My condo was water damaged by my upstairs neighbor's overflowing bathroom sink. The water soaked…read morethrough the bathroom ceiling & fixtures. Soaked through the inner & outer walls of the linen closet. Water seeped under & on top of the hardwood floors. MA Restoration arrived within an hour to start remediation. The team brought in giant fans, drying machines, plastic walls to contain heat, removed wet wooden floor. Within a week or so it was determined there was no mold. After my insurance adjuster completed his appraisal of my heavily damaged unit, I hired MA Restoration to do the renovation work. I cannot say enough positive things about Steve Karas and his team. They are all craftsmen. They take pride in their work, they are no nonsense. They are polite, respectful, trustworthy, dependable. Always called before they arrived. Always on time to start the day. I know this because I met them every morning at 7:30. No radios, always neat, always cleaned up at the end of the day. Steve was always in contact with me regarding start dates of the renovation. He always checked with me to see if dates fit into my schedule. Steve was always available to take my phone calls or texts or to return them. He explained the renovation process step by step. Answered all my questions, no question was too dumb. The renovation was done in 2 parts. First, the bathroom. Steve had to acquire a building permit to do the renovation. Steve's team removed bathroom ceiling, celling fixtures, and linen closet walls. Old insulation was removed. Replaced with up-to-code fire wall insulation. Building inspector checked on the progress. Everything was replaced and painted. Building inspector signed off on bathroom renovation. Second project was much bigger: living and dining room, kitchen and foyer. I had about 800 ft of floating hardwood floor installed at "diagonally" throughout the 800ft of space. Lots of angles in condo which meant a lot of cutting. Another great job. Very efficient workers. John and Chris are both great workers. They arrived promptly and immediately started to relocate all my furniture to other areas of my condo. Very organized. Very careful with all of our furniture. With empty space they were able to remove all the wallpaper, and then remove about 800 ft of a floating hardwood floor. They very carefully removed all the quarter rounds. On another day, they moved my 3 kitchen appliances to another location. Nothing damaged, all very neatly done. All flooring & wallpaper removed. The painting crew did an outstanding job. Sanding and priming the walls. So smooth. They had to paint with 4 different colors. One color for ceiling, a second color for the crown molding, chair molding & baseboard, a third color for the upper wall, and a fourth color for the lower wall. Also had to paint the quarter rounds that John and Chris replaced. I had a dark brown window seat painted the same color as the trim. Doors had to be removed, primed, painted, and replaced. Excellent work. Cleaned up after themselves. John did a very professional job on the wooden fireplace surround. Used the same flooring material. All cutting of the boards was done outside the building. I did appreciate that fact. When all work was completed, Chris & John replaced all the furniture, appliances and area rugs. They neatly stacked the excess wood flooring. Steve and his crew are talented, efficient, thoughtful, don't take short cuts, use quality materials, dependable. I highly recommend them.

If I could give MA Restoration a sixth star I would. I cannot recommend them strongly enough to…read moreanybody dealing with the awful situation of water damage and mold. Brian from MA Restoration returned our call and scheduled an estimate visit quickly. He was very professional and thorough with his explanation of the process and timelines. The remediation team led by Manny was also top notch. They kept us up-to-date on progress, and were really thoughtful about entering our home during a world health pandemic. The results really speak for themselves. The remediated area looks brand new (and although I wouldn't) you could eat dinner off of the subfloor. MA Restoration came highly recommended to us from our plumber, and after this excellent experience, I can see why.

Roto-Rooter is outstanding! We made an urgent call on a week end due to a primary sink drain…read moremajor blockage, The person answering the phone was terrific and a wonderful plumber quickly arrived. We have called on Roto-Rooter over the years, and the staff have always been extremely knowledgeable, always willing to answer questions and recommend preventative measures going forward. They are extremely competent , kind, honest, charge a fair price, and get the job done. Highly recommended!!!!! ,

We called them due to an emergency sewage backup. They arrived in less than two hours and spent…read moreabout three hours on Friday afternoon fixing the issue. They also provided a thorough breakdown of the problems with our pipes, using a scope so we could clearly see what we may face in the future. They were very honest, charged a reasonable price, and worked diligently the entire time. Chauncey and Rafal were amazing.

Remediation team was great! Did a great job & very professional and courteous!…read moreVery helpful and they work with your schedule! Price was responsible! Would recommend Aspen!

Avoid this company. They are unprofessional and incompetent. They took over three months to…read moreschedule insulation work and ended up cancelling last minute. They were supposed to call back to reschedule and never did. Do not waste your time with them like I did

I have not written a review in such a long time, but this company is definitely well deserving of a…read more5 star review, and any referrals I can possibly give. I was introduced to Matt through another company when my Cambridge condo had recent extensive water damage, causing somewhere between $40-50K in damages / repairs. I live in California now, and rent my condo out. Matt took all the stress off my plate. He was available right away, ALWAYS responsive in phone, text or email, and worked seamlessly with my insurance. Due to the damages, I had to have flooring and sub flooring taken out and reinstalled, walls opened up, repaired, new cabinets, new paint throughout the condo, reinstall a granite countertop, a new backsplash, along with electric and plumbing work...he took care of either doing or coordinating it all. He went above and beyond, with nothing going unnoticed. He came across many obstacles along the way, but would call me once there was a solution to the problem, or after it was already taken care of. I can't recommend Matt enough for how much he has helped my sanity with my dealing with this from across the country. He has done an incredible job from start to finish.

Dan Nguyen and BuildBak are absolutely amazing. I cannot say enough about how much he helped us…read morethrough a very difficult renovation after a water pipe break. He handled everything with the insurance company, which was no easy task. Dan responded to EVERY text within minutes. The kitchen, bathroom, plumbing, electrical, drywall, and , flooring work was done impeccably. Go with Dan and BuildBak and you will thank your lucky stars that you did!

Highly recommend for any project. The employees from the painter to the master carpenter are…read moreperfectionists. They are all comitted to doing the job well and work well as a team.

From the owner: Kitchen Remodeling Bathroom Renovations…read moreHome Additions Handyman Projects Fire & Water Damage Restoration Light Commercial Construction Commercial Snowplowing

Do not hire for mold remediation, 10/10 do NOT recommend…read more Jason and Brian talked a very big game, and they completely over promised and under delivered. We hired NEDS to fix water damage after a fridge leak. They did the work in half the time they said they would, and they did half the job. They actually created a mold problem in my house and I had to pay another company to come in and do the job right. The impact their negligence has had on our lives is substantial. Mold has to be physically removed, not just sprayed with bleach/MMR nor fogged. FYI I tried contacting the owner to right the situation instead of writing this review, but he didn't want to accept responsibility/do the right thing. Do not hire NEDS for any water damage, they are negligent.

We had the pleasure of working with Jason. We called about water damage caused by our washing…read moremachine. He came over, checked out the situation, and explained how to remedy the problem. He and and a couple of their employees fixed what needed to be done. They do a great job for a reasonable price

Almost everything was good except the pricing giving 3 stars only because they were really quick…read moreand professional to finish the job, i had to call in for the main house drain cleaning which is about 30 ft long and very easy to access, and it took only 15 minutes to clean,but the rep told me there is a flat fee of 650, i asked how come?! what about people that have a100-150+ ft drainage pipes, he said same price.15 min job $650 this is a robbery

Out of all the plumbers in the area I called, Roto-Rooter is the only one who would show up right…read moreaway. I had just moved in to my house after it was being fixed due to a fire a year ago. The guy was super professional, and knowledgeable. I ended buying their very expensive "maintenance" liquid mix and it works great. The whole thing came to $700 which was shocking to me. I knew my ins co would pay for it as it was related to the fire incident and not having had water running through the pipes for a long time. If I had been responsible for the invoice, I would've freaked out. That's why I knocked off a star. So yes, they are good, reliable and guarantee their work (the guy came back a week later to fix it again at no charge - not his fault, it was bound to happen due to the severe clogging) BUT they are super expensive. Before asking them to fix your problem, ask for an estimate.