I visited Doug after having gone to a few downtown Portsmouth jewelers who either didn't do custom…read morework, or were unable to during the summer months. I found his website online and was happy to go to a local jeweler walking distance from my office. My fiance had bought me a vintage platinum diamond ring that I wanted to make a custom wedding band insert for. I brought Doug a sketch of my ideas and he was happy to do the work. As the process went along I met with him to go over the progress and was able to have a lot of input. The final product was FANTASTIC and was exactly what I had envisioned. We were so thrilled we also had my fiance's wedding band done as well to match mine. He did the work quickly, with very fair prices and was able to meet whenever. He does fabulous platinumsmith work and I would definitely return.

Both locations (Portsmouth NH and Newburyport MA) are small intimate boutiques with just the right…read moreamount of offerings in a variation of gem stones. Each piece is exceptional in both the design, setting, and quality of the gem stone. I don't mind paying a bit more knowing that I am getting the highest quality. Additionally, the majority of the jewelry is made by the owner and/or his son. Finally, everyone is friendly and you feel welcomed as soon as you enter. Love this place!

I made my initial visit to Kaya about a year ago when I passed their Portsmouth store as I had done…read moreat least 1,000 times before. This time, I noticed a sign that indicated they did custom design and repairs--exactly what I needed. That's when I met Belinda and Dina and, because of their friendly, welcoming service, I've been back several times to have various pieces of jewerly repaired and/or redesigned. I've been very happy with the quality of work, turn around time and overall service. The selection of jewelry seems to have something for everyone, regardless of price range. I highly recommend adding Kaya Jewelers to your Portsmouth shopping experience.

Exeter Jewelers has a great selection of so many pretty things! I went in to buy diamond stud…read moreearrings for my daughter as a gift. They had a bevel set pair that sparkled so beautifully that I knew I had to get them. The woman behind the counter was helpful and wrapped everything up in a nice box and bag as well.

I have purchased jewelry from Exeter Jewelers over many years. This is my preferred store even…read moretoday though I no longer live in Exeter. What's important to me is quality of the products, consistently excellent and the skill of the staff. They stand behind their products and attend to any repairs needed. If you like a ring, they will size it at no cost. The pieces I have purchased have stood up for many years For a special event such as a wedding, one wants the best and that is what Exeter Jewelers provides. I encourage anyone to make their special purchases here. Being a small shop, if there are several customers you may have to wait a bit. I read the comments below, but they are not consistent with my experience. The staff is very serious about their work, and focuses completely on the customer in front of them.

My husband and I purchased my engagement ring and our wedding rings here. Also brought family rings…read morehere for cleaning and repair. Stephen and Jill are extremely knowledgeable and wonderful to work with! I recommend Allies Jewelers highly!!

Great jewelry store in downtown Portsmouth. Fun shop with nice employees and good selection. Nice…read moreold shop. Cool interior. Didn't buy anything, but fun to look. Great selection .

We were delighted to meet Jonathan aka Jon shortly after he bought Roy's Goldsmith. We had repairs…read moredone & bought a couple of small. pieces, then moved away. When my sister said she wanted a customized gold cuff bracelet I highly recommended Jon. She told him exactly what she wanted and he created the design exactly how she envisioned. This gold bracelet is a legacy piece, simply stunning, comfortable and bright

My husband and I went here to get my engagement ring and our wedding bands made. The shop owner,…read moreJon, was so kind, personable, and eager to create rings we would love. We told him what we were looking to do, he provided a quote, we paid a deposit, and he got started. When the rings were ready, he notified us and we went in to pay the remainder of the balance and pick up the rings. When we arrived, we were blown away with how stunning they came out! His talent shows in his work and his passion for this line of work shows in his interactions with customers. We've also purchased other jewelry from this shop, as he has many gorgeous pieces to choose from. We are so thankful Jon created such beautiful rings for such special and memorable moments in our lives.

My husband and I decided to stop in and see what it would cost to get my wedding band sized up…read more I handed my ring over, they took a look and gave me a quote. They mentioned getting my ring rhodium plated to brighten up the white gold, and I agreed. The quote I received was $339. I thought that was a little high but do-able. They said they'd have the jeweler take a look and call me if it would be over the quote they gave me. Four days later I get a call telling me the head of my ring needed to be replaced, the prongs were worn. They said I needed the ring re-tipped, and I needed a new shank (which I knew would be necessary since I needed the ring sized up) but also that my enhancer was worn out and the setting for my 24 smalls diamond was worn. All of that along with the rhodium plating would be $1,325 (to do all of that work with just one shank) or $1,675 (with all of that but replacing with three shanks). That is more than quadruple my initial quote. I was expecting maybe $100 to $200 at the very most over quote. Not $1,000 to $1,300, over. It's pretty obvious they didn't want to do the work on my ring and way overpriced it so I'd go to someone else. Apparently my ring wasn't important or expensive enough for them to work on. Why not just tell me you didn't want to work on it? I went to another jeweler in Portsmouth with amazing reviews and was appalled to hear I didn't need most of that work done. I will eventually need to, but it wasn't something that needed to be done right away. This new jeweler said they would give me a call if my ring would cost more than $100-$200. Now THAT is a reasonable price to pay for the work I wanted done. I have had my wedding ring for 18 years and adore it. It means the world to me, and I find my ring worthy of repair. Summerwind apparently thought otherwise. I do not recommend them. They are way overpriced and if they're overpricing things because they don't feel like doing the work, how would the customer even know that? I'm so disappointed in my experience here and will obviously never go back.

My love and I stopped in to look at wedding bands- Nice selection for a small jewelry store - many…read moreartistic and unique pieces...which is what I selected for my ring. Lauren was genuine and down to earth and it really was a pleasure working with her. We can't wait to go back to pickup our wedding bands when they're in! Wonderful experience!

Had a great experience at Springer's - wandered in to look at/try on some Tudor & Rolex watches…read more Sascha and Mikki were extremely helpful and took some time to chat with me. I was initially looking for a replacement strap for a Tudor watch I own (a Black Bay Bronze Blue Bucherer) and then spent some time sampling a number of both Tudor and Rolex watches they had on display. My wife and I were invited to a special member's only sale in progress in the top floor of the building and found a beautiful necklace for her to bring home. Prices were very much in line with what I expected and the customer service was top-notch - we'll be back!!

I had a wonderful experience with Springer's. I ordered a piece online without seeing it in person,…read moreand when a small inventory mix-up came up (the piece was out of stock), Hannah took care of it and found the piece for me. The bracelet arrived beautifully packaged and in perfect condition. Great service. Thank you, Hannah!

The owner Eliza is amazing with her creativity and knowledge of jewelry. She only uses ethnically…read moresourced metals and gemstones. I love to support local businesses!! Great gifts and knowing that it's helping out other local owned businesses is important to me .