Mike did a great job on my bike. Responces were quick, making the appointment was easy, prices were…read morefair. and the job was done super quick. If i have any bike issues I'm definitely coming back.

Outstanding service. Personable, professional, and affordable…read more. My son's e-bike needed front/back brake repair. I scheduled an appointment, Michael sent a text when he was on his way with an ETA and was right on time. He repaired the brakes in a timely manner and walked my son through how he repaired and adjusted the brakes. It's like we have a brand new bike again. Michael even adjusted the headlight no extra charge. I definitely recommend them!!!!

I love this place. I bought my first Ebike from them in 2021. It got stolen so I bought a cool…read morelooking red Kabbit from them about 2 months later. Cool looking bike with tons of little issues. It always had a flat, so I learned to change those . And I think i was in the shop once a month getting new breaks. So, I got a chance to get to know a few of the guys. Rob, who is a really chill swarthy young man in his early to mid twenties. This young man named Mark who was a extremely friendly young Mexican man who has moved on to becoming an Emt i believe. Any repair big or small they have completed ASAP, they're always professional and friendly to everyone who walks into those doors. And they are great with communication and calling. With my current Ebike, because the kabbit had a wiring issue and had a little fire, UNDER MY SEAT‍. I returned to Alan's because I knew id get a fair price for a decent bike. Sure enough Rob hooked me up with the Ava Big Sur, literally the first one they built out the box. I love this bike and I cant say enough good things. Well, there haven't been many problems but 3 big ones. This is to be expected because my bike is my transportation. So 365 this bike is on the road.​ first there was a wiring issue and the owner himself rewired my whole bike (2 year warranty FTW), then this time last year I was having throttle issues so we swapped that out for like 60 bucks, now its the controller which is funny because I told Rob I think the controller needs to be replaced with the throttle (you cant see me but im shaking my fist jk). All these repairs combined the big issue was the wait. If you could imagine suddenly youre walking 7 miles in the rain at 4am to work. But thats not their fault. Sadly they dont have the wearhouse from Indiana Jones so they dont have every part to every bike. I understand this is a long review, but I feel ppl only talk about when theyre mad. Never give flowers. So to Alan's Bike shop, personally, thank you for your years of fantastic service and amazing staff.

There are quite a few bike stores in the area, but Alan's stands out for service and expertise…read more The staff know bikes - as they should! - and are helpful at suggesting fixes for issues. I had a recumbent picker rebuilt here - end to end replacement of nearly everything - and they did a great job. It took a while, mostly because of having to order parts. I would go out of my way to take my bike here, over other local shops.

Owner is truly a man of character, and you should feel confident in his hands. Mark helped repair a…read morebent rim on my beloved bike that I assumed was gone forever due to how warped it was, but he brought it back to life! I couldn't believe it. Saved me a ton of money not needing a new wheel and I'm riding again! Many good things to note: -Marks expertise is from a lifetime as a rider himself (super cool) -You will learn a lot being there. -Repair was nearly instantaneous bc of his skillset and awesome tools. -He truly embodies the "We ride as one" culture of San Diego biking and is active in the community. Saved as a favorite for me, and you should come here too! Thanks Mark!

I wasn't going to leave a review, my bike needed to come back twice after my initial service, as…read moretheir quality control seems to be a little lacking, but when their employees (owner?) had to make unnecessary, snarky comments, on my way out, I changed my mind on letting others know about my experience. Background: The week before 4th of July, I needed my rear brakes bled on my mountain bike, as I wanted to ride it in the Oceanside bike parade. The local bike shops near me had no availability, likely because the thousands of other riders in the area, also needed some service before the event. I called Omega, which is about a 20 minute drive for me, and they confirmed they could accommodate me. After putting a lot of road miles on my bike last year, I figured there would be some other items needing to be addressed. Regarding the rear brakes, they said they needed to replace the rear caliper, not just bleed the brakes. Omega then messaged me and said the chain was stretched beyond its service specs, and I approved the replacement. Then came a message saying shifters needed to be degreased, and one adjusted. Also, the rear tire was older and they also recommended replacing it. Cool, approved. Then a call saying the rear cassette should be replaced, as the teeth on it were also worn beyond spec. My $65 brake bleed was now a $400 bill, but again, I put thousands of road miles on it last year, and as this was a high end bike when I bought it 15 or 16 years ago, I'm OK with spending some money on it. Fast forward to picking it up a few days later. I didn't bother test riding it in the parking lot, as I trusted they did that, so I took the front tire off and put it in my hatchback. The next day, I go to ride it for the bike parade, and immediately found that while pedaling, it's making all sorts of grinding noise, and the chain is frequently jumping off the front sprocket. Note, I had no drivetrain issues before bringing it in, it shifted well and always stayed in the gear I put it in. The bike parade was a slow, 5mph ride, all of 7 miles round trip, so I dealt with it. After the holiday weekend, I brought it back to Omega, let them know what was going on, and left it with them. They called and let me know one of the front chainrings was worn, and needed to be replaced. OK, odd that this wasn't noticed while they were doing all of the other drivetrain work, but I approved it, and some new grips to replace my original ones that were getting sticky. I picked up the bike, again removed the front wheel to fit it in my car, and brought it home. Right after pickup, the family took a vacation, so while a few weeks passed, zero miles were put on the bike. The day after I got back in town, I go to ride the bike, and it has the exact same issues as it did when I brought it in the last time! I bring it back to Omega, leave it with them, and they message me later in the day that the rear hub was loose, and that there was a broken chain link (again, this was a brand new chain that they installed 7 miles ago, and they were the only one who touched the rear hub with all the work they did). When I went to pickup the bike, there was no apology, and furthermore, Mark, who I believe is the owner, made comments that the chain was very dirty. I reiterated that the bike had literally been ridden 6 or 7 miles on the road since the first service, when it was replaced, so I'm not sure how that would be. The woman who works the counter also had to chime in with some comment about the chain being dirty as I was walking out. I don't even know what that would have to do with anything as they said the issue was a broken link and lose hub! Reading the other below average reviews shows others have dealt with their rudeness as well. As such, I won't be returning, nor can I recommend this shop.

The best and ONLY place to go for service and new bikes! Jeff is outstanding, friendly & cool :)…read moreALL SMILES :) Prices are PHENOMENAL :) Thank you Jeff!

Went in for a tune up and they went above and beyond and made sure my bike was good as new. I would…read moredefinitely recommend using their services, I am very happy with how my bike turned out.

Just had my YT Tues shock and fork totally redone by fluid focus. I gotta tell you I am very…read moreimpressed. Pricing is great and I even had a problem with my fork pinch bolt and they fixed it for me. Perfect again. Highly recommended.

Full rebuild on Fox grip2 36 and Fox float x rear shock. Super professional and quality work. The…read moreresults are excellent. Thanks Nate and team.

Have had to come here a few times for my daughter's bike and to look at more bikes to purchase. I…read morethink it is a great store with good customer service. Their selection is decent though I find Kearny Mesa to be bigger. Their sevice area can get a bit backed up so bring patience with you if you come inside looking to get your bike serviced.

Brought in my 6 y/o bike that came in with a defect crank. The team at Trek initially said it may…read moretake a couple of days but got the notice it was done and ready the following day. Quick service and the few times I was there was always greeted and very helpful. Looking forward to getting our 8 y/o next bike there and continued service.

If you can't tell from the photos, this is a one man repair shop. So if you call and Gordon does…read morenot answer, don't be discouraged he is probably helping a customer. I almost didn't even give him another thought when I got his generic voicemail, but I was desperate so I decided to drive by. Short story was I was leaving on a MTB trip and I needed to change out my pedals. On a prior day I had already tried and snapped 1 Alan wrench. Then I tried again and almost bent the second Alan wrench. Took it to one bike shop who actually bent his Alan wrench. Every other place was closed on Mondays so even though Gordon was not answering I decided to go by. I am glad I did. To find the shop, trust in Google. It is tucked way back in the corner of a lot, behind other buildings. If you come at it from Beech it will be much easier to find. Anywho, once I found the place I saw Gordon helping another person who also seemed to be in a pinch. Looked like he needed his rim trued up. He finished up pretty quickly, charged what seemed to be a reasonable rate and the guy left smiling. I was up next. I told Gordon my story and he decided to give it a go. He taught me a little trick of using your foot to deal with pesky pedals. On his initial attempt the wrench went flying. We thought he had snapped the Alan wrench. After closer inspection, the wrench did not break, the pedal actually broke free. His tactic worked! My pedal was free! After speaking with him a bit more he was clearly very busy. But he knew my task was gonna be either quick or a no go. I really appreciate him giving it a go despite failed prior attempts and being so busy. Aside from helping me out of a pinch he also gave me a really helpful tip on pedal removal. Definitely going back for future bike repair/maintenance! Thanks Gordon!

Extremely honest and reasonably priced! I will definitely come back anytime I need a bike repair.read more

I posted this a week ago and took it down, deciding to give Marc the benefit of the doubt. But a…read moreweek later, he has not responded to any (multiple) communications, so here it is. This Bike Shop has closed (both of them)! First, I have purchased a few High End Bikes from Marc previously and while he's a little prickly, his advice has always been sound, if not a little off-putting. Even years ago it was hard to tell if the shop was going to be open or closed, so you had to call and make arrangements ahead of going there. It was one of those places where advice was good, but customer service was always lacking. Now, if you go to the old website it links to a new site called Seven24 Bicycles. The new website lists some pretty attractive bikes at very good prices, but it fails to mention that these are all old models that he's attempting to move on to clear out his stock from the stores. This presents two issues: - The shop is no longer listed as a dealer for the bikes he sells. Not sure if these bikes come backed by any manufacturers warrantee. I seriously doubt that any of the manufacturers will warrantee a 2021 model first sold in 2026. I'd confirm my suspicions with the owner, but he refuses to answer any calls, emails, or texts. - Marc (the owner) is very difficult to get in touch with, if you call it says to email, if you email he replies saying to text. Took a few attempts, but finally got in touch with him. Made arrangement to meet him at a non-retail facility on a Friday after he said it was the best day to meet up. Friday morning as we were in route, he cancelled on us and said we'd need to meet on Sunday. Sunday morning we drive to his "warehouse" (30+ minutes each way) and he's a NO SHOW! Waited a half hour and called and texted with no response, I have called, texted for a week now, he refuses to respond. We ended up buying one bike from Trek there in San Marcos and one from REI in San Diego. Don't bother with this guy, it's a waste time your time. It's pretty clear he doesn't need customers.

The day prior I was reading over Mark's website. I noticed he was closed according to his store…read morehours in San Marcos as well as Escondido. His website states he'll open on days he is closed per appointment only, so I went ahead and gave him a call requesting an opportunity to visit today Sunday, April 16th at 3pm latest. Sure enough he was there for us. At the end of the visit we ended up purchasing three BMX bikes. Although we went to his Escondido location, I'm certain he has a wide selection in San Marcos. Thank you for the personalized assistance Mark!