Dr. Andrea Yeung is an Excellent ear, nose, and throat (ENT) doctor. I was in dire need of a…read moreskilled ENT specialist. I had been suffering from a fungal infection in my left ear for six months, and my previous ENT had dropped the ball. Dr. Yeung quickly cleaned out the fungal infection, sent it for biopsy, and saw me four times every three days. Each time, she meticulously 'vacuumed' my ear. It was painful. Dr. Yeung was super efficient, gentle/caring, and she got great results. As well, her treatments helped close the hole in my middle ear. She also has great staff. I feel lucky to have connected with Dr. Yeung.

So it's been 5 years since I did my surgery, and unfortunately I have reoccurring sinus infections…read moreso I'm back here updating my review. When I went to Dr. Yeung's office recently, I was told I need another surgery! Apparently, they didn't take out a bone in my nose that was blocking my sinus from getting out, and that is causing me having repetitive sinus infections over the years to the point that I'm on anti-biotics every 3 months. They never told me before/after my first surgery that was an issue, or else I would have told them to go all in and remove that bone and do a complete surgery/clean up. This is super frustrating to me, and hence the 1 star.

Dr. Hribar's is one of the best doctors I've been to. She was the 5th doctor I saw for an eye…read moreissue that I suspected might be related to the sinuses. She asked lots of questions and really took the time to understand my issue. She was also the only doctor to order an MRI for me, which after almost two years of searching for an answer, was finally revealed, thanks to her.

Wonder Dr very informative. Explains everything of what's wrong with you. I would definitely…read morerecommend her

Dr. Ho is very knowledgeable in his area of expertise: ears nose and throat. He would clearly…read moredescribe possible causes and the best and worst outcome before he administers any prescriptions. The office is clean yet very basic. The staff works very hard to organize appointments and speaks Cantonese and English. It's nice to go to someone who would calmly listen to your questions and give clear diagnosis of a patient's conditions. Thank you, Dr. Ho!

My daughter's ear had been bothering her for days. We took her in to see Dr. Ho. At first she was…read morenervous. But Dr. Ho was so gentle with her that she remained calm throughout the whole procedure. Thanks Dr. Ho for being so attentive.

Fast, friendly, and just so good. The whole staff is great! My first visit was for an ear…read moreinfection and that got taken care of quickly. Now i just go back for regular ear cleanings. Today my appointment was at 10:30AM. I got there at 10:25, went straight back, and was walking out at 10:30. Just perfect!

One of the best, Dr and Bay Area. He's extremely knowledgeable and down to earth.. I highly…read morerecommend Dr. Rastani

Although the condition I was in for was not fun I had a really fantastic experience from start to…read morefinish. One of the biggest things for me was the communication--he's super easy to talk to, actually listens to your concerns, and explains everything in a way that makes sense. I never felt rushed or like my input didn't matter. The procedure went well and recovery was exactly as he communicated. Overall the results have been great and the recovery was way smoother than I expected. The whole office vibe is professional but also very friendly and welcoming. If you need an ENT who is both highly skilled and just a genuinely nice person, Dr. Kangelaris is definitely the one to see! Highly recommend.

Here's the updated review with your additional paragraph on imperfections:…read more Dr. Gerald Kangelaris and the team at San Francisco Otolaryngology are fantastic. The practice is staffed by incredibly caring doctors and run by an unbelievably warm and efficient staff. I especially want to give a shout-out to Sylvia at the Union Square office, who was not only very warm and compassionate as I felt nervous about my CT scan but also went above and beyond to get me a cup of hot water for my tea. That gesture was so thoughtful and reminded me of flight attendants who have very serious safety jobs but are also warm and attentive. At the other office, I really appreciated Jackie, who was very helpful with scheduling. Carol, who did the CT scan of my sinuses, was unbelievably compassionate and managed to calm me down without even realizing it just by her presence. One of the highlights of this practice is the exceptional approach to informed consent. The informed consent for the CT scan was the best I've seen, comparing the radiation exposure from the scan to the amount one gets in everyday life. This visual and relatable comparison is fantastic. As a law professor specializing in the ethics of informed consent and decision-making, I found this example to be excellent--on par with the LASIK procedure and research studies I've seen at UCSF, where the attention to informed consent is exceptional. There were a few imperfections in the medical care that I want to highlight. Communication with the doctor is through a medical assistant rather than directly, which isn't ideal. Additionally, I noticed some inconsistencies in advice, such as whether to start antibiotics right away or delay for a month until my next appointment. Another imperfection, which seems somewhat typical of practices not affiliated with academic hospitals, was a slight unfamiliarity with some research questions. For example, I had asked whether sinusitis is associated with other risks, such as cardiac risk or systemic inflammation. The doctor confidently said there hadn't been any studies on the topic, but I later found out that studies have been conducted. To be fair, I can't speak to the quality of those studies since I'm just a law school professor who studies studies, not a doctor or medical school professor! Despite these imperfections, I really appreciated that Dr. Kangelaris didn't push surgery, even though that's obviously a profitable option. Instead, he took a thoughtful, non-surgical approach by first suggesting a CT scan to assess the situation and then doing a culture to identify the best antibiotics, even mentioning that a longer course of antibiotics might be necessary. The office itself is beautiful, clean, and conveniently located, though parking at both locations is on the expensive side. Overall, this is an excellent practice with warm, attentive staff and a thoughtful, patient-centered approach to care. Highly recommend!

Absolutely unacceptable experience -- I would never recommend this practice…read more On Monday, June 2, we brought our newborn to SF Ear Nose & Throat Medical Group for a tongue tie procedure. We were told by the doctor that if we had any concerns post-procedure, he could see us right away for a follow-up. By Friday, June 6, our lactation consultant expressed serious doubts about the effectiveness of the procedure and urged us to follow up with the doctor immediately. We called the office expecting some level of urgency and basic follow-through. Instead, we were told the earliest available appointment would be August 6 -- two full months later. This was completely contrary to what the doctor had promised. When we pushed for an earlier date, we were met with cold indifference and told it was "impossible." Unable to wait, went to a different ENT specialist who performed a laser procedure. That doctor was shocked that the original clinic refused to see us for a simple follow-up consultation just days after the procedure. The lack of professionalism and basic responsiveness at SF Ear Nose & Throat Medical Group was disappointing. We deeply regret choosing this practice and would strongly caution other parents to look elsewhere.

Dr. Man Kit Leung is awesome and professional , my in law with oral cancer back in 2019 and he did…read morean excellent work from diagnosis, surgery pre authorization, procedures explanation, etc. He had provided ultimate support to my in law during that hardship period. His staffs are nice and patience. They usually repleid to us on timely and try to answer all questions we have. I will definitely recommend Dr. Leung to all people who are suffering illness issue.

I have had the pleasure of being able to be seen by this otolaryngologist | surgeon for 28 years…read moreout of the 32 of his practice in SF; and cannot recommend anyone more conscientious and through with their care. This is one of the Bay Area's best and brightest in the field!

My experience with Dr. Sloan has been extremely positive. Prior to and after my surgery, he…read moredemonstrated exceptional bedside manner, thoroughly explaining my condition, how it would be treated, and what I would need to do to make a smooth recovery. Even on weekends, he was available for when I had questions or concerns about my recovery. I could not ask for a better ENT doctor. Additionally, his assistant, Caroline, is on top of it. Scheduling and tests have all gone smoothly. I am impressed with her multi-tasking abilities.

I had voice feminization surgery (modified Wendler glottoplasty) with Dr. Yung on February 26th,…read more2025. My entire experience was stellar, from start to finish. I've dealt with surgeon offices before and can say that Dr. Yung's office was the best of the bunch as far as responsiveness and patience I had so many questions and I concerns about the process but the office staff answered all of them, carefully reading my emails and answering everything in an exceptionally timely matter. Dr. Yung herself had very good bedside manner. She listened to me, answered questions and, when I was about to go under for the surgery, she comforted me by telling me that I was safe. Further, when I was at my first follow-up, I cried from relief that everything was healing well and they turned off the lights and gave me a weighted blanket to help me calm down. The results are amazing. There's still a lot of work to be done but it's all on my side as far as being confident in using the voice that the surgery has made available to me. I've shared my results with other people who have given rave reviews and several of them are planning to consult with Dr. Yung as well. I will always recommend Dr. Yung and her staff.

Dr. Yung was absolutely professional and helped me reach the exact goals I was hoping for. She has…read moreamazing bedside manners--kind, patient, and attentive--and her entire team was very communicative throughout the process. They reassured me at every stage of my recovery, which gave me so much peace of mind. The price point is excellent, and what stood out most was how focused they are on patient safety and delivering outstanding clinical outcomes. I truly felt cared for from start to finish. My results came out exactly as I envisioned, and I couldn't be happier. I highly recommend Dr. Yung to anyone looking for a skilled, compassionate, and trustworthy provider.

Dr. Hartman and his staff are excellent. The staff actually answers the phone without having to…read morepush 83 buttons! Dr. Hartman is caring, professional and and a superb communicator. He fits the expression " none better" perfectly.

Amazing in his care and diagnosis! He is a healer.he took me on short notice and did a pain free…read moreprocedure!

I caught a virus in January and blew my nose so much that I felt my head was very stuffed. Saw my…read moreprimary doctor and with my work schedule saw him a month later. I was having trouble hearing and was ready to own up to getting a hearing aid. He cleaned both ears and was able to hear and it sounded like people were shouting!!! I did do the hearing test and I hate to admit it, as I am getting older, I will need to look at options. Great news , no hearing aid yet but was able to have a baseline. Great care and explanation from the doctor and technician who did my hearing test.

I would not go there if your loved ones have dementia or alzheimers. He does not have the…read moreknowledge nor sympathy to care for someone with this illness.