We have used this Vet clinic for many years now and have always gotten excellent treatment for our…read moredogs.

Three days into adopting Sparky (12 weeks old then) he started having gastrointestinal crisis! We…read moretook him to VCA first and $500 into tests they said to bring him home, nothing more can be done. A friend suggested to take him to Cornerstone and Dr. Rapp and his team treated him for Parvovirus (as symptoms presented, despite having the vaccine). He received IV fluids over the weekend and Sparky got better and we got to take him home by Monday. They called VCA about Sparky's progress (VCA refunded us afterwards), and at Cornerstone they charged half of that (2-night hospital stay, meds, IV fluids etc.) for saving Sparky's life!!! Sparky is now 7 years old, happy and healthy!! Thank you Cornerstone team!

While they were busy... . We did get off and on text…read morecommunication. And an appointment within 24 hrs when someone wise cancelled. They are not big on answering the phone. As I suspect they are chronically spammed. Messages and texts work. Be patient. They accept last minute stuff based on basic triage. If you don't know what triage is. You are going to be frustrated.

Called to have our family member euthanize. Being a customer for years we set it up we went there…read moreand the Harridan @ the counter insisted we weigh our dying dog on their scale. Who in their compassionate lives does this? Particularly at this emotional time? Wait for ever for phone returns, not to mention overly priced. Be cautious!

Even though my pet does not like the place, they have always be in the most kindness care. The…read morestaff is very professional. All my concerns are address. My pet will just have to put up with the doctor just like we all do.

I'd been taking my cats here for 17 years. It was good in the beginning. But these last few years…read morehad been awful and I no longer take my business there. As I had my female senior cat there, I asked Dr Beck to look at her teeth. He brushed me aside saying "Well she's a senior cat so her teeth are where a senior cat's teeth are." (Well, Dr Numbeck, I had a senior cat who really had teeth issues and I really wanted this cat to be looked at for the same.) Ahem. $360 dollars. The next time I went in with the same cat, I asked for her toenails to be clipped. A $400.00 appointment and Dr Dumbeck said he was busy and "forgot" to clip her nails. A month later I had my cat in a carrier and stopped in to get her blood taken. Multiple vets at the establishment had told me that I could just "stop on by" and have her blood taken by the technicians. SO, I went there and the redhead at the front desk treated me horribly. I wasn't looking dressy (because I'd spent a good hour on my hands and knees finding the cat and getting her into her carrier), and when I asked "Why? The vets said I could bring her by to get a blood sample at any time?" and saying that it'd already cost me close to $800.00 and the simple things I'd asked for her hadn't been done, the dark-haired other desk assistant completely BRAYED at the next customer to come on up. She brayed like a donkey to drown out my questions. The red-head made an appt for the next day and was a complete snark to me. I went home and called back to cancel the appointment and the BRAYING desk assistant answered my call and BRAYED at me as I was complaining about the redhead and her lack of de-escalation skills. I asked all my cats records be forwarded to me and told the office manager quite clearly that I'd been bringing my animals here since 2008 but I would no longer be bringing my business there. Between the vet Dr Dick, or (sorry!) Dr Beck, and those two girls at the front desk, I hope that place 1) gets relocated because the access and parking is HELL and 2) start treating their clients as good people who are concerned about their animals and don't want to be treated like strident imbeciles.

I brought my dog to this pet urgent care because she was in pain and I was genuinely worried. I…read moreended up waiting over TWO HOURS in the lobby with no communication, no updates, and ultimately no guarantee of ever being seen. The receptionist was incredibly rude and dismissive. I was told on the phone that there were "only two people ahead of me," yet nothing was explained about appointments taking 2+ hours or the possibility of not being seen at all. After waiting an unreasonable amount of time, I was finally told there was no guarantee my dog would even be seen that night. That should have been explained before I wasted hours sitting there with an injured pet. The lack of empathy was shocking. No kindness, no concern, no basic customer service, just attitude and indifference while people sit there stressed and scared about their animals. If you're considering this place, be prepared to: * Wait for hours * Be ignored * Be treated rudely * Possibly never be seen at all Pet owners deserve honesty, communication, and compassion, especially in urgent situations. This place failed on all fronts. I would never return and strongly suggest others look elsewhere to avoid the frustration and emotional stress I went through.

My dogs have been having a rough start to the year. I've now visited Pet Urgent Care twice in the…read morelast two weeks and I cannot tell you how appreciative I am of the staff at this clinic. Everyone from the receptionist from the veterinarian is exactly how they ought to be - compassionate and understanding. I always call before I come in, as a nervous dog mom I want to make sure I am not letting emotions rule my decisions. Both times I've visited on a Saturday, my normal vet wasn't open and even if they were, my normal vet has been too busy to get my dogs in to a doctor in a sufficient amount of time. I am so eternally grateful for the people that work at the Pet Urgent Care.

Hire Vets. that are qualified to preform the simplest tasks . The one working tonight isn't…read morequalified to write a health certificate. Exactly what medical education or I Q is required to write a simple medical health certificate ? Obviously one that requires more than a third grade education. I DO NOT RECOMMEND PAYING FOR ANY SERVICES AT THIS SO CALLED EMERGENCY PET HOSPITAL!!!! WHY ARE THEY EVEN OPEN 24/7 ?!?!?

"Our friends Bruna and Maico have been traveling all the way from Brazil to Alaska with their dog…read moreKika when the unthinkable happened -- she swallowed a fish hook. They were almost two hours from the clinic, but the staff was calm, reassuring, and ready when they arrived. The doctors and nurses were simply amazing: they acted quickly, explained everything with such care, and even returned the fish hook in a container as proof of what they had removed. Far from home, it meant the world to know Kika was in the best hands. We will never forget the kindness and professionalism shown here."

We had an amazing experience at Midnight Sun Animal Hospital when we brought our dog, in for her…read moreinjured tail. From start to finish, everything about this visit exceeded our expectations. They were incredibly helpful over the phone, walking us through next steps and using their waitlist call-back system, which was such a game changer. We were able to call, explain our dog's injury, and then wait comfortably at home until they called us to head in. Once we arrived, we were seen within about 15 minutes, and the entire visit took around 30 minutes total, so efficient and stress-free. The staff and doctor were so kind, calm, and reassuring, which made a stressful situation feel completely manageable. You can tell they genuinely care about both pets and their owners. On top of the excellent care, the ambience is beautiful and cozy, welcoming space with a warmly lit fireplace that feels homey yet modern. It honestly doesn't feel like a typical vet office at all. 10/10 would recommend Midnight Sun Animal Hospital to anyone looking for compassionate, efficient, and high-quality veterinary care. We're so grateful we brought our dog here!

The veterinarians and vet techs were so nice! They had a very calming energy. They made my cat feel…read moreat ease. I will say, we did wait quite a long time, but I'm willing to wait for better care than some of the other clinics I've been to. The estimate was also almost $1000 cheaper than what I was quoted from another urgent care clinic in Anchorage.

this was my review in google two years ago and wanted to share here as well and still same opinion…read moreof our experience still continue having today. This is the best place to take your pets, the staff is amazing and the doctor is very caring of your pet's needs. I get updates and phone calls to see how my Omega is doing. Recommended to anyone 1000%

Reached out twice recently, in person at the clinic and over the phone. Provided my contact…read moreinformation and the questions I had about the services. No one followed up despite saying they would. We have plenty vet clinics in town, i dont know who is better who is worse but Hillside misses the mark on a basic level.

Stella is our second dog that we've had at Arctic Tails doggy daycare. The staff is very caring of…read moreall the pups and our puppy Stella loves it here. she has her besties that she plays with every day. She's always happy to come. The owners are very caring of all the dogs and there is dog enrichment going on daily. I highly recommend this doggy daycare.

My dog has been going to Arctic Tails since she was a puppy. She loves it soooo much. The staff…read morelove her too! They regularly share updates on her day, report cards, photos and videos about her day. They practice some basic training skills and have lots of play time. They also offer advantix, teeth cleaning, nail trimming, etc. So it's great that she can have that all done while she's at school. The same staff have been there for a while so it's nice to see the employees are treated well and make a decent wage.

We might be VSOAs best paying customers at this point. In the last nine months we have received…read morethree surgeries from VSOA including: TPLO, mast cell tumor removal, and Gastropexy, also water therapy treadmill. I am not exaggerating when I say that VSOA is the best speciality vet in Anchorage. The staff (front desk, techs, surgeons) genuinely care for every pet that walks in the door. They are so knowledgeable, considerate, patient, and kind. Even after three intense surgeries my dog still runs into VSOA to see the staff, he loves it there. Thank you so much VSOA for taking care of Brady and getting him back to himself and always answering all the questions I have.

Doc Edwards literally performed a miracle on my dogs torn caudal cruciate ligament! He originally…read morethought her days as a competitive field trial dog were over With the help of their awesome rehab team she is training again and will compete again next summer! They are the best!

So my grandmother had a cat. So when she passed away I decided to bring her back to Arkansas. But…read morebefore I could travel with her she needed the correct documentation to get through TSA. So I made an appointment with this vet and they had seen the cat before since my grandmother had been using them before. So I saved money since the cat already had her current shots. So after a checkup they got my paperwork ready to be able to bring her home. I had nothing but good luck with this veterinary. So I Thankyou so much btw the cats name was Lady she was a beautiful Calico Perisian. I had no problems flying home with her whatsoever

Never in my 45 years of having animals have I had such an experience with a clinic. I left because…read moreI refused to argue. They called me to say they videotaped me, and agreed I said I do not want to argue. They criticized me because they said I left "in a huff" and they wanted to sever the relationship. All of this because I was nine minutes late for an appointment. They did not serve me as a client and were respectful. The last visit we went in for was for they didn't know what even though they made the appointment and we ended up having a vaccine sooner than needed because they didn't know what to do with the appointment. This time they didn't also know what to do with the appointment or exactly what tests to run at the appointment time. Somebody who is in the know is not in charge. It must be frustrating not to know your job.