I never in life had a cracked windshield til now. I've owned like 3 cars. So, when my windshield…read morehad a bad crack in it - I panicked. I didn't want to use Safelite due to bad reviews so I turned to other shops. I personally prefer mom and pop shops anyway! Jesse is soooo responsive with email and calls. I kid you not. Such a nice guy. Especially when I had a small meltdown on the phone, lol. Horacio and another team member (I am so sorry for blanking on name) came by and fixed my windshield. Super great guys and very dialed into their jobs. The job itself took less than an hour. They even saved my car stickers!! :)

A rock hit my windshield and cracked it. I reached out to H&A for a quote and they responded in…read moreminutes. I had used them before to repair a crack but knew this one would require a replacement. Jason gave me a quote for after market glass and also OEM. Because my BMW has heads up display and other safety features through the windshield he explained why I wanted OEM glass. Afterwards I did my own research and determined he was spot on. No pressure from Jason. He just let me know they were there when I was ready. Then I left town and it was an entire month before I got back to fixing my windshield. H&A is an approved provider through my insurance so the process was so easy. Within 30 minutes, Jason had the authorization from my insurance company for the replacement and calibration needed. Horatio called me and let me know he was on the way. He and Wilmer got right to work. In less than two hours they had my windshield replaced, did the calibration and drove it to make sure everything was functioning properly. They even were kind enough to move the sticker I need to get in our work parking lot from my old windshield to my new one. Horatio and Wilmer were both professional and efficient. I could not be more pleased with how easy H&A made the entire process. Thank you so very much. If you need your windshield fixed or replaced, this is who you need to call.

After returning from a golf trip in Ohio, during which I cracked the windshield on my Prius, I…read morecalled these guys to get an estimate on replacing it. I had no idea as to how to get this done. Their service was prompt and exemplary despite there being an issue at the warehouse. I considered the cost to be reasonable, and I would use this service again with no hesitation.

A few weeks ago, on my way to Peachtree City, a dump truck threw a rock and hit my windshield. It…read morehit very hard...but...I didn't notice anything cracked (which surprised me). Well....Kimberly White noticed the crack and it has just gotten bigger and bigger until it was all the way across the windshield. I had to do something. This is going to be a commercial! I saved a lot of money, time and hassle today because of a spam phone call this morning. I'm not kidding! So.....I get this spam phone call and called Stephen White to talk to him about it. I casually mentioned I was getting my windshield fixed tomorrow in Lilburn at Safelite and it was going to be around $1,000 (insurance wouldn't cover it). My appointment was at 1:00, (3 hours minimum) and they couldn't promise it would be $1k, might be more, depending on what they ended up having to do. Stephen said, MOM...they are the most expensive place! Did you call around for estimates?" Well, I had just asked a few people and they all said Safelite. If you know me, you will have a hard time believing I didn't call around. I squeeze a dime until it screams - but this time I didn't. I googled and found a company in Grayson that had all 5 stars with many reviewers. I called and spoke to Jonathan (who I found out later was the owner). He quoted less than half the price Safelite quoted AND THEY WOULD COME TO MY HOUSE!!! OK, now I'm listening. I want you to know he was at my house a couple of hours later, installed the windshield, calibrated it (Toyota's have to be calibrated with a windshield change), cleaned my dashboard and sat with me to explain everything he did. This is a family-owned business. Nicest man you will ever meet. I am so thankful for him and all the events that led up to this! Honest, amazing work and fun to talk to! I cannot recommend them enough!

Second time using this service, this time to replace a rear window after it was busted in our…read moreneighborhood. Thanks for the great support and fast turn around!

I was driving on 20 and a rock flew up from recently done roadwork and caught under my windshield…read morewiper. What was a ding turned into a crack overnight! I called Auto Glass Tech and asked if they could come to my workplace since I was out of their service area(I live in Conyers and work in midtown), they said no problem! Scheduled an appointment for 2 days later. Simple, easy phone call. David and his partner kept me apprised of their ETA on the day of and I was able to come out on my lunch when they got there. Superior customer service! I so appreciate the convenience of them being able to come to my workplace and replace my windshield! I also would MUCH rather support small businesses than these big corporations and shops! Choose Auto Glass Tech! You won't be disappointed!! Thanks David!!

HORRIBLE!! DO NOT HAVE YOUR VEHICLE REPAIRED OR SERVICED HERE!. As shown in the photos, they caused…read moreserious damage and left my car in worse condition than before. What's even more unacceptable is that they dismissed my concerns simply because the car is older and already had some scratches and dents, using that as an excuse to avoid responsibility for the damage they caused. This level of workmanship and accountability is beyond unprofessional.

On point! Quick…read moreservice, fast work! Definitely recommend They need to have a match price to lower rates

Joshua was reliable, professional and knowledgeable. He also went above and beyond to help me with…read moreanother part of my car. Thank you!

Josh was very responsive, knowledgable, and punctual in replacing my rear windshield. He was very…read moreprofessional and was happy to answer all my questions. He did an excellent job with the replacement and I would recommend him to others. His pricing was great too!

The crew came out did a great job and they showed up on time completed the service as requested and…read morebrand. New glass was placed great final view.

Called for a quote for same-day service. They were polite and professional and offered to squeeze…read moreme in. Upon an in-person inspection, they determined that my vehicle didn't need to undergo the service I thought I needed. I greatly appreciated their honesty and will definitely be back should the need arise!

Woke up this morning to a shattered window. Called preferred auto Glass and they were able to get…read moreme in and repair my window in less than an hour. So glad I went with them. They did an excellent job!!

I'm very Pleased with my new front window glass, it's so clear and clean! Ryan did an amazing job!…read moreHe was very nice and very professional.he is the Best.I would recommend Preferred Auto Glass to anyone who needs a Auto glass replaced. (Also ask for Ryan Jones)

I read all the reviews about the crappy customer service, but I said to myself maybe the owner…read morerealized he was driving business away so I called to get a quote for tint on my car. After I was quoted nearly $300.00 I was asked if I wanted to make an appointment. I politely declined. Whom ever I was on the phone with said, "So you don't want quality?" Again I was polite and said, Well I have had quality before, I just purchased another vehicle so I am shopping around. Person on phone: Yeah but how long ago was that? Me: In 2000. Person on phone: Well that was 16 years ago (sarcastic tone), you don't think the price of tint when up? Me: That might be the case but I'll keep looking. Person on phone: *hangs up* Now I'm looking at the phone disappointed in myself because I engaged in conversation even after I realized he wanted to have a debate about the fact I didn't want to make an appointment. Even if every other place I call gives me the same quote I will not spend my money at this business. Ill help another small business owner whom appreciates his customers.

Had my windshield replaced here awhile ago. They did a good job and the customer service was great…read more It was a very fast repair, which was nice, considering my car was super old and the windshield probably wasn't readily in stock!

I can't say enough about AutoglassER. Brandon is Awesome, he came to my work and completed the…read morechange out of my windshield in about 40 minutes. My apologies Brandon for making you wait for me. Quality Service Price.. painless!! Literally they responded in less than 24 hours and was on site to take care of my Jeep. Love this company! Use them!! You will be pleased and the customer service is beyond 5 Stars... so I'm throwing out extra ***. Support local... support small business!!

Brandon was absolutely awesome. Very friendly and professional and quick to respond. He even called…read moreand asked if he could come 30 minutes earlier which really helped me. Through all of my researching of other glass companies I highly recommend this company right here.