great listening and understanding, great personality, great cuts (and great dog!)! Plus that salon is a delight to hang out in.

This is my before n after just amazing! Lindsey has a talent that takes horrible to stunning in…read moreMinutes !!! The hair she uses is fabulous too no tangling or shedding it's so soft and full even after washing. Thanks girl !!

Lindsey is a hair wizard! She matches (and usually exceeds) my expectations every time I come to…read moreget my hair done and I leave feeling fabulous. She has amazing talent and an eye for the perfect color. I've had extensions, full color and foils, and total hair make-overs by Lindsey over the years and I have loved every look. If you want to look and feel fabulous about your hair this is the place to go.

Hannah, was great! I'm a first time customer and showed her a picture of what I wanted and she…read moreexecuted to perfection. Thank you so MUCH Hannah.

Found this gem of a hairstylist through a friend and OH MY GOD, she turned my hair into babe…read morestatus. Not only is she personable but she is creative with all types of hair. I've had long, short, brown, blonde and balayage hair. When my hair was damaged from a previous stylist, she knew the treatment to get it back on track. With Hannah, I know my hair is always in good care.

Oh my goodness where to start...from booking (super easy, online or phone), the greeters always so…read moresweet. So many little things to look at and touch. The salon area so cute and lots of personal thoughtful touches, like the electric reclining chairs but then there's Blake....oh my god. I drive from Eugene for the experience with him. He's so sweet, endearing, and gives the best haircut and shampoo EVER. This coming from the 57 year old woman! Wonderful wonderful wonderful!!!!

I'm really glad I yielded to the social media algorithm that enticed me to snap up the curly hair…read morerefresh package. The yelp reviews may be mixed but I'm happy to report an exceptional experience with my stylist, Carolina. Not only did she cut and style my hair to its curly glory, she gave me some great takeaway tips to try to recreate the magic at home. The result, healthy, luscious waves and curls with plenty of bounce and moisture. The salon is clean, nicely decorated and has a great spa experience vibe. Highly recommended this transformational treatment!

Christiane is amazing ! She really knows what she's doing. I am honored to have met her.read more

Just moved here from out of state and looked up a salon that can do my hair . Called up Sanders…read moresalon and Christine had helped me out . She was very nice over the phone and got me an appointment after hours on which I found to be extremely helpful..When I arrived to my appointment I was greeted with a smile and felt very welcomed .. Now that I've have a few days with my hair done (Crochet) I've gotten so many compliments . I can't explain how happy I am with the results. I'd definitely would Reefer my friends here .

This place is great! I had my second haircut with Kelsey today and once again I look fabulous. I…read morealso had my hair washed by Kylie and she nearly put me to sleep! I've noticed both times now that a lot of other girls in there are getting extensions (that look amazing, btw) and full dye jobs, and everyone seems to be happy and looking great. I'm not a hair girlie but I've had enough basement bleach jobs to know that it's better to pay and leave it to the professionals. Max & Ro has professionals and I'll never go back to the basement again! 10/10 highly recommend.

Went in to get my roots done and a cut and ended up being told I needed to leave because I was ill…read more When I arrived I was offered a water and sat in the chair. I was asked what I wanted done. After explaining the stylist cut one side of my bangs and put 2ish foils in my hair at this point I asked to use the restroom because I felt unwell all of a sudden. I was only in there for about 5 minutes. Enough time to allow the unwell feeling to pass. When coming out of the restroom all the hair stylists were gathered at the front desk talking until they saw me and got very quiet. I felt intimidated and that it was very rude. Quite unprofessional if you ask me. At this point my hair stylist came up to me and said she wasn't going to be continuing with my appointment and that I still have to pay for the all services I scheduled for. Not even asking if I was okay or felt well enough to continue. No concern or compassion for how I was feeling. It felt very cold and money hungry. I was fine and able to continue the appointment, but she already made her mind up about me and that she was going to cancel the appointment.She then rinsed my hair out and cut the rest of my bangs to make it even but my hair was still wet when I was directed to the front desk to pay for the services I ordered but, again, did not receive. She then said when I was feeling well I can come back and reschedule another appointment (which would mean paying AGAIN) Leaving with wet hair was humiliating. I have never been treated so poorly. Here's their policy (copied from their website) Cancellations - A minimum of 48 hours is required to reschedule or cancel an appointment. There is a rebooking fee if the cancellation is done within the 48 hour window. Deposits - Some services require a non refundable deposit prior to booking. Pricing - Prices are based on stylists experience and are subject to changes. Damaged or misplaced belongings - We are not responsible for items left behind or for damaged clothing/jewelry due to a salon service. A robe will be provided at your request to protect clothing. Refunds - Due to the nature of the business, we do not offer refunds on services rendered. It wasn't a cancellation. I didn't pay a deposit. What they charged me was not a "change due to the stylist's experience" I'm not asking for a refund on services rendered. The stylist chose to cancel the appointment. The stylist charged me for what I initially scheduled the appointment for and left me with wet hair. To top it off I wasn't feeling well. I then called to express my dissatisfaction with my experience in hopes that it would somehow be made right. I was told that just this once they would offer me an appointment of their choosing and that I could not be late. No grace, just this is what you get. Take it or leave it. I accepted this "oh so gracious offer" simply because I didn't want to just waste 356 dollars. Of course as I was on my way to the appointment I was held because of a car accident. I then called Max and Ro to explain the situation but because they were overbooked there wasn't room for being late. I was FIVE minutes away. Their reply? Okay we will cancel your appointment. I asked if they could get me in at another time. I was told no. That was it. That was my chance. They didn't have to help me. What hurts the most is how dismissive the experience felt. I expected to be treated with care and respect, but instead I walked out feeling unseen and taken advantage of. I hope the salon takes this feedback seriously and remembers that clients deserve to feel heard and appreciated, not dismissed and disrespected.

I have loved working with this salon. The team is incredibly talented, friendly, and always knows…read morehow to make the experience enjoyable from start to finish!

These ladies are rock stars highly recommend they know there stuff. I have gone 3 times now and…read morehave never left disappointed.

I'm so thankful I met Hannah. She's my sisters hairstylist and when I came up to Oregon from…read moreCalifornia I was in need of a hair fix. The girls in the high end salons in Cali were all convinced I needed warm tones in my hair. But with my complexion and green eyes it made my face look washed out. My sister told me to try Hannah so I did and I was impressed. Her energy was very calm and she was genuinely a nice girl so I was relaxed the entire time I was in her chair. She listened to what I was trying to achieve and let me know what she could and could not do and in the end I was impressed because my hair hasn't looked this good in two years. I'm sad I don't live here so when I visit I will be booking with her. Thanks Hannah

From the owner: Color specialist and certified babe hair extension artist in downtown Salem, OR.read more

Karrie is FANTASTIC!!! I love everything about how she rubs her business and does hair. The salon…read morehas a great view and relaxed vibe. She's really listens to what look you're going for and makes it happen. Not to mention the most important part of your hair dresser experience is the chat. It's on point here too! Karrie is so fun to talk to and is just an interesting person all around!

Karrie is great! She gave me the best haircut I've ever had and I'm 75! It took me a lifetime to…read morefind her! She was very thorough, asked lots of questions, and told me if I had any issues the next day with my hair to contact her and she would fix it! I highly recommend her. It takes awhile to get in to see her because she is so good, so make an appointment weeks before you need your hair cut!