On June 6, 2026, I visited Staples to print some documents. While I was using the self-service…read moreprinting area, I witnessed a customer with limited English proficiency asking an employee named Julia for assistance. Instead of helping her, Julia raised her voice and repeatedly told the customer to print whatever was on her phone while pointing toward the self-service machine. At the same time, a young man nearby was also struggling to print his documents and appeared ready to leave without completing his task. The customer who had been spoken to by Julia asked the young man for help. He tried but was unable to assist her. They then asked me for help, and I assisted both customers with the printing process. After I finished printing, I approached the print services desk. Julia and another associate ignored me. I had to ask them to at least acknowledge my presence and let me know they would be with me shortly. One of the machines I had been using indicated that it was jammed, which I wanted to report. I also informed Julia that I did not appreciate the way she had spoken to the customer with limited English proficiency. I explained that a language barrier does not make someone deaf and that raising your voice is not appropriate customer service. Julia responded that she was not yelling, stating that she was not speaking to me that way. However, the customer she was addressing was still visibly struggling to understand the printing process and did not receive the assistance she needed. I then requested to speak with a manager. Julia informed me that the manager was at lunch. While I waited, Julia walked out from behind the service desk and handed me her business card, stating it was so I would not misspell her name. It appeared she was willing to leave her workstation to make that point, yet she had not been willing to provide the same level of effort to assist a customer who genuinely needed help. My concern is not only the lack of customer service shown toward me, but more importantly the treatment of a customer who was clearly struggling with a language barrier and simply needed assistance. I believe all customers deserve to be treated with patience, respect, and professionalism.

Came here for my TSA Pre-Check for a trip I am planning this spring…read more After checking the website, found that this was the closest location to my home. I filled out the enrollment form online and then made my appointment. Staples does accept walk-ins, but I just like to make sure it goes as smooth and quickly as possible. There is one person who will find your name on the appointment sheet, confirm your identity, scan your document (RealID or Passport), take two sets of fingerprints (six images total), ask you the same questions that you answered on the enrollment form, take your payment and send you on your way. I hope the $80 charge will be worth it. We'll find out later this year. If you have any procedural questions, he was happy to answer. I was done in about 5 minutes and checked out the rest of the store. About what you'd expect from Staples. A big do-it-yourself business center, aisles of business supplies and plenty of staff to help you out.

Do not trust these people!…read more The owner, Ken gave us a bid to buy our office furniture and three times in a row promised to have a crew here to pick it up and no one showed. No apologies and now we can't even get a call back. This puts us in a bind with our landlord as our lease is up. But wait, there is more -- his customer showed up and left with 14 chairs and we have yet to be paid inspite of repeated calls. We are about to turn this over to our attorney if it doesn't get resolved soon. Here's an update. I used my wife's phone as my number wasn't getting a response and received a call from Alexander Lopez who said he would take this to operations manager Freddy Guiterrez. Well, again no one has called back to explain and the furniture stills sits in our former office at our expense.

The staff was very helpful and they work together quickly. I felt like the staff have been doing…read morethis for years. They are all on friendly terms with each other. Everything felt very professional.

Boris is the best! Best OC printer company! They always come and help us if we ever need, and they…read moresold us our printers ! Anything printer related they got it! Amazing value for service and convenience!

Our company BFK Enterprises Tax Office have been customers of Ohm Sweet Ohm for a few years now and…read morewhenever we've had ANY request, concerns or issues our representative and/or technician have given us A+ Customer Service. Just recently our copier had several malfunctions and we had to call it in for repair. Boris (tech) called to let us know he would be coming out to handle our emergency. He asked some technical questions over the phone and came right in resolving the problem. He did however inform us that eventually we would need to upgrade our equipment. Not more than 3 days later I had to make yet ANOTHER emergency call because of a breakdown. I left a message because it was afterhours on a Saturday. I sent Boris a message along with a picture of our error message. First thing Monday morning, Richard phoned to inform me what time he would be arriving with our brand new copier. He came in very professional and in no time had us back up and running! I just wanted to take the time to express our gratitude for the professionalism of both Boris and Robert. They are 2 of the most caring individuals and it's always a pleasure speaking with them because I know I'm going to be satisfied with my results. Thank you Ohm Sweet Ohm for being #1 in our books!!

Had the pleasure of working with Tim and his crew at Cubicle Zoom. They were amazing! They curated…read morea game plan ahead of time to move our office furniture into another space which included mapping out where the furniture should go. They were polite, on time and reasonable prices. I would absolutely recommend them.

Always available when I need them! On time, efficient and the price is always fair! The.BEST!!read more

The company OS Business Interiors is always friendly, service is always great. In fact, when we…read morewere in need after purchasing a chair, they sent over a lender chair until the purchased one could arrive. THANK YOU!!

Excellent company with great customer service! We received our order in a timely manner. Will…read moredefinitely order from them in the future.

Brian and his team are top notch. Brian is a certified Microsoft tech and he has a great reassuring…read morepersonality that gives you strong confidence that he will appropriately handle your issue. Kira on his team was very helpful at helping me decide how to handle my data transfer issue and purchasing of a new laptop. I'd highly recommend working with this group of people.

Fernando has been out a couple times and was courteous and professional and got the job done…read morequickly. Highly recommend!

The guy working there is awesome and this Mail store has everything you need and great prices. I…read morecame in for finger print appt and I was in and out in less than 5 mins. Thank you OC MAIL!

I had my fingerprinting done at this location. Susan "helped" me. She was one of the most impatient…read moreand rude service providers that I have ever met. It takes patience to work with someone who is trying to get a good fingerprint. She didn't provide much instruction, but she was very condescending and impatient when you messed up a fingerprint. I would not recommend using this business for fingerprinting.

I upgraded my old computer to a Corsair Vengeance i8200 Gaming PC - Liquid Cooled Intel® Core™ i9…read more14900KF CPU - NVIDIA GeForce RTX 5080 GPU - 64GB Dominator Titanium RGB DDR5 Memory. Very nice system. The game I play, Final Fantasy 14, has a benchmark tool... with my old system, it rated very mediocre... with this system I get FINAL FANTASY XIV: Dawntrail Benchmark Ver. 1.1 Tested on: 5/1/2025 22:42:05 Score: 32818 Average Frame Rate: 238.0376 Minimum Frame Rate: 94 Performance: Extremely High -Easily capable of running the game on the highest settings. Loading Times by Scene Scene #1 0.202 sec Scene #2 1.688 sec Scene #3 2.006 sec Scene #4 2.061 sec Scene #5 1.162 sec Total Loading Time 7.119 sec I am also very impressed with the data migration... I thought it was just a simple data transfer, but you did an awesome "imaging" transfer. My Word, Excel, Photoshop, etc.. already installed ready to go.. just a reactivation required. My itunes, iCloud Drive, google drive, etc.. already synched and working just as before. Very much worth it!!!! You and your team as usual did top quality work and awesome customer service. It's no wonder I remain a loyal customer and I've extremely satisfied.

I contacted this company when my new PC build was not boot up. They scheduled a time to come out to…read moremy house. The technician arrived on time and walked me through what the problem was. I appreciated that they were willing to come on-site, which saved me the trouble of unplugging everything and hauling my PC to a shop. They were helpful and ll be calling them again for future support