I have had the pleasure of being able to be seen by this otolaryngologist | surgeon for 28 years out of the 32 of his practice in SF; and cannot recommend anyone more conscientious and through with their care. This is one of the Bay Area's best and brightest in the field! read more

My experience with Dr. Sloan has been extremely positive. Prior to and after my surgery, he demonstrated exceptional bedside manner, thoroughly explaining my condition, how it would be treated, and what I would need to do to make a smooth recovery. Even on weekends, he was available for when I had questions or concerns about my recovery. I could not ask for a better ENT doctor. Additionally, his assistant, Caroline, is on top of it. Scheduling and tests have all gone smoothly. I am impressed with her multi-tasking abilities. read more

Overpriced visit. I waited almost 1 hour over my appointment before he could see me. Takes 2 minutes to diagnoses and was charged @$350. At least clean my ears to make it worth the cost. This is my second time seeing him and it will be the last. read more

Terrible experience here. This office attempted to charge me for a visit that never happened. Another time I stepped out of work for an appointment and ultimately left after the doctor failed to appear for a full hour. Turns out he was on his computer doing personal errands the entire time and decided this was more important than seeing patients. His staff apologized but he notably did not apologize and didn't care. I did a hearing test here and they wrote down the results on scratch paper. I later asked for a copy of those results and they of course couldn't provide them. This practice also rarely if ever answers the phones. Totally unprofessional all around. read more

Fantastic, patient and to the point! Tough to find such care these days. Dr. Sloan helped my mom get her severe ear pain addressed and went the extra mile to make sure he fixed it right even though we ran past our slot and over other appointment slots he had. Never did he rush the sequence or care needed and gave enough break time for recovery in between procedure. Thank you for seeing us same day as our initial call! read more

Steven H Sloan, MD - Ear Nose & Throat Near Me - San Francisco, California

Incredible doctor. Very knowledgeable and just a great person. One of the few doctors that has followed up and made sure that I am feeling ok after the appointment. Highly recommended. read more

I can truly see why Dr. Sloan has a plethora of positive raving reviews on yelp and zocdoc. I have been having on and off issues with my ears plugging up and staying plugged for over a month with ringing and other aches and pains. I called a number of clinics in addition to Dr. Sloan's looking for an appointment immediately because of how unbearable the pain was. They were able to get me an appointment within a few hours and through the most gracious and top tier care, I felt immediate relief. Thanks so much Dr. Sloan for all the help and extra, extra grateful that the charge was substantially lower than all the other places I called. I am definitely going to come back to him whenever I have issues. My hearing is so crispy and clear now thanks to him. read more

Dr Sloan is a great physician. Dr Sloan is competent and caring. I have gone to Dr Sloan for a variety of issues from swollen glands to vertigo. Dr Sloan has expertly treated all my issues. I encourage my friends and family to see Dr Sloan when they require an ENT. read more

The dirtiest examination room I've ever seen. Used instruments just laying out. The staff is rude on top of a bad experience. Look elsewhere. read more

Dr. Sloan is a friendly man and I have no doubt a good ENT - he helped me quickly solve an ear problem and I was grateful for that. My issue is not with his competency but with his paternalistic style. If you are a female patient, I suggest going elsewhere. He treated me like a hysterical woman when I simply asked a few questions about a procedure he was doing...a procedure he started doing without my consent and without explaining anything beforehand. Here's what happened - during a routine visit I mentioned I was having some post nasal drip - Dr. Sloan said that one way to find out what was going on was to put a camera down my throat. He did not ask if I wanted to do that, he did not suggest he was going to do it today...but next thing I know he was sticking a QTip full of lidocaine down my nostrils. He did not tell me what he was doing or why - he did not ask if I wanted it done - he just proceeded as if we had discussed it. When I tensed up he seemed totally bewildered as to why I was uncomfortable and asked me to loosen up and I started to ask what he was doing (the lidocaine tasted horrible, and again, I had no idea what it was because he didn't say anything about it). He got short tempered with me and said "we're not going to do this today" - it was as if he was annoyed or angry with me for getting in the way of his procedure....a procedure again that he had not discussed with me, that I had not consented to, and that I still had no information about. I told him that if he had simply talked with me about this before proceeding with the lidocaine I probably would have been ok with it. He was short and defensive with me and seemed to completely miss the point (he kept saying that the lidocaine wasn't harmful - I was not concerned about any harm being done, I simply wanted information). When I started to ask more about the camera procedure and asked if it was going to cost a lot (the last time he did something to my ear it cost me $400 - I just wanted to be prepared) he seemed extra huffy and again said "We are not doing this." I asked how long it would take for the lidocaine to wear off - again, I wasn't worried, just looking for info - and he seemed very annoyed at that as if I was freaking out about the lidocaine. Then he summarily dismissed me the way someone does when they politely tell you they never want to see you again. This is not a terribly uncommon style amongst older male doctors - they see their job as being the authority and the patient's job is to just let them do what they want to do. As soon as you disrupt that balance by asking questions or showing any sign that you might want some information up front about what they are doing to your body, they act as if you are hysterical, over-emotional, and a terrible patient for not trusting their expertise. At the end of the day, it's a shitty way to treat people and life is too short and too full of other ENTs to put up with it. Ladies, find someone else. read more

Dr. Sloan was excellent, I've been having a notable issue with blocked ears due to earwax and having tried other providers I haven't had much success in getting it removed (in fact it had got worse.) Dr. Sloan was professional and effective at clearing the issue whilst also being careful in making sure that it was done in a safe manner. I was grateful for the time and effort he put into making sure I got the best quality care, and that the removal was done thoroughly and safely. Great bedside manner, and attention to detail. Could not recommend enough. read more

Bad experience. Steven was very unprofessional. The clinic was also messy and filthy.

I'm really glad to find a knowledgeable doctor who really cares about their patients well being...

Dr. Sloan was a pleasure to work with, and gave me exactly the result I was hoping for! He performed a procedure to straighten my deviated septum and fixed another problem I didn't even know I had. 10/10 would recommend again. read more

Doctor Sloan is absolutely amazing. I cannot say enough good things about him and his practice. For about 6 months, I have been having horrible cases of recurring tonsillitis and strep throat. I had some bad episodes while I was at school in Southern California this past March - June and then they subsided over summer. I got another case of tonsillitis in early August and decided I needed to get my tonsils removed immediately before moving to New York in early September. I messaged Doctor Sloan early one morning while I was extremely sick from my tonsillitis infection and asked if I could come into the office that day so he could look at my tonsils and prescribe me antibiotics. He squeezed me into his busy schedule, looked at my tonsils, got me antibiotics, and booked a tonsillectomy surgery for me all the same day. He was very understanding and patient. The tonsillectomy surgery was 2 weeks after my initial visit with him. Everything went great. He was a fantastic surgeon and calmed my nerves ahead of time. He went out to the waiting room and also met with my parents after the surgery to chat with them about aftercare. He texted and called my parents and I once every 2-3 days while I was recovering from the surgery. Any questions we had, he was there to answer. I am now 2 weeks post tonsillectomy and I feel fantastic and am recovering very well. I highly recommend Doctor Sloan as an ENT and for tonsillectomy surgery. read more

Dr. Sloan is the doctor of the year for our family. He took care of my son early in April when all offices were closed and in lock down. He made a house call and another follow up visit. Professional, knowledgeable, kind and very caring. He also removed a cyst from under my tongue in his office this afternoon. He was extremely gentle, efficient and caring. Should you need an ENT, I can't think of anyone better. read more

In late 2014. I had a severe Vertigo episode and went to St. Mary's Emergency Room. I was treated and told to see my doctor the next day. Dr. Steven Sloan made an same day appointment the next day. As I was scared and worried, he put me at ease right away by explaining the Vertigo condition. He explain possibilities for the episode, gave me medications and suggest other changes in my diet that could have contributed to this event. He also sent for a Hearing test, had me back a week later for more discussion and treatment. Fast Forward: Last night, Dec 26, 2020, Dr. Sloane called to say that he got my message and was forwarding my files to my new doctor (I moved to San Diego County since 2015). The phone call I receive is a testament to what great care I received then and now from Dr. Sloan in 2014. He called last night to let me know he forwarded my file, to ask how I was doing and to wishing me well. I highly recommend Dr. Sloan for any Ear Nose Throat condition or question about any of these situations. Dr. Sloan is a concerned doctor. He listens, asks questions and responds in a way that lets you know you will bet better soon. Happy New Year Diane Rivera read more

Dr Sloan is an exceptional Doctor. In 30 years living in the Bay Area and having had many interactions with healthcare professionals I have to say, that Dr Sloan took me back to my childhood memories on what a Doctor should be. A bastion of safety and trust. Someone you can put your life in their hands. That's my impression of Dr Steven Sloan. He is not only an excellent professional but also incredibly generous, warm and authentic. You'd be very fortunate if like me you had a condition that needed proper medical expertise. read more

Dr. Sloan has the quality I appreciated the most in a physician and surgeon: He cares. This quality is becoming increasingly rare to find these days. He may not have the flashy office, or the most modern equipment but he knows his patients by name and his goal is to make them better. Thanks, Dr. Sloan, for taking good care of your patients despite their circumstances! read more

This is my first Yelp review for an MD. I was so impressed with the care and accessibility before and after my daughter's tonsillectomy. She had chronic strep throat and was miserable and alway anxious that she would soon be struck with strep again. So thankful she found Dr. Sloan. He explained the procedure and and answered all her questions and was patient and never short with her. And while she was home recovering, he checked in on her and would even answer all my texts in a timely manner. Thank you so much Dr. Sloan for the fantastic care you gave to Victoria. read more

Highly recommend! Very kind to me after I had an accident (faceplant), especially in consideration that the original straightforward issue suddenly became much more complicated involving an autoimmune response to the injury; the symptoms were perplexing and scary. Dr. Sloan was so kind and patient with me. Provided a great referral to manage the care of other issues related to my accident. His wife managing the front desk was very efficient, friendly and compassionate. I would not hesitate to reccomend Dr. Sloan. read more

I have always received the best care from Dr Sloan. He is amazingly thorough and the treatment he prescribes solves the problem. He really cares about his patients both medically and personally. Thank you Dr Sloan. read more

Steven H Sloan, MD - Ear Nose & Throat Near Me - San Francisco, California

My mother, wife, son, daughter and I are all long time patients of Dr Sloan. We always are able to see him when needed without delay. He is a knowledgeable, caring, and relied upon health care provider. My families 20 year experience with Dr Sloan is nothing like the one star reviews I have seen. He recently treated my daughter for persistent tonsilitis and ended up removing them. He was visiting with her before and after the surgery to make sure she was comfortable, and had all her questions answered. We also received a call every day for a week checking in to make sure she was ok. I could not ask for a better more dedicated physician. Thank you Dr Sloan. Be well, Howard E. read more

Dr. Sloan is incredibly knowledgeable and personable--he instilled a ton of confidence in my appointments with him and the treatment he gave was highly effective. Instead of having to come in for unnecessary followups, I was able to text him how things were going and get asynchronous guidance inbetween visits. I would 100% recommend him. read more

Thank you Dr. Sloan! He helped my mother with her ear problem and we appreciate it very much. read more

I was on vacation when I got sick. I was sleepless for 2 nights and I was in a lot of pain. I searched for ENT doctors in the SFO Bay Area and found Dr. Sloan. He accommodated me the same day. He was very kind, with an excellent bedside manner. He diagnosed me with Otitis Media in both my ears and prescribed me some strong medication for the infection. On follow up, he opened the clinic only for me on MLK day to perform a small procedure so I could fly back to NY. He also gave me his personal phone number and followed up after my flight. Thanks to him I made it to my interview the next day. He went above and beyond to help me out. He was also kind enough to provide me a letter for travel insurance. I highly recommend him for any ENT problems. read more

My experience with Dr. Sloan was amazing. I had been dealing with what I thought was an ear infection over Christmas. I was in between insurance carriers and stressing big time about seeing a doctor without any coverage. I ended up going to urgent care after dealing with it for a week because the pain got to be unbearable and they referred me to Dr. Sloan. I called the next morning (New Years Eve) and we talked out some options and I decided to wait a day or two until coverage kicked in. After hanging up, I changed my mind, but couldn't get ahold of them on the phone again. So, I took a chance to show up in person. They were pretty busy and I bombarded them but I was able to see Dr. Sloan within 10 minutes or so. He is accessible and affordable and willing to work with his patients to provide quality care. He even called a week later to check in and make sure everything was going okay. My ear feels so much better and I am so grateful I was able to receive care from Dr. Sloan. read more

Dr. Sloan: Caring, Experienced, Compassionate In September of 2021, I woke up one morning and experienced a hearing impairment. I could hear conversation, however, there was no quality of sound that I was used too. I turned on my stereo to listen to music and the sound was flat, like listening to an old transistor radio. The lows were distorted, no midrange or highs. It was very scary. I never experienced this before. I called Dr. Sloan and he asked me if I was in pain, I wasn't, and he ruled out an ear infection. I was scheduled to be seen the next day and was given a hearting test and Dr. Sloan examined my ears. He stated that 'for my age, my hearing was normal and there was nothing wrong with my ears. My anxiety level was greatly reduced. He suggested that whatever I was experiencing, was temporary. After 3 weeks, my hearing came back the way it was previously. Dr. Sloan gave me hope. Thank you Dr. Sloan, much appreciated. Bill, Sunset district read more

I was referred to Dr. Sloan and was excited to finally see a specialist for some jaw issues that were causing me intense pain. I arrived early and was told to wait. Someone else came after me with a later appointment time, and for some reason she was seen before me. I ended up waiting over an hour for him to visit me for basically thirty seconds at a time, always running out to check on other patients. In the end, it was a great waste of time because he didn't help me at all. He just gave me a bunch of pamphlets and sent me on my way. Before I left I paid what they told me was my co-pay ($10) but a few weeks later I got a bill for $260. My insurance company/school nurse/someone else thankfully settled this for me, but it took them months and I received several "past due" notices from the office. Dr. Sloan was not warm or caring like the other reviews suggested. I would recommend NOT coming into his office, unless you have ample amounts of time and money. read more

As a professional singer I was facing an emergency: a performance in 3 days and I was losing my voice! Dr. Sloan squeezed me in to his appointment schedule, gave me a thorough exam and prescribed a care regimen that made it possible for me to sing in the concert. Not only that, he also gave me helpful advice on how to manage my voice and nasal issues going forward. Very glad that I found him! read more

Dr. Sloan is amazing! When I have an appointment, I never have to wait. He's also fit me in twice for emergencies. I got strep and tonsillitis right before christmas and not only did he fit me in same day, he insisted if I felt worse I shouldn't go to the hospital like I usually have to do because he would open the office just for me on his day off! I've been dealing with bad sore throats for years and i really felt like no doctor was listening. Dr. Sloan decided he might want to take the tonsils out but he had to see me at my worst to know for you. Sure enough, I got sick, he fit me in and he was able to diagnose me with accute tonsillitis that required surgery like no doctor had been able to do! Last time I was there I got a kick out of "Deborah" Gibson's thank-you autograph on the wall. Due to these tonsils from hell he'll be doing my surgery next month, i'll keep you posted. UPDATE: my surgery went well. Marlo was amazing about checking in with me through-out. I just went for my post-op check up which was pretty short. Sure enough a few days later I recieved my check back in the mail saying there was no co-pay for this visit! So nice! read more

Just had a visit with Dr. Sloan after I had spent 3 nights in the hospital. He did not keep me waiting and saw me at the appointed time. He was really detailed and spent a lot of time listening, looking at my lengthy hospital stay records and explaining his train of thought on how I was doing and the recommended path forward. This is in stark contrast to other Dr's I have visited before who have kept me waiting for a couple hours only to spend 10min on me. Overall Dr. Sloan is a cut above excellent and I feel so lucky to have found him and would highly recommend him if you are looking for an ENT Only downside is that parking in that area is awful. read more

Went to Dr Sloan with a deviated septum that had been bothering me for almost 10 years. Dr Sloan was great, he answered all my questions through the entire process, even on weekends and gave me all the information I needed. I had never been through surgery before so I was a little nervous but everyone from his office to the hospital next door (St Marys) made me extremely comfortable. Also, most importantly, the surgery went off without a hitch and I can breathe again! Would definitely recommend. read more

I have had recurring ear infections for several years now, so I have seen many different ENTs. Dr. Sloan is the BEST I have seen thus far. I left a voice message at his office concerning treatment for an ear infection and Dr. Sloan called me back personally within the hour. He gave me the first available appointment the next day. He was very friendly and personable right from the moment we met. His thoughtfulness, attentiveness and compassion made me trust his expertise. He did not rush me out of his office and cured my infection with patience and care. He even gave me advice on how to prevent these recurring infections in the future, which no other doctor had given me before. As I live part-time in another state, Dr. Sloan also told me to call him whenever I have any concerns. I will not be going to any other ENT! read more

Best doctor around- Dr. Sloan melds old school caring with expertise, Excellent communications and top notched skills. He did a thorough job explaining pros/cons of traechestomy and then performed over and above expectations. On a very complicated case he excelled. He is a wonderful example for any doctor to emulate. read more

I'm writing this honest review to share my superb experience having Dr. Sloan as my ENT Doctor. How did I find out about Dr. Sloan? Well it all started when I began the journey to fix my extremely deviated nose, wanted to get both setpto and rhino done. The first step was to meet with my primary health doctor, so when we met, I asked him, "can you refer me to the most top-of-the-line ENT Dr. to fix my nose and help me breath again"? Yup. You guessed it, he referred me to Dr. Sloan. When I met Dr. Sloan for the first time, I can immediately sense that his sole sole focus and purpose revolved around the happiness of the patient. He was very focused on how he can help me breath normally again, as well as fix the bone curvature on the top part of my nose, which I wanted to be fixed. He respected that and thought I made the right decision to straighten the bone as well. Throughout the process, Dr. Sloan did not want to rush things, he wanted to make sure that everything was 100% accurate on the CT scans, allergy tests, X-Rays, and triple checking all of the above to make sure everything was in line. After my surgery, Dr. Sloan was extremely supportive, texting me often to check up and make sure I was doing well! I'm currently 1.5 months post operation, and I feel 100% satisfied with the nose job! I can breath normally again and the curvature on my nose is straight! I'd recommend Dr. Sloan to anyone who wants a carrying, professional, and experienced ENT Dr. read more

Went in twice so far. Attentive. Patient, straight-to-the-point doctor. Office is spacious, in a newish building across from USF, with parking available downstairs. At the second appointment Dr. Sloan has reassured me that I may not need to run-around other doctors and he'll do everything he can to get resolution for the existing condition. I'll update this review when we get there. read more

I'll start off with - DO NOT PICK YOUR MASK ZITS! Definitely don't use tweezers and dig around because you'll end up with a massive staph infection in your face looking like Quasimodo plus a trip to the ER and 2 days in the hospital. Yeah, that happened and Dr Sloan was my ENT that got things righted for me. Right away I liked him. Looked at me after reviewing my charts and told me I didn't need surgery. I appreciate any professional that knows their line of work and is efficient and effective in resolving problems. Best part is he does it in a charismatic and approachable manner which helps alleviate a load of stress. In his own words "I do it old school" and checks in on you and makes sure you're good start to finish. Refreshing to have such a personal touch in this era. read more

Dr Sloan saved my hearing with his fast, compassionate and insightful care. I was fishing on a remote BC island when I suddenly lost all hearing in my right ear. We tried getting an appointment with several ENTs immediately on my return, describing my symptoms, but only Dr Sloan responded quickly, saying I needed to get into his office quickly as the condition needed immediate attention. He gave me an appointment the morning after I returned, diagnosed the problem, and started me on medication. The condition in one that responds best if one received medication within 2 weeks of onset. Thankfully Dr Sloan recognized this, and opened his schedule to give me an immediate appointment and medication. 6 months have passed and my hearing has been restored, thanks to Dr Sloan. I'm deeply thankful for his kindness and care! read more

Worst doctor I have ever seen. Condescending, rude, refuses to answer questions. Would give him negative 5 stars. Referred to him several years ago by Dr Mirviss when they shared the same space -- for dizziness and possibly sleep apnea. He lectured me at length about issues I already knew about and then referred me to a company for sleep apnea testing without explaining the process or letting me ask questions. Then he indicated he was out of time. He insisted there could be no other reason for dizziness besides sleep apnea and was adamant that I did not need to see a neurologist. As I was checking out with his staff, I googled the testing company to find out where it was located. The first entry was a consumer lawsuit against it by the State Attorney General. Fraud was one of the charges. As Dr Sloan passed me I showed him my phone with the search results and asked him about the company he was sending me to and the lawsuit. He abruptly told me if I didn't like it, I didn't have to see him and I should see another doctor. I sure did. And when I followed up with my primary care physician Dr Mirviss, her office told me Dr. Sloan had placed an order for something I did not want. Without my knowledge or consent. I was given auditory tests at UCSF and also consulted a neurologist who solved the dizziness issue. It was not caused by sleep apnea. read more