Was in town and front my debit card and only had my ID . Went inside the bank to grab cash . The teller was nice and friendly. They now send a code to your phone on the file to ensure it's you. I love that. An older Wells so a bit dated but nice. Staff was super welcoming . Said hi when we walked in and wished us a good day when we left. We were in and out pretty fast . read more

Wells Fargo Bank - Banks & Credit Unions Near Me - Paso Robles, California

Just went in and opened 2 accounts. Couldn't have gone any smoother. Right when I walked in, was greeted and showed to Juan. Juan helped me and delivered first class service. Got me up and running, with confidence! Thanks Juan and Wells Fargo. *The service was improved* read more

Wells Fargo Bank - Banks & Credit Unions Near Me - Paso Robles, California

Great and friendly staff. Shawn Arner is the BEST!!! Everyone is helpful. Automated systems help with simple transactions. read more

No stars if I could. Rude, incompetent tellers. Forget getting any help from any bankers. They take forever. This bank does not prioritize customer service or value your time read more

I am retired from Banking and former federal savings and loan team. This by far is the worst branch bank team I have encountered. They seem like trainees with a manager the same. Always long lines and mostly two tellers . I am fed up with their indifference and will be changing banks soon. read more

ATMs have been down for so long. They never answer the phones. The one time I actually needed to get ahold of them they ignored my call all day. I'm losing, or have lost, all faith in this bank. read more

The customer service is very poor. Employees do not know basic accounting principles. They tied up my money for weeks unnecessarily. They don't know how to research or fix transactions. I even escalated to branch manager who was very unhelpful. I had to engage Bank of America fraud department to get my money back from them on a check that they should have reversed. read more

Juan took amazing care of us setting up our business account! He was personable and knowledgeable! Recommend him to anyone! This 5 star review is for his help mainly! Although I will say the rest of the staff was friendly and prompt as well. I've only had good experiences at this branch! read more

Came in at 2 this afternoon, and there was only 1 person at the counter. Waiting in line 30 minutes is a bit much.

I'm here at the moment, There are 9 people in line and one person working, for the last 3 years it has completely have had the worst service. I'm only here to cash a check and it will be closed to a twenty min wait. To say the least I'm not a happy customer. read more

All of there services are good but have a very bad experience with a home loan. I just use the for checking and savings accounts.

The banker did my wire yesterday but she put bank's name in the receiver's name. So the wire is refused. The money is back to my account, the bank charged me $30. I asked Wells Fargo Paso Robles manager for refunding the expense, and they only refund $7.5. They said because I signed the confirm and they can only refund partial to me. It's unfair. I'm customer and I provide the paper wire instructions. The banker made mistake and I have to pay the fees ? So if I have responsibilities to check your banker's job, will you share your salary to me also ? Not good service . I don't recommend! read more

Wells Fargo Bank - The banker put receiver's bank instead of receiver's name here. The wire was refused. - Banks & Credit Unions Near Me - Paso Robles, California

What is it with their outside? ATMs are always out of service. Even out of four ATMs. Only one inside works. What a joke.

My father had an account with this bank. When he passed away I went in, received the utmost sympathy and was helped by the nicest lady. I was asked about some of his final tranactions, which I verified. I was told what was in his account and left with a check. The process was not quick, but it was helpful and pleasant and everyone there was EXTREMELY helpful. I appreciate the help and the compassion. read more

If I could give zero stars then that would be their rating! Completely worthless. As posted yesterday, their ATMs have been down for over a week! You can't get anyone to answer the phone, you can't get anyone to return your call. I removed my high 6-figure cash balance with them today!! read more

I've reached the end of my rope here. I absolutely HATE going into any branch office of Wells Fargo - I've come to avoid it at all costs. I've personally never had a problem of any kind with my account and the actual service. What I dislike with a passion is the fact that I am consistently molested the moment I enter the bank - even if all I want to do is get in line. I can figure that out, thank you. And then...yet another way overly helpful person quizzes me while I'm in my appropriate line. Leave me alone, please. Be professional, don't ignore me while in branch, if I have a question, be available but let me do my thing. Pulease. Argh. I know this is coming from corporate. I hate it for the employees that they are being forced to do this. It doesn't feel at all genuine (not their fault). Just common courtesy and professionalism is all I need and ask. read more

The bankers and tellers here are all very friendly. They are able to keep the line moving by having a staff person, lets call him or her a host of sorts. They welcome and suggest other modes of banking should it fit your visit need. Today I was in the middle of a pretty long line and having already taken $300 out of the ATM I was waiting in line as I know I reached my daily withdrawal limit. He said nope the inside ATM's ha e no limits so there I go, and out the door. Appreciated the tip and just always smiling and happy staff here. Well done. read more

I absolutely love this branch! Aubrey, Mary, Cassandra, Amber and Juan you all make banking easy and delightful!

If I could give less than one star, I would. Rude and completely uncooperative. This bank has never been helpful. There is a reason I left them years ago read more

I needed to make a wire transfer and was out of town so when I read the reviews on this branch I was very wary of what I would encounter. The people at this branch, Mark and Christina, were top notch! They took me under their care and walked me through the entire process. They were wonderful and I couldn't be any more pleased. Before you take all the bad reviews to heart, come in and see what wonderful people they really are. I hope more people who have experiences like me will take the time to write a review. read more

I rather like this bank. What this and other banks are realizing is that customer service is key. It the world of competition you have to be polite and helpful or I will go down the road to the next aspiring bank. This bank is alway clean and has good hours. When you walk in you are greeted kindly and directed to get your needs met. Each teller treats you as you a helping pay their wage, which let's face it that's true. I am not excited about the new on-line banking page. It is clumsy and with issues. I don't like it that they do not take my money out immediately when I make an online bill pay. May other bank did this and I rather enjoyed that. The excuse is that they want to keep the money in our account as long as they can so that we earn interest. I think the opposite is true. We also had a bit of trouble completing a process, I'm not going into details because that's too much personal information. I would recommend using this as your bank. It's a solid 3 read more

*UNRELATED TO THIS SPECIFIC BRANCH *There is a new trick in the system. If your asking for an overdraft free reversal They give you some bs offer of 25% and they tell you you have to accept or decline to move forward DECLINE IT it's a freaking trick to not reverse it but if you decline there's a high chance you get the full amount back. I feel so bamboozled but I am thankful I declined that 8 bucks. Absolutely uncool. Other then that I love wells fargo read more

I came in this morning to make change for a $100 bill. They would not take my money since I don't have a bank account there. I do have a credit card through Wells Fargo but that wasn't good enough. I am extremely upset that my money is not good at Wells Fargo. No difference between my money and anyone's else's. Poor poor service wells fargo. Way to treat your customers. Bank of America was happy to make change for me and I don't have an account with them. As a local business in Paso Robles this is a disgrace to your community. You're awesome. read more

The absolute worst bank in all of San Luis Obispo County. Poor management. Closed on random non bank holiday days so you never know when they are actually open until you drive there to see a special note on the door. I despise everything about this bank. Take my advice and go somewhere else. read more

Such horrible customer service for a bank. What is the purpose of a bank? Money. I asked to change $300 in cash ($20s to $100s) and they told me no because I'm not a customer. I use a military bank that doesn't have a branch in the area. The quantity isn't money laundering in nature nor was I was I asking to clean them out of silver dollars or something unusual. I waited my turn in line like everyone else and they made a huge deal out of it like I was asking to commit a crime. read more

They are always busy but they managed to make everyone get in and get out fast and get staffs done. Compare to boa in Paso Robles , this bank is much faster. read more

As a new resident of Paso Robles,my wife and I would like to extend a sincere thank you to Wells Fargo Bank and in particular Mary Giubbini for welcoming us to the bank and helping us get signed up not only for bank services but also community services....she went beyond and above what we expected......a great big shout out to her and a sincere thanks...... read more

Avoid this branch! Just watched an employee drop their mask and cough, barely covering their face. Funny, they have all this stuff posted everywhere but don't follow protocol. Guess its ok that they spread germs. Geeezzz...lazy teller! read more

I've always had excellent service at this location. Staff are always friendly and helpful. I am a regular client here and haven't had a single bad experience. read more

Customer service is terrible!!!! the tellers treat you like your trash and that they don't care about you. The specific lady I was working with treated me like if I was someone she didn't even want to look at. read more

This bank is a joke at best! Always have huge lines and maybe 3 tellers at a time if you're lucky

I have always had excellent service here. Friendly, helpful, efficient employees. I am disabled but they never make me feel incompetent or that I'm too slow. I enjoy this bank. Just wish they had one in Atascadero. read more