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    Katherine C. Yung, M.D

    4.7 (53 reviews)
    Closed • 8:00 am - 5:00 pm
    Updated over 3 months ago

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    Kind, compassionate, never makes you feel rushed. Listens to your concerns. Highly recommend.

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    Page 1 of 2

    Ask the Community - Katherine C. Yung, M.D

    Review Highlights - Katherine C. Yung, M.D

    “Yung and Kristen (and their staff) are some of the most caring medical professionals I have ever encountered.”

    Mentioned in 12 reviews

    Read more highlights

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    Gerald T Kangelaris, MD - Informed consent poster

    Gerald T Kangelaris, MD

    4.8(81 reviews)
    1.3 mi•Union Square

    Although the condition I was in for was not fun I had a really fantastic experience from start to…read morefinish. One of the biggest things for me was the communication--he's super easy to talk to, actually listens to your concerns, and explains everything in a way that makes sense. I never felt rushed or like my input didn't matter. The procedure went well and recovery was exactly as he communicated. Overall the results have been great and the recovery was way smoother than I expected. The whole office vibe is professional but also very friendly and welcoming. If you need an ENT who is both highly skilled and just a genuinely nice person, Dr. Kangelaris is definitely the one to see! Highly recommend.

    Here's the updated review with your additional paragraph on imperfections:…read more Dr. Gerald Kangelaris and the team at San Francisco Otolaryngology are fantastic. The practice is staffed by incredibly caring doctors and run by an unbelievably warm and efficient staff. I especially want to give a shout-out to Sylvia at the Union Square office, who was not only very warm and compassionate as I felt nervous about my CT scan but also went above and beyond to get me a cup of hot water for my tea. That gesture was so thoughtful and reminded me of flight attendants who have very serious safety jobs but are also warm and attentive. At the other office, I really appreciated Jackie, who was very helpful with scheduling. Carol, who did the CT scan of my sinuses, was unbelievably compassionate and managed to calm me down without even realizing it just by her presence. One of the highlights of this practice is the exceptional approach to informed consent. The informed consent for the CT scan was the best I've seen, comparing the radiation exposure from the scan to the amount one gets in everyday life. This visual and relatable comparison is fantastic. As a law professor specializing in the ethics of informed consent and decision-making, I found this example to be excellent--on par with the LASIK procedure and research studies I've seen at UCSF, where the attention to informed consent is exceptional. There were a few imperfections in the medical care that I want to highlight. Communication with the doctor is through a medical assistant rather than directly, which isn't ideal. Additionally, I noticed some inconsistencies in advice, such as whether to start antibiotics right away or delay for a month until my next appointment. Another imperfection, which seems somewhat typical of practices not affiliated with academic hospitals, was a slight unfamiliarity with some research questions. For example, I had asked whether sinusitis is associated with other risks, such as cardiac risk or systemic inflammation. The doctor confidently said there hadn't been any studies on the topic, but I later found out that studies have been conducted. To be fair, I can't speak to the quality of those studies since I'm just a law school professor who studies studies, not a doctor or medical school professor! Despite these imperfections, I really appreciated that Dr. Kangelaris didn't push surgery, even though that's obviously a profitable option. Instead, he took a thoughtful, non-surgical approach by first suggesting a CT scan to assess the situation and then doing a culture to identify the best antibiotics, even mentioning that a longer course of antibiotics might be necessary. The office itself is beautiful, clean, and conveniently located, though parking at both locations is on the expensive side. Overall, this is an excellent practice with warm, attentive staff and a thoughtful, patient-centered approach to care. Highly recommend!

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    San Francisco Ear Nose & Throat Medical Group - We are vaccinated, and a Covid cautious office, so our patients can feel safe and secure!

    San Francisco Ear Nose & Throat Medical Group

    4.0(82 reviews)
    1.5 mi•Presidio Heights

    Every experience I've had here has been amazing! Dr. Erickson is the best and so good at helping…read moreyou understand what is going on and why they are choosing the treatments they choose! Always quick and easy check in experience!10/10 experience every time, cant recommend enough!!

    Terrible experience. My 2 week old daughter was seen by Dr. Grace Wu for a tongue tie release. She…read moredid the procedure and then I returned two weeks later for a follow up to ensure everything looked good. When we met with Dr. Wu, she looked at my baby's tongue and couldn't seem to really figure out at first if it had fully released, then determined that it was still a tied and she hadn't gotten it all the first time. This was after she mistook my daughter's upper lip blister for her tongue while examining her (...) She offered to cut the tie again "for no additional charge" but at this point I had completely lost confidence in her and would never let this person snip my baby again. In both appointments I have to say Dr. Wu did not inspire my confidence. She doesn't seem experienced in tongue tie releases for small infants. Now I'll have to go to a pediatric dentist to get a second opinion, after having traumatized my 1 month old and spent $500 that I'll never see again. My advice: go to a different clinic for anything related to pediatric ENT needs.

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    San Francisco Ear Nose & Throat Medical Group
    San Francisco Ear Nose & Throat Medical Group - "Visit instructions" with no mention of procedures, late fees, or parking.

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    "Visit instructions" with no mention of procedures, late fees, or parking.

    San Francisco Otolaryngology

    San Francisco Otolaryngology

    2.4(28 reviews)
    0.1 mi•Pacific Heights

    Don't waste your time, this practice is terribly unorganized and unprofessional…read more I submitted a request for an appointment online and received a call from the front desk to schedule an appointment. I stated in my request and on the phone that I wanted to book for the Union Square location. The person on the phone was helpful and suggested Dr. Virginia Smith-Bronstein, we moved forward with booking the appointment and I received the confirmation for the 450 Sutter location. So far so good. Leading up to the appointment, I don't receive any type of appointment reminder other than a request to submit info via MyChart. I didn't think much of this at the time and submit the info. Day of the appointment, I arrive early and check in. As I'm waiting in the reception area, Silvia from the front desk comes over to me and says, "Oh did you get our message? Dr. Smith-Bronstein is in the San Rafael office." Um no, I was not contacted about this. I show her the confirmation that I booked for the Union Square location. Silvia asks me to confirm my phone number (which was correct), they had never attempted to contact me. I'm then informed that Dr. Smith-Bronstein is only in the SF Office every other Friday. I was immediately charged for the visit upon checking in. I ask to please be refunded. Silvia asks if I would like to reschedule, I decline. I ask again that I will be refunded for this appointment and Silvia says yes it's done. While I'm in the building lobby I receive a voicemail from Silvia asking if I would like to be refunded or apply it to my next visit. I had just told you less than 5 minutes before in-person that I wanted to be refunded and you had told me it was done! Then I had to waste more time out of my day emailing and calling them several times to get the charge refunded. Billing department tells me they can't find the charge and asks if I can send them the receipt (their own receipt) along with screenshot of my bank statement. Instead of calling me back, they call my emergency contact on file to discuss the billing issue. I understand that mistakes happen, but they weren't apologetic and didn't take any accountability for the mistake. As a new patient, how am I supposed to know which location the doctor is in on which days?Their lack of oversight and competency is why I will NOT be rescheduling with them. Complete waste of time and incredibly frustrating as I took time off work to attend this appointment. I wish I had listened to all of the other negative reviews for this office. Steer clear of this practice.

    If you like having your messages to your doctor ignored for two weeks, this is the place for you…read more Came in to be seen by Dr. Baron for a nasal issue. After starting the appointment more than 30 mins late, he told me to call back in if the issue hadn't improved via OTC remedies and he'd prescribe something. Two weeks later, no improvement. I called and left a MyChart message - crickets. I called a week later - nothing. After two weeks, I finally just sit on a call waiting for a human to answer (which never happens promptly) and spend about 20 mins on the phone just to talk to a medical assistant who still can't solve my issue. I've never had worse patient care at a doctor's office. Avoid at all costs.

    Katherine C. Yung, M.D - earnosethroat - Updated September 2026

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