I've been coming here for YEARS. They are always fair with prices and have even gone above and…read morebeyond to help me on an occasion when I've been in a pinch and just rolled up to the shop with my kid and a shredded tire and with no money for another. I will always come here anytime I need something they can do.

Sam and his team are very honest workers - they helped me to save a lot of money and worked around…read moremy schedule to get the job done.

This review is for the car sales department. Had done a bunch of research and determined that a…read moreToyota Hilander hybrid was the right car for my family. Found through cargurus.com that Jake Sweeney had a car i was interested in. I live in WV, and the dealership was in OH, so our entire business was conducted via phone and email. The car price was in context of other Hilanders i had seen per year/mileage. From the get-go the sales person, Jason Vaughn was communicative, and preemptively sent me a video walk through, showing the inside and outside of the car. He was very responsive and we were able to get a deal done via the phone. There weren't a bunch of random fees, the only additional thing was a protective coating they added to the car (~$300) and a doc processing fee (~$400), which, honestly i was fine with as i was expecting more in the way of random fees, having had that experience with other dealers. They also gave me a discount that essentially waived those fees. Jason pointed me in the direction of a reputable car transport company, which worked with our schedule to deliver our new car in about a week at a competitive price (around $700). The thing for me that makes this a 5 star rather than a 4 star review, was that post the sale, Jason continued to be communicative and help us. I had a title issue (needed it to be an OR title for me and my wife, but we received an AND) which Jason researched and let me know that it came down to state regs and OH didnt have OR titles. I also had questions about the protective coating they added and he went out and sent me pics of the bottle so i could see what washes / waxes / coatings were compatible. Overall my bar for used car dealers is pretty low, but Jason and Jake Sweeny made the process of finding and buying my car easy and smooth, and surprisingly, still were communicative post sale. Would recommend this place and Jason Vaughn specifically as a good person to work with.

Great experience buying a new car! We had been looking…read moreonline for a week or two - so we had an idea what we wanted. We came in and asked to see a particular car on their lot. Test drove it and then bought the car. In about 2.5 hours from the time we got there I was driving off the lot with my brand new Mazda. Our salesman, Joe, was awesome! No hard sells on fluff. Friendly and helpful. So far I'm really enjoying my new Mazda!

Milton and team are extremely thorough in diagnosing engine issues and then work tirelessly to…read morerepair what needs to be done. Milton is looking for lifelong clients and not out to rip you off. He explained everything and he provided updates as the work progressed.

I have gone here for several things as a single woman auto shops ca be intimidating. I have always…read morebeen treated fairly and considerately. Their prices are good too!

I had been a Tire Discounter customer for 35 plus years. Wouldn't get my tires anywhere else…read more Eventually that expanded to include oil changes, wheels and batteries. Unfortunately, about 5 years ago it just became a series of problems. They didn't put an oil cap back on. Not the end of the world. A hassle perhaps, but things happen. A couple of days later they called and said they had my oil cap. How they knew it was mine I don't know, but it was missing. When I went returned they said I would get a free oil change on the next trip in and they would put it in my file. Six months later I go for an oil change and they have no record of any such thing. On another car they knocked off the sensor(s) when putting on new tires. They put on a new sensor but it was never correct. The ABS light, brake light, etc comes on intermittently and they said there is nothing they could do. With two cars and a truck it just seemed like there couldn't be any visit where things didn't go south. This was NOT at the new Ft Thomas location. I don't want to mention the store because I'm sure there very good people there and perhaps the ones that caused the most problems are gone. Since it happened over a several years I have to think it is a bit more cultural than just isolated incidents. I have two older identical cars that still run great. I am giving one to my granddaughter. I had purchased very nice wheels from TD several years ago and wanted to hang on to them. I called the wrong TD by accident and arranged to have the wheels swapped and buy one new set of tires. The guy was so friendly I thought this is great! Nothing like the grumpy guys I usually deal with. I went to the TD I've gone to for several years and it was the same old huffing and puffing. They acted like I was putting them out for wanting to switch wheels and buy new tires. I finally said "Nevermind" I will call the tire dealer I talked to earlier thinking it wasn't a TD store. Oddly enough it was the new TD in Ft Thomas, KY (by Jeff Wyler). I explained that I called the wrong store and if they could still change the wheels and sell me four tires. Marty, the manager, was the most friendly and knowledgeable person I've dealt with at a TD location. He gets customer service, went out of his way to make the whole experience first class. TD needs to put this guy in charge of training managers on customer service. Just being friendly goes a long way. Hopefully it would filter down from Manager to staff. Sure a good price for a product is wonderful thing, but nothing beats great customer service. Marty and his crew get it. Friendly. Take a genuine interest in the customer. It ain't rocket science but it is stellar. Marty and his staff have salvaged an ex-customer. I do think great customer service should be the norm and not the exception. We like to rant and rave about great customer service. I've already told several friends and neighbors about the new TD location and the great service. Marty and crew have, for me anyway, made customer service exceptional. I highly recommend the Tire Discounter in Ft Thomas.

My first visit at Tire Discounters was amazing. I had a bolt in my tire and they were only open for…read morean hour and told me to head over anyways. I was so grateful for the help they provided and how quick they were. I had a great experience with their service and how kind they all were. They also offered me a great deal to replace all four of my tires for a great price! A special thanks to Taylor, Rob, and Marty!

Have been coming here for around a year after being majorly disappointed by other local…read moredealerships. Communication is great, service is timely, and they care about their customers.

Came to get my 10,000 oil change covered by Toyota. Appointment was 7:30 and was quoted 45 minutes…read moreand was out by 8:10. Waiting area was pretty basic with a sofas and a few tables top and chairs. Free coffee. Everyone was nice and there were no surprise charges or upsells. Will come back again to this location for service.

Bud's is a great, reliable place for car repairs. It's been around for many years, and I've taken…read moremy car there several times. I can always count on fair prices and good service. They also offer shuttle service if necessary. They are usually busy, so make an appointment ahead of time, although I've stopped in there when I needed help right away and they took care of me. I'll continue to use Bud's in Highland Heights for all my car needs.

If you have a student at NKU or just need someone who knows what they are doing and will take care…read moreof your car/truck, these are the people to go to!! Took my sons truck there they looked it over, took care of us from start to finish with no upsell !! Thanks for being such and upfront and honest garage!! Feel better knowing we can turn to your garage if something else comes up!! Thanks again!!

Brogan and Folz has been taking care of my vehicles for years. They have top notch mechanics do a…read moregreat job at a very fair price. Highly recommend them for everything from an oil change to major repairs.

They were super honest about the check engine light and were very affordable with their workup. Did…read morenot upsell me on anything. My wife had a similarly great experience. Will definitely return to them in the future if needed again.

Dealer wanted several hundred dollars for my AC service, they also wanted to change to complete…read morework my A/C system since error codes existed, ignore the fact that a communication module they were replacing was most likely the root issue, and secondarily low freon from sitting for a few years. Springdale added freon, dye and oil, tested it return the car. It works great, and was about 1/7th of what the dealership wanted.

towed my car to their business after accident i was in. claimed on door and business card they are…read moreaaa. towing but still charged me for tow and 1 day storage. no military discount on anything. they would have charged 2 days storage after 3pm no consideration on waiting 1hr. more for me to pick up my car. without charging another day storage. if i could give no stars to this place, it would be too much. beware of this business for anything they do.