The word Umpqua comes from the Native American language meaning place along the river. I guess if…read moreyou stretch it they are in Templeton which is along the Salinas River as it flows from way up in Santa Margarita all the way to the Pacific past Salinas. As far as being a local bank they have some other places in the valley and the foothills, but not a lot of branches. they do have some very unique things but you just don't find everyday. like how about this how about you can call on the telephone and they answer and it's a human, none of this press this for that or press this for the other he just get to talk to people, and it's the people in your local branch. Now that's super cool. Well anyway I just opened up my new account and of course it does take a little while to go through all the questions and set everything up, but once it's set up and looks like it's going to be really smooth sailing. The ladies who run this Bank you couldn't ask for anybody sweet or nicer. they're just fabulous. They support online banking in all kinds of ways and I am just happy to have a local bank that I can walk into talk to people who recognize me and call them if I ever need to. so I say let's go use a local bank sounds like fun, and it is..

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

Excellent customer service from Hazel. Very sweet and efficient which is rare these daysread more

Sandra is always extra accommodating and ensures I have everything in place before I leave the…read morebranch. I use SESLOC for all of my personal and business account needs. I highly recommend the Paso office! Thank you, Sandra!

If you bank with this institution, I recommend avoiding this location. The staff here were…read moreunhelpful and came across as quite rude. I've had a much better experience at the Atascadero branch--friendly, efficient, and far more willing to assist. Definitely worth the extra drive!

Went in to try and change my beneficiaries for my checking and savings but they had no one…read moreavailable to help me do a simple 5-10 service. Asked a lady that was sitting at her desk if she can help and she said latest is next week. I told her it's fine i'll just go to another branch and she gave me a weird response of "OhhhHhhhhh Kayyyyyyy." I don't recommend this branch. These new younger people working in here need more professional customer services like Diana that has been working at this brach for years is very professional. Maybe they can learn from her.

Well.. This is not a great idea if you use direct express.. Now they've started charging 3.50 to…read moreremove my own money.. I'm on SSI.. I have two separate cards, so 7.00. Can anyone please tell me how I'm supposed to pay rent without being charged for it.. This is ridiculous.. If you know a bank that doesn't charge for direct express, please let me know

Everybody is great. Cheryl M & Christie in Drive-Thru give…read moreTop Notch service. Anytime I have a question or concern they are always so helpful and patient. Christie knows all of her customers, and is just so sweet every time. I have been a customer here for many, many decades & bank name changes. These two give the best customer service, I appreciate them so much. Thank You

Unable to open a new membership account waited over a week no one can solve the issue worst banking…read morepractices I've ever seen. I would not trust them with my hard earned money steer away. Many other trustworthy credit unions to go to do your research and check customer experiences before considering business with CoastHills Credit Union

We belong to a credit Union located in LA and we had to make a large cash deposit immediately. We…read morefound out that we can do almost all our banking needs through this credit Union as it accepts other cr. Union member's transactions.

The entire Paso branch staff go the extra mile to ensure we get the best customer service. From…read morebranch manager Julie to the teller line, and especially personal banker Bridgette, who always has an answer and a smile. We are extremely happy and fortunate to be a customer of American Riveria Bank.

Moving my account to ARB was a smart decision. They are professional but still with a hometown…read morefeeling. I am always greeted warmly by the Paso Robles staff.

Was in town and front my debit card and only had my ID . Went inside the bank to grab cash . The…read moreteller was nice and friendly. They now send a code to your phone on the file to ensure it's you. I love that. An older Wells so a bit dated but nice. Staff was super welcoming . Said hi when we walked in and wished us a good day when we left. We were in and out pretty fast .

Just went in and opened 2 accounts. Couldn't have gone any smoother. Right when I walked in, was…read moregreeted and showed to Juan. Juan helped me and delivered first class service. Got me up and running, with confidence! Thanks Juan and Wells Fargo. *The service was improved*

U.S Bank inside Lucky is OK. I am aware that there could be a long line but understand that a bank…read moreinside a grocery store can be hectic. If you expect to get a better service it is best to go to a US Bank that isn't inside a grocery store. I have an account with this bank and the tellers are nice. I been getting great service from this location. What bank will call you to remind you that your CD is maturing? Wells Fargo and Chase has never called me up about my CD maturing. Funny how U.S Bank use to be closer to where deli is at when they first open. Relocating the bank toward the other side of the grocery store seems better.

Easy location Good Service Really enjoy having this bank…read morein My location Employees know their customers

With fewer banks open and occupied with real people, today was a refreshing experience. Jaime was…read moresuper nice and helpful with our banking needs. We were so grateful to have actual people and not an atm or ai phone gauntlet to traverse today. More of this in life would be awesome! Thanks Jaime.

April 23, 2025. This branch and the SLO one will not ever answer the phone…read more I shouldn't have to drive downtown for one question to clarify car loan payoff details. Horrible service. I do not recommend anyone use B of A.