I visited this store and the girl at the cashier apparently looks upset. When I started talking…read moreasking about gluten free options she didn't even let me finish my sentence. She started pointing to the screen display without even knowing what I was going to ask. Then when she finally heard what I asked she was repeating like a broken record the only option Nothing bundt cake has for gluten free. Definitely poor customer service. Not sure of she was having a bad day or if she is always like that.

10/10 cake!!!! This is the fluffiest & yummiest cake I've…read moreever had. We ordered an 8" red velvet cake with decorations for my mother in law's birthday, and we were all so happy with it. It had this great soft, fluffy texture, with some chocolate chips inside which added a bit of crunch. Beautifully decorated, and kind staff who will help with questions! Will definitely come back to try other flavors (those bundtlets have my name on them!)

I've purchased 3 cakes from them in the past and expected at least something for this bad cake . A…read morediscount , them trying to fix it, something.... What I got was nothing . They believe that this was a good enough job to hand me and charge me $150 This looks like a blindfolded child made the fondant car. I mean the photo speaks for itself. ..It was so embarrassing to give to my father for his bday.. When it comes to the flavor , I always order the same , rum cake.. I asked for extra rum., however, it was extra dry.. I've been a reoccurring client, however , no longer returning after being told they couldn't do anything for me. -1/10

The last cake that we got was decent. This time around for the same price, different design, but…read morestill simple, the cake was noticeably smaller. I'm not certain if they have different standards and cake sizes based on design that you order. In this case, it was just a simple basic cake with some trim that said Happy Birthday Mom. I will tell you that this place is not close to me so I asked if it could be delivered and THEY suggested that an Uber be called for the cake pick up and it could be dropped off to my location. Again, this is something that they suggested could be done and said that they do it all the time. Since I work less than 10 miles away I figured I could get it delivered to my job. I called this morning to let them know that I was getting ready to call the Uber to come pick up the cake and now a caveat was added stating that I had to make the Uber driver come in to pick up the cake. This was not mentioned when I ordered the cake and when they were taking my money. I feel like they need to be transparent with things that they suggest when they suggest them. If you knew that I had to send an Uber driver in to make the pickup then that should've been communicated to me when I ordered the cake. I ended up just leaving from work early to pick up the cake. I also grabbed some cupcakes and two individual slices of cake cakes as well. The experience today just left a bad taste in my mouth and I don't think I'll be ordering from them anymore.

I have purchased many cakes from this bakery. Most times I had a very good experience. However, one…read morebad cake can damper someone's event or review. This happens to be for a birthday. I stopped by to get a last minute cake that they had pre-made in the fridge. All I wanted was a simple chocolate cake. I'm sorry, it was nothing special. The dough was on a dry side and the chocolate cream and icing not good. To be honest, I expected more from a cake shop. If I got a chocolate cake in the supermarket, it probably would have been same quality or maybe better....fresher. Again, the review is only about pre-made cake. Nothing I ordered in advance.

My beautiful and delicious birthday cake. It was a gift from my step father, and I loved it. I had…read moreorder from the a soccer ball years back for my fiancé's birthday and it was also really good and now I live my makeup cake.

Amazing! Wonderfully fabulous! Excellent service! The attention to detail is outstanding!read more

Amazing cake and an amazing experience. I've ordered for both work events and birthday parties…read more Craving Sweets delivers every time. Very cool designs and amazing flavors. Baking show worthy presentation and great taste/texture.

To give context on why my scoring is low I'll began by providing a timeline:…read more January 31: This is first email sent inquiring about the purchasing a cake for 15 guests for a party March 26 February 1: The company replied the smallest cake serves 18 guests and ask me to include pictures of my design for an accurate price February 2: I sent photos and a description of what I'd like for the cake. The company replied the same day asking when I needed the cake February 7: I changed the details for the cake and the company replied that there were no issues with my request giving me a price listing of $540 plus tax for a cake feeding 18. My event started at 11 therefore, I locked in the time to pick the cake up at 10. February 15: I requested the invoice to pay for the cake and received an email from the company the same day February 16: Everything was locked in and payment was made March 24: As I was traveling to Miami, I received a phone call asking if I could resend a picture from my original request because the company was unable to open it. I resent the photo March 26: I figured I'd swing by the cake shop early to take a look at the cake in case there were any issues I needed addressed. I went to the cake shop a little after 0930 and it wasn't open, although the sign on the door and online said they opened at 0900. I called and the person who answered asked if I could pick up the cake at 11 because there had been a power outage the night prior. In my mind I'm thinking if there was a power outage the night prior I would have gotten to work earlier the next day to fulfill the obligation I have to ensure my client's cake was finished on time. But I guess that just how I conduct business, which is different for everyone. I told her my event started at 11 and that required me leaving the event, in which I was hosting to pick up a cake, that should have already been prepared. Mind you my initial request was to pick up at 10:00 am because my event started at 11:00am. That same day I was emailed at 10:46 am asking if I could pick up the cake around 12pm I arrived to pick up the cake up at 1100 and the cake was in a box with the top opened, the lid quickly shut and hurried to my car. Once I arrived at the venue I opened the box to find half of a "cigar" made for the cake stuck on the back of the cake, it looked like a piece of a turd (for lack of better phrasing). It wasn't even part of the original cigar which was in place on the cake, so I was truly baffled as to why it was there. I digress. The whole cake ordeal was a mess and my chef whom had the food prepared by 11 (services on time as true professionals) was waiting to be paid making me looking unprofessional once I made it back to the venue by 1130. This company never offered to deliver my cake to the venue even though they were at fault for the cake being late. There was no sincere apology delivered for the inconvenience they caused. They didn't offer to take off any money toward this cake or future items, a free cookie, a water bottle......they offered nothing. This is why I do not like paying people for services upfront because they slight you on the backend. The bow tie of the cake was sloppily painted it looked rushed and last minute. I have included a picture below. I will never purchase any products from here again, anyone who knows what this cake represents I would suggest you do not purchase from here either. The lack of customer service I was provided could be for any number of reasons but it was unacceptable. After paying almost $600 for a cake you would expect a heartfelt apology, at minimum, for the inconvenience they caused during this celebration. As far as the cake is concerned, the attention to detail is great as it pertained to the insignia and other trinkets (outside the half made cigar I referenced and the bow tie which was sloppy). The taste of the cake was average, nothing that made you have to go back for another piece. To be honest I've had much better experiences with far less cost and better customer appreciation.

There are certain Yelp writers whom when they 5 Star place I pay attention!…read more Cherylynn N. - anything she 5 Stars on the West Coast typically becomes a hit, and I bookmark her exotic high-end restaurants for future romantic engagements. ( I was actually named after Sean Connery, so I know how to "romance" a woman off her feet.) Samantha D. - we have almost identical palates even though we're from two different worlds. She is from Hogwarts Acamady of Wizardy and I am a Child of Christ. Anything she 5 Stars, I usually end up there within 48 hours. Then there's the cookie monster Sara I., this debutante literally travels around the country just for cookies, I kid you not. She not only 5 Stared Sarahlu's cookies, but she proclaimed that Sarahlu's cookies were the best in the whole state of Florida. I've been to at least 3 of Sara I's cookie spots and I agree with her assessment of each place. It took me a while to get to Sarahlu's because of the canary-rules. She has a cute little location in Miami Shores, and luckily for me, I arrived at her bakery just when she was just walking in. The minute I caught sight of her she instantly reminded me of some of those beautiful women you see in Monaco. Seeing her creations I immediately knew she was a master baker, she seems to specialize in anything that makes your toes curl. https://www.sarahluconfections.com/collections Her menu is loaded with cakes, cookies, flans, croissants, bars, macarons, loafs, and tiramisu etc. Menu: https://bit.ly/3ehx7dn Raspberry Lychee cake? You got to be kidding me I need order this next time I pop in. Anyway, I stuck with the program and got two oatmeal raisin and walnut & one chocolate chip cookie. Sarah asked me if I was going to eat them now, and I replied yes, so she heated them before she gave them to me which created the perfect palatial foreplay. I didn't expect the cookies to so big or I would have just got one or two lol They were like little mountains, but mountains of incredible goodness, rich in flavor, and light in sugar. This deliciousness melted in my mouth while creating a delicate and pleasing ensemble. "Sara I. - Texturally these are perfect. Crisp exterior thick rich moist interior without being over baked. Value wIse these are a steal. They're huge and typically a cookie this size with these ingredients should be over $5" --- I totally agree with this. Indeed these are the best cookies I've ever had. ~~if you special order she will bake organic cakes, I'm not sure about the other stuff, call and ask her.

An absolutely incredible place, Maven Baker. Jenifer has done an outstanding job and I was so…read morethoroughly impressed with everything that I got at Maven Baker. Their cookies, rice krispie treats, and pies are all so perfectly baked. The cookies really cater to my dietary restrictions and are still incredibly moist. These rice krispies are nothing like your Kellogg's ones, you can tell they really put care into everything that you do. Maven Baker just added online ordering, so you can actually get 20% off your first order at maven-baker.com They ship too, so I can enjoy it even if I'm not in Hollywood. So in love with this place!

A couple of my friends mentioned they purchased dessert items from this establishment. So I figure…read moreI'll drive up to Hollywood and check it out. When I arrived at 10:30 AM they were closed. I called, thinking that I at the wrong place. I said are you open today? The person on the other and the phone said what business are you calling. I have multiple. I said the bakery / He said the bakery is only open for orders placed online.. I totally get that, however it does not mention that on the website at all. They even have the hours broken down by days of the week. What a waste of my time .

Best cookie cake I've ever had in my entire life. I can't recommend this business enough.read more

I am a big supporter of small business, which is why instead of going with larger reputable brands,…read moreI decided to get my wedding cake done by Hey Shuga. BIG MISTAKE. Absolute joke of a business. Within 5 minutes of pick up my friends noticed a small crack in the top of the cake. As you can see this is my wedding cake. It was picked up on Thursday before my Friday wedding. My friends brought It to the car, where the noticed the crack. My fiance decided It was something that was fixable. With 20 minutes the small crack turned the, and within 40 minutes the cake was completely disintegrating. They did not drop the cake, rough It around, at one point they were trying to support the bottom to keep It together. It was literally sliding off of Itself from the inside. The owner said even though the crack was there within 5 minutes of hand off, this was strictly a transport issue and offered no solutions to help. We would've even paid for a new cake, and she refused any form of help. She knows she puts out a bad product. JOKE OF A BUSINESS DO NOT USE HEY SHUGA.

My friend gifted me a box of these Brazilian sweets for my birthday, and my life hasn't been the…read moresame since! The chocolate and ingredients are top notch, and honestly, you can't go wrong with any of the options. It's impossible to choose a favorite because they're all so delicious. After that first taste, I was hooked! I've since ordered them on Uber Eats and even visited their kiosk in person at the Aventura Mall. Their packaging is also meticulous, adding to the overall experience. Highly recommend!

8:50 pm and I couldn't buy 24 brigadeiros for a birthday tomorrow, because attendant said they were…read moreclosed.