I went to MN Eye Consultants because my Dad was a patient and he only saw the best doctors. I have…read morenow spent multiple hours, phone calls and emails trying to a) understand what lenses to choose for cataract surgery and b) to nail down what all of the costs will be. The first person I worked with on this did not have all the answers and sent me to other departments. I've left messages, got return calls instead of answers, have unanswered emails and still don't have a complete picture. Based on how frustrating this has been, I do not plan to schedule surgery here and now have to start all over to find an eye clinic.

was referred here, called to book an appointment was put on hold forever, when answered the woman…read moreoffered one date and when that single date didnt work said they didnt have any other dates and would have to call me back. They never called back, but kept sending texts telling me to book an appointment. I called back in, and the same woman answered the phone and said sorry we need you to call your main office and get another referral somewhere else since you didnt pick that single date! what in the world customer service is this. Now i am on hold becuase i asked for a manager and I can tell the woman didnt want to get one, and is just sitting there not muted.

The Chu Vision team continues to impress me. Each experience I have here is better than the last…read more Dr Ralph Chu is extremely knowledgeable and spends extra time on patient education . His team of optometrists are responsive and intelligent. I feel safe in their care in addition to feeling like I am treated as an individual. If you want to have a team that cares for YOU and not just your condition. Go here!

Outstanding!!!! I have never experienced any organization with better customer service. Every…read moredetail of my experience was enhanced due to the detail of staff support and professionalism. I had my surgery and the difference in my vision is night & day. I had no idea how dull and blurry my world had become pre surgery. Now I feel like I'm seeing as I did when I was a teenager! Amazing place! I highly recommend it!

I'd give a zero if I could. She was physically aggressive with my daughter and traumatized her. its…read moreinteresting to read that other children have had similar experiences with her aggressiveness. She was physically holding my daughter down for eye drops and I had to demand she andk her to stop. I accidentally saw her today for an eye emergency situation. I was in extreme pain. she didn't care & told me to "open my eye for insurance purposes." She is inappropriate, inadequate. and provides dangerous care. All while repeating that she's been a doctor for "35 years." I left with no instructions, she provided me nothing and my eye has gotten worse, I've been a nurse nearly 20 and have never encountered a physician that talks about herself more. She lioves to talk about her "accomplishments," l but treats patients, most importantly, children terribly. Bottom line is don't see her.

Second time I have been referred here. Both times they did…read morenothing and referred me to yet another person Useless visits and more co pays.

Very pleased with Dr. Gross. My husband and I have gone to him for several years. He is thorough,…read morekind, very professional and has taken good care of us. I would recommend him with no reservations.

Dr Ristad, who recently retired, was one of my favorite doctors of all time. His replacement, Dr…read more Elliott, has been a huge disappointment. Dr. Ristad knew I was almost ready for cataract surgery a year ago. I waited until I was sure it was time and met with Dr. Elliott. Dr. Elliott spent maybe 10 minutes with me. He didn't examine me, nor would he answer my questions. His advice was for me to wait and use my OTC eyedrops more frequently and get my glasses adjusted. Good advice, but these things aren't going to solve my cataract problem. I believe Dr. Elliott doesn't trust his abilities, because he told me that he didn't want to harm me. Why would he say that? Since I met with Dr. Elliott two things have occurred: 1) My eyesight has gotten significantly worse, and 2) I went on two trips where there's snow and sun, which is particularly hard on my eyes. I've since gone to another eye doctor who spent 90 minutes examining my eyes. He said my cataracts are advanced and surgery is definitely warranted. I wanted to avoid writing this review by speaking with a manager at Edina Eye Clinic. I tried twice but was told that it wasn't going to happen.

*They will not post my review on Google Reviews, so I have come here to post my experience. *…read more Wow. I wish I could give zero stars, this experience doesn't even deserve one star. Dr. Moss was one of the most careless, condescending, and disengaged providers I've ever encountered. He couldn't be bothered to offer even a sliver of basic human decency. No introduction, no explanation, no effort to communicate, just a very cold, rushed, disinterested presence. He ignored questions, gave no useful information. It genuinely felt like he did not even want to be there in the first place. It felt like being an inconvenience rather than a human being in need of care. I truly do not understand how someone this checked out and rude is still allowed to see patients. I've already warned people I care about to avoid this clinic entirely if they are in need of any eye related help. If you're looking for a compassionate ophthalmologist who offers clarity, medical support, or even minimal respect. . look elsewhere. This wasn't care. It was total dismissal. I left more confused and unhopeful about my condition than when I arrived. Train your staff in compassion, communication, and basic human decency. it would go a long way. Patients should never have to feel like they're walking on eggshells. If he can't show up with kindness, why is he in this line of work? Do better.

Been coming here for years to see Dr Sanderson. Had cataract surgery way back when, and I couldn't…read morespeak more highly of these professionals. If you need eye care, this is a one stop shop.

I started off first grade with a boom. Literally. On the concrete playground of Wilshire Park (Go…read morePandas! LOL!), a notorious bully appeared out of nowhere and punched me in the eye while I waited my turn to ascend the monkey bars. She hit me with such force that it caused schoolyard children, supervising teachers, and nearby murder of crows to make a cacophony of ugly shrieks. (http://bit.ly/1gj0KYN) Later that day, I told my mom about my bully's Balrog punch (http://bit.ly/1bQ3R9y) and she enrolled me in karate. #nationalkarateinroseville Several weeks later, the bruising on my face disappeared; however, the cost of her blow would still be felt decades later. In my early twenties, I developed a cataract. (A cataract is blurred vision that occurs from a damaged lens in the eye.) My ailment was an anomaly -since I wasn't old- that puzzled the head ophthalmologist at Park Nicollet (St. Louis Park)/ leading surgeon at Phillips. Eventually, she determined that my cataract occurred one of two ways: extreme drug use or trauma. I didn't use any drugs, so she deducted that it had to be trauma. (Hence, the realization that it was due to that vicious punch.) I needed surgery, ASAP! Coincidentally, my father, who is 32 years older than me, and within the age range for receiving a cataract, needed surgery as well. My father and I scheduled appointments to go "under the knife" by the same doctor on the same day and place. (First ever father-son duo at Phillips, I might add) Our appointment times were different, of course. My first -and hopefully, only visit- to the Phillips Eye Institute was nothing short of excellent. That's mainly due to the considerate and professional staff. Beginning with the receptionists, they kindly guided me on filling out all of the necessary paperwork and answered all of my questions without any sighs. The nurses? Super awesome, since they clearly articulated how they would help me prepare for the surgery. They also anesthetized me without any hiccups, and when I went under, I was so relaxed that I probably wouldn't have cared if someone slapped me in the face or hijacked and sold my organs on the black market. While drugged up, I recall the surgeon making a minuscule incision on the side of my eye, which immediately caused my vision to become blurry. Right afterwards, though, I saw an array of colors and felt as if I was flying through a rainbow or in warp-speed on the Star Trek Enterprise! (http://bit.ly/1aPrTDA) She then utilized a special operating vacuum to suck out my scarred lens and injected a folded and plastic one, perfectly. Afterwards, I passed out, woke up, and found myself rockin' a not-so-badass eye patch. (See photo.) Several days later, I returned to see my ophthalmologist and had my patch removed. My vision was better than ever! I could now drive at night, read without any problems, and discern between light yellow and white. (Yeah, that's how bad it was.) To this day, my vision rocks! If I ever have an epiphany as to who punched me, I would attempt to find her via Google and then send a message demanding her to pay for my past cataract surgery. However, this will probably never happen. If you or a loved one ever has a cataract, I highly recommend the Phillips Eye Institute! They changed my life!

Mn Low Vision Dr. Amanda Stoutman actually listened. She genuinely acted and treated me like she…read morecared. Thank you so much! The front office person even met me in the lobby so I wouldn't get lost. It is rare when the whole staff is so customer-centric and you leave feeling better just by how you are treated. Wow Mn Eye - Mtka I asked the doctor if a tint would help me see so I could keep my job. The response was well, it is subjective. I asked the doctor if a glare covering would help me see at work, again she said it was subjective. I had to ask point blank if I had the diagnosis of glaucoma after hints. Lastly preparing for another eye doctor visit, while reading her visit summary, the physician stated that she spent a long time talking to me. I couldn't see where, unless "subjective" constitutes having a meaningful conversation. When I asked for help, no options were suggested, no direction given, it was again subjective. It is a big deal when you are in a fight to keep a job so you can have healthcare. I had to problem solve and find that a low vision Physician existed through the internet. I came to you out of high recommendations and trusting that even if you couldn't help I'd at least get a referral or I don't know, but will find you, someone.

They discover I had ocular cancer when it was very tiny and no symptoms. It was also high on my…read moreeye under my eyelid. I had surgery at the Mayo Clinic. It was the smallest tumor that the Mayo doctorhad ever operated on. This clinic saved my life by such a thorough exam.

Amazing customer service as usual. I have gone to other places before being a routine customer…read morehere. I am just happy with the service either at the Waconia or Shakopee or this time the Burnsville location. Great doctors and employees. Highly recommend!

Good luck getting a hold of someone if you call. I've waited on hold for more than 20 minutes on…read moremore than 1 occasion but ended up hanging up. The parking could be better too. My son sees a pediatrician here and we are very pleased with her service, the cleanliness of the facility and the courtesy of the staff who work there. I can usually get an appointment the same day or the next day by scheduling online of course. There are a variety of specialties there I don't even know them all but they also have eye services and podiatry. The clinic is very well labeled so it's easy to find where you're supposed to be. I've always seen Allina providers and will continue to in the future.

I have Minnesota Care and they have recently made changes, they now want you to get all of your…read moremedical care at one medical practice location. I saw this place had most of the services I need (general practice, allergies, dermatology), so I made the switch. I wanted to go in to get tested for diabetes because I was showing some of the symptoms, it runs in my family and I had not had a physical in years anyways. I figured it wouldn't hurt. So I go into the office and I'm explaining this to the Internal Medicine Dr and she cuts me off and starts asking me some questions. She asks if I'm on birth control and when I had my last pap. I answered her even though I was confused as to what it really had to do with getting tested for diabetes. I guess I figured hey, I'm not a doctor. I'll just paraphrase the rest - basically she continued to lecture me on the dangers of getting pregnant/stds. I explained that I'm 26 years old and that my boyfriend and I have been together for 4 years, we use condoms etc etc. She insisted on me getting a pap smear right then and there. Maybe other ladies are totally cool with spontaneous pap smears and not getting any help with the actual reason they went there but I don't know, it wasn't really my favorite I guess. The reason I gave 2 stars instead of 1 is that I did end up finding out that I didn't have diabetes. Plus I got the surprise bonus tests to find out I wasn't pregnant and I didn't have STDs or cancer. Hooray!

Dr. Jedlicka is awesome! If you want the highest quality eye…read morecare with a doctor that is one of the best in the field, come see him. His office has the best technology and latest products, and the best part is he is extremely honest and down to earth. He will never try to over sell you products and services. I feel really comfortable here, and will never go anywhere else! I love all the staff at the office, and his partner Dr. Messer is equally as great!

From the owner: Contact Lenses, Complete Eye Exams, Quality, Value Priced Optical, Treatment and Management of Eye…read moreDiseases including Pink Eye and Injuries. We are specialists in Contact Lenses for all sorts of complex eyes and can fit nearly any type of prescription or eye.