Excellent service ! Quick turnaround Dakota is very…read moreknowledgeable...highly recommend. Great location as well.

Brought my computer back to life, I asked them to replace a few parts, and when I picked up my…read morecomputer they said I didn't need all the parts so the bill was lower than expected. That's integrity, and I appreciate it very much.

Brought in my wife's computer because one of the fans was making a noise randomly. Within seconds…read morethey found the problem, fan on the GPU was not always moving. Wife decided for an upgrade and Noah was able to suggest a GPU that my current power supply could handle. Kept the old GPU for future repair and wife was happy with the new GPU. Great experience and will be returning when our Costco computer fails again.

My 7- yr old laptop hinges were loose. Over the phone, Wyatt told me to bring it in to their…read morestore. When I arrived, he remembered the issue & immediately took it apart, found a screw had fallen inside & replaced it & tightened all the others. I was in & out quickly. i will use them for all future PC issues.

Quality service, very knowledgeable, and quick to respond…read more I highly recommend his service for most computer repairs and especially MAC computers. Thank you for your hard work and making our lives easier.

Fantastic. Cooler was bad. CPU overheating. Done in 12 hours. Competitive pricing. Available and…read moreresponsive.I work until later in the day and he was willing to let me drop off after hours, which is a big deal because most places close at five. Pricing was fair and competitive. 5 stars.

Mitch is such a wonderful business owner and tech guy. In 2021, he gave me a suggestion. I returned…read morethe old laptop to Costco and bought Asus. After 2+ years. Asus' cooling fan has been acting up. Just today, I called Mitch. He sent me a link to buy the fan. He didn't find an installation video and recommended DIY and asking him questions if necessary. Mitch's service is invaluable. He didn't charge me consultation fee. Truly appreciate his immediate insight and great willingness to help.

Had another occasion to use the services here and again have to say I would recommend Nu-World…read morewithout hesitation. Had a monitor issue and Mitch helped me find the right solution. KUDO's!!!

Jeremiah performed a very thorough inspection of my laptop, identified the issues I was having, and…read morefixed them in a timely manner. I would highy recommend Jeremiah to anyone who needs a computer technician!

Jeremiah was very friendly and personable, He will be my go to guy in the future. He was also very…read moreknowledgeable on the computer steps. Very happy with my service today.

Great service, very knowledgeable, Highly recommended, The people who work here are friendly and…read moreexplain what needs to be done.

Awesome small business. My husband exclusively will take his computer here. Owner is super…read moreknowledgeable, super fast and friendly. Seriously awesome

They do a decent job diagnosing issues with computers. I have taken two desk tops up there, my…read moredaughters and my neighbors. Although they can diagnose issues, when they found a virus on my daughters they couldn't clean it off because they didn't have a program to do it. On my neighbors computer, she said she only used it for basic tasks but while they couldn't anything wrong with it beyond being slow because it was old, the guy there helping us said they could build her a custom one from scratch for about fifteen hundred bucks which would be great for gaming. She was there with me at the time and said she's in her seventies and doesn't game, so she doesn't need anything more than being able to pay bills online. He said but it's a deal because she can upgrade it as needed. I suggested she just get a basic laptop from Costco for a quarter the cost. Update: The local district manager reached out to me after I wrote my review this morning. He expressed concern over my review and we discussed the particulars of my visit so that he could discuss them with his team to ensure misunderstandings between store employees and customers are addressed appropriately in the future. It was nice that he reached out and didn't just ignore a complaint but actually treated me like a human being and listened to what I had to say, which isn't something you get a lot of anymore.

I dropped off two computers on a Thursday....Tried to pick up on Saturday. I checked the website…read moreand it said open at 9:00...I went at the opening time only to be told by the cell phone guy that they did not open till 10....after frustration since i had a busy day...I ran a few errands and when I returned I had an accident in the parking lot...not DD fault but I was upset when i went to get computers. The guy who gave me the computers was extremely rude after i recommended they change thier opening times on line. His quote was "I am not apologizing for working my hours" I did not need to be treated so rudely so that is it for me. Their are plenty of techs out there who maybe have some ppl skills.

Mike was great to work with. He was up front with all the prices and was in constant communication…read morewith me. He stayed with in the budget discussed and gave me additional services, free of charge. Once the work was completed, he thoroughly explained all of his work and gave advice on how to properly maintain my gaming machine. He was always polite, respectful and demonstrated high levels of expertise. I would highly recommend him.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

ELIJAH was FANTASTIC! Couldn't ask for a better tech. He had all our issues solved a few minutes…read moreafter arriving here. It was like magic! He knew exactly what to do! I'm really amazed that any human could instantly understand and fix problems so quickly. I think maybe he's a robot! All issues SERVICE , QUALITY, VALUE

Jeremiah was very friendly and personable, He will be my go to guy in the future. He was also very…read moreknowledgeable on the computer steps. Very happy with my service today.