Came here last night on my way back from Disneyland. My son was suffering from an illness and as I…read morefilled my tank and cared for him, I totally forgot my debit card in the machine. I even filled a bag of ice to help my son and no questions were asked. I stopped by the pharmacy on my way home, an hour away, when I realized I forgot it. I waited to call my bank until I got home only to find that my card had already been reported to my bank by the staff at Arco so no one would be able to use my card!! That is above and beyond service! I'll go out of my way to give this place my business.

This Latina lady who roams around inside the gas station Am/Pm store noticed that I was looking…read moreinside these Sanrio figurine boxes. 1. The boxes were not taped so customers cannot open them unless purchased. 2. There isn't a sign stating that as a customer, we shouldn't be opening them unless we decide to purchase first! Maybe I didn't see it, but I certainly almost did not purchase because of the way she dominantly told me, "Don't open the boxes! You can't do that!" It's the tone of her voice as if she's power tripping! It's no wonder this location has a low rating! Hopefully if I ever have to go by this location that I no longer have to deal with her! What a huge turn-off!

All gas station by law must provide free air. Went in and needed air for my tires. Told me I needed…read moreto pay because I didn't buy gas at that station. I buy gas everywhere, never been told I needed to pay for air. This is by law air should be free. Don't go to this franchise they suck.

I finally caught the cashier swiping his card to get my gas credits. Every time I fill up or buy…read moreanything, my club # doesn't work, it's because he has already entered his # to get my credits. I told him today, I only have this issue when you are working, and he just plays stupid. The women that work there are awesome, super nice and my # works for my credits with them every-time. Pay at the pump directly to get your credits (points saved) or make him cancel and re- ring up your purchase. Shady!

Absolutely terrible experience. None of the credit card readers at the pumps work, so you're forced…read moreto go inside and prepay. After pumping gas, I went back in for a receipt and the attendant tried to avoid giving me an actual itemized receipt showing how much gas I pumped and the price per gallon. That's a huge red flag. It gets worse. The air machine doesn't work properly and actually let air out of my tire instead of filling it. When I asked for help, the attendant was completely unhelpful and dismissive. The car wash is just as bad and not worth the money at all. Overall, this place feels shady and poorly maintained. I would not trust them and definitely won't be coming back. Save yourself the frustration and go somewhere else.

EVERYTIME I go in and, I believe her name is Cynthia, if I'm wrong I will update, she is ALWAYS…read morefriendly, sweet and VERY attentive. The first time I went in she asked if I had a Rocket Card. I didn't and she gave me one. She will always ask if you have it with you, in case there's a discount. If I knew what a small town gas station was like I would imagine this is how it would be. The place is clean inside and out. The reason I gave it four stars and not five is because you never know when the door will be locked for their break, when it's one person. I pulled up one day in the middle of the afternoon and it was locked with a return sign. The gas price is higher if you don't pay cash, but I go there for the deals on the drinks inside.

this is the only gas station in the area that will continuously sell a car wash when the car wash…read moredoes not work. The car wash did not work for at least three months and I had to keep coming back every three weeks to get a new code just to you the car wash I bought three months ago. if you want the discount for purchasing the car wash this is not the place to come to. this place gets zero stars.

DONT GO HERE! They hire people that don't understand anything you freaking say! I pumped $20 of gas…read moreand their cash register said 6.060 gallons of gas and when the gas was done pumping it pumped 5.635 gallons of gas! I went back and tried to explain to her that it didn't pump the right amount 6.060 gallons of gas and she has nothing to say and said " the manager will be here tomorrow"! Imma save you some time DONT GO HERE! The lady that works this shift doesn't know what she's doing it was during shift 3 at 7:36 PM Sunday Nov, 29th

This Arco is not far from various shops and major streets. It has an AMPM store and the best part…read moreis that there a hydrogen fueling station included. Service has been good for the most part. I would highly recommend this gas station especially for hydrogen vehicle owners since those are extremely hard to find.

DO NOT COME HERE FOR PROPANE. If I could give this place negative stars I would. The man running…read morethis place is a straight up crook. We went to refill our propane tank for our 4th of July bbq. He refused to check the level before charging and insisted on charging over $50 for a 10 gallon refill when our tank is only 5 gallons. When we asked him to check the level before we paid, he refused and said "take it or leave it. Everyone charges the same." We left and went to U-Haul where they checked the level and said it only needed ONE gallon. Filled it up for $4. Ridiculous.

I dropped my car off at 8:00 AM sharp for a diagnosis. The owner wasn't even there. Another…read moreemployee took my keys and paperwork and told me to come back in two days. After 8 hours of my car sitting in their shop, I called to check the status--only to be told nothing was done. Absolutely nothing. Then they casually informed me that the mechanic is out for the rest of the week and told me to come back next Tuesday. This is beyond unprofessional and completely disrespectful of customers' time. They had my car all day and didn't bother to mention they couldn't even work on it. Terrible communication, terrible service, and total incompetence. I would not recommend this place to anyone.

It cost nothing to be Kind I stoped by for an estimate was…read moretold to bring it in next morning unfortunately life happens I came back the following morning I asked if it could be taken care of the guy saids repeatedly how I should have been there the day before he's booked I said thats ok how long he stated is a long wait he's booked & I should have been there the day before.. it was unnecessary unprofessional no need to remind me why I couldn't make it.. you don't know what people are going through when someone saids yeah sorry it was not intentional life happens.. just do your job professionally no need to be rude about it and remind people why they didn't make it. THANKS to this experience I ran into a place called SAN JUAN AUTOMOTIVE down the street Professional Polite Great Deals Great Service Great Reviews

Let me start off by saying *DAWN* is so great you don't get many people like her ever in life…read morealways stop by for a quick drink better then going to the shell or 711 on this weird street she actually cares for the customers even though some over ..... you know comment on her work she's a great worker always cleaning too the bathrooms are amazing BTW great job She deserves more praise that lady thank you

Dawn is so great when i come here always so helpful always so clean and attentive always stocked to…read morei love the customer service here ... Some people dont understand the true meaning of customer serivce and she deffently does that thank you dawn u rock

Restrooms closed. No reason, not even for customers. SAD. Supposed to service friendly, not that…read moreattendant. Crabby and miserable. Don't bother stopping

Half of the functions in their car wash don't even work--the rim cleaning on one side is completely…read moremissing, only half of the nozzles seem to be working, and I have to wipe down most of the car with paper towels because their dryer does not hit all of the car. I also had a question of the cashier about why two of their credit card readers were not working on the pumps and he just completely ignored my question and just asked me which pump I wanted to use. Terrible customer service.

The employees are very helpful normally. Tonight the horribly designed card readers at the pump by…read moreInvenco finally worked. I know the employees have been trying to get these fixed for a very long time. It makes me so happy. Note to stations: Invenco seems as reliable as a McDonalds ice cream machine. Avoid them.

Be careful with this gas station. It does not pump gas. I showed up with 9 miles in my tank. I put…read morefive dollars and I left with 9 miles in my tank. I basically just gave the gas station five dollars for nothing.

Family member likes this gas station…read more 615 pm, Saturday, March 7, 2026, FYI, they charge $1.00 to use their air and water machine. The lady attendant was nice. She ran my $5.00 bill through the counterfeit machine! WTH! She said every bill. I had to break the bill, I had no quarters for the machine. TIP: take off all the air valve caps before starting the air machine as the machine is on a timer.

I can't believe what I experienced at this Shell station. After fueling my car, I went to fill my…read moretires and the woman named Affelia demanded $1 to turn on the air pump. I reminded her that California law requires free air and water for paying customers and even showed her the posted sign. She then said the pump was "broken" and told me, "If you have a problem, call the number -- I don't care if you call or not!" Such rude and dishonest behavior is unacceptable. Very disappointing experience at this location. I am reporting it to the numbet provided.