Based on our experience, we cannot recommend Lemon Leaf Florist. Kimberly and her staff may appear…read morewarm, friendly, and accommodating at first, which gave us confidence in their abilities, but our wedding experience revealed serious issues with professionalism, attention to detail, and service. We paid over $12,000 for floral services that were carefully planned, confirmed in writing, and fully paid for, yet many elements including our bridal bouquet, floral arch, aisle arrangements, chandelier installations, sweetheart table, and welcome display were incomplete, incorrect, or substituted without our approval. The colors, fullness, and overall design did not match what we had meticulously planned, which caused emotional distress and impacted the enjoyment and photos of our wedding day. When we attempted to respectfully address these concerns in writing, Kimberly's responses were unprofessional and included personal insults. She made inaccurate claims, misrepresented prior conversations, shifted blame onto us, and accused us of acting in bad faith. Her staff offered no assistance to correct the problems, leaving us with no resolution and further demonstrating a lack of accountability. These interactions were stressful, hurtful, and completely inappropriate for a professional vendor relationship. It is clear from our experience that Lemon Leaf Florist prioritizes protecting their reputation and profit over delivering the services promised to clients and is not skilled at executing the detailed work required for weddings. Even if initial interactions seem friendly and accommodating, potential clients should be cautious: you may encounter incomplete or incorrect services, lack of attention to detail, insults, and unhelpful responses when issues arise. We felt it was important to share the truth about how this company operates, even though we assume Lemon Leaf Florist may respond to this review to try to save face, because other couples deserve to make informed decisions and avoid the disappointment, stress, and emotional heartbreak that we experienced.

On my dear friends, special day, they sent a terrible arrangement. Nothing what it was like on the…read moreInternet. I was so disappointed and frankly disgusted how they take advantage. The vase was horrible also horrible.!! I will never use lemon leaf florist again!! I called to tell them and the girls were rude. I know the sisters money is not the issue with me, but I expect what I see on the Internet to be delivered and they did a very bad job. The girls wanted to take away the arrangement my best friend got and give her a new one that is not acceptable either I am so disappointed on my best friend special day one day a year and they couldn't even help me with a beautiful flower arrangement. Basically it's a rip off. Never again will I use those sisters for service never the arrangement was dismal and pathetic. Nothing like what they post on the Internet do not be fooled.

I just received flowers from King Florist. They are the…read moreprettiest arrangement that I have ever seen in my 68 years! They make my cheeks hurt every time I look at them.

I paid over $450 for a bouquet and received something that bore no resemblance to what was…read moreadvertised. The flowers used were visibly cheaper substitutions -- different varieties, different look, different feel -- nothing close to the arrangement pictured on their website. When I raised the issue, instead of acknowledging the discrepancy or offering to remake the arrangement, Lynsey tried gaslighting saying that the flowers were beautiful and offered to pick up the bouquet & refund the money. They also knew the flowers were a gift for a friend's cancer surgery. They have no accountability or compassion. If you're spending serious money on flowers for a special occasion, I'd strongly caution against ordering here. What you see is not what you get. 1st image is what was delivered, 2nd image is what I thought I was purchasing.

Amazing, original, fresh and reasonably priced arrangements! Love their original designs!read more

I ordered a white and green flower arrangement for a birthday gift. I paid 125.00. The flowers…read morelooked NOTHING like advertised and had less than 10 flowers and a couple of bush branches. I will NEVER use this florist again. If I could give them less than one star I would.

I needed flowers for my daughter in law's birthday quickly. She also dislikes roses. Austin Flower…read moreDelivery was able to accommodate this request and deliver the flowers the same day. Delivery was problematic as they had gone out to dinner. Delivery person called me and waited for neighbor to accept delivery! What service! My daughter in law was thrilled with bouquet and is still enjoying flowers today which is 4 days after delivery. I would not hesitate to use this flower shop again!

Ordered from AFD again (2nd time) and they got my flowers delivered in just a couple of hours out…read moreto Driftwood same day. The recipient loved them and the customer service was fantastic. Can't say it enough, if you need flowers delivered here in Austin, AFD should be your go-to choice!

If I could could give a "0", I would. Jean seemed like the kindest person, but her true self came…read moreout the day of my daughter's wedding. The flowers she brought were nothing like what had been discussed for over a year. You would think meeting with a vendor multiple times and providing the exact colors, type of bouquets, etc with pictures would be enough. Jean was so excited about the dark moody theme. It would be a first for her. Well - her actions, reactions and flowers came across as a "first" ever wedding. The price charged and the flowers received were way off. The excuse of I wanted to try something different is ridiculous. Who does that to a bride? Jean does. Pictures to prove it. Mind you red was not one of the colors... Left is what my daughter asked for and right are what JFK provided. You decide. Oh-we had a contract too. Beware.

I connected with Jeannie through an email that got sent out a few months after booking our venue…read more(Antebellum Oaks). We didn't have a florist yet, and we were shopping around. I stopped for a free consultation at her office, which was located at our venue- which made visualizing and having everything on location quite convenient. It also eliminated an extra transport fee most florist tack onto the bill. She worked well with our budget, and made our arrangements work for what we were looking for in our price range. She truly listened to what I wanted and executed my vision beyond what I actually expected. Jeannie is personable and easy to talk to throughout the process. Not only is she sweet and kind hearted, but she was always responsive to all my communications. She took in my ideas, vision board, and pinterest images, gave her suggestions and insight for what works from her experience and brought my vision to life. I would recommend her to any Antebellum Oaks(AO) and non-AO brides. Jeannie, thank you so much for making our wedding look magical, and giving us the winter wedding aesthetic we wanted.

Beautiful floral arrangements, personal service and prompt delivery…read more I highly recommend them.

They made a last minute vase for my father's birthday! Was perfectly in budget and exactly what I…read morewanted! 10/10 customer service will buy more flowers in the future from here

Just got a beautiful arrangement delivered it is really gorgeous! This will be my new go to florist.read more

Thank you so much for the beautiful arrangements for our wedding! Everything was so fresh,…read morefragrant, and just perfect. I highly recommend Bloom and Leaf for weddings or other events.

The wors company to use for handling special moments. See below for ordered vs received in…read morePortugal. They reached out the day of the delivery and said they will substitute roses with tulips. The person doesn't like tulips, but I said okay. Do you see any tulips in the bouquet that was delivered? It's twice smaller, missing most of the advertised flowers, cheap from the yard greenery, crumbled paper. That's what I paid $80 for. And yes, the card, I also paid for- forget it- they just printed the message ( in TWO languages mixed in), and glued to the candy box. Amd customer service - the worst- they argue that this is okay and saying, quote "The color, variety, type of flowers and greenery can change". So don't be surprised when you order a nicely FALSELY ADVERTISED bouquet and receive something else. This company doesn't stand behind customers.

I live in Florida and because of the heat I had concerns to order flowers online but the fact that…read morethey are located in Miami I ordered 75 XXL roses for my wife's birthday. I was totally shocked when I received the shipping confirmation from FedEx 4 days before the delivery was scheduled. Long story short, Global Rose swiped the roses not the short way from Miami (which was the case in my last few orders) they shipped the roses directly from Columbia. After the flowers arrived most roses had brown and hanging heads and doesn't look nice at all! I contacted the customer support immediately and there response was: "...this is total normal they could be a little bit dehydrated and I can remove the brown petals if I like..." Really? I have to peel of the petals on 75 roses? No excuse, no refund or replacement? This is what you can expect from Global Rose!