Brought 2 young adult children here, and the service is absolutely amazing. David, in particular,…read moremade them feel comfortable, at ease, and even taught them how to tie a tie! We will be back.

I wanted to leave a review because of the great experience that I had today. I am a very difficult…read morefit falling between traditional sizing and Big and Tall. It was quick and straight to the point but not hurried. I chose the wrong color for my shirt and came back 20 minutes later for quick exchange. My sales consultant was both knowledgeable and professional and made my experience a pleasure and not the chore I usually face.

Some amazing excellent clothing for men here. The quality is fantastic. However, the prices are…read moreextremely high although that's kind of to be expected in Litchfield. They are located in a great area with lots of stores and eateries.

We are in town for vacation on a long holiday weekend. My husband and I went in here and both ended…read moreup buying really cute and unusual items. The review below that says the staff isn't friendly-- I can't imagine that you were in the same store. We were greeted with big smiles and offers to help (and we were in sweatpants after a hike, so it's not like we looked like money). The clothes are expensive, so I wouldn't buy my everyday clothes in here, but for a splurge, I'm really pleased with what we bought.

They don't have a lot for dudes but I can't think of any place else that can sell me a purple silk…read more80's style three piece suit. I love this store because they have everything you need to look like you are starting a band. Not much fits me in this store and it's mostly for women but it's fun to look inside.

I'm a t-shirt and jeans guy, and Ali could not have been more helpful in helping me select a…read morejacket, as well as matching shirts and accessories. He even steamed the shirts before I left, so I don't have to iron them. Thank you again for all of your help.

GREAT SELECTION, well presented, help was professional and knowledgeable. A pleasure to shop and…read morebuy!

This was by far the worst buying experience. My fiancé and I went in to buy suits for our wedding…read moreparty. The first time we went in we were never greeted and when someone did eventually come over to help us it seemed that we were inconveniencing her when asking questions. We left that day with written prices and item numbers. We went back the following week to purchase all six suits. Long story short, since the lady we had previously spoken to was not there at the time we had to deal with another employee. This gentleman quoted us 3 different prices in a matter of 20 minutes. We ended up waiting for the lady, who was the manager, to get in for her shift and when we showed her the paper with the pricing she told us that we were wrong and she never would have quoted us those prices! Unbelievable since we had her written information to prove it. The lack of customer service was atrocious. I sent an email to corporate regarding our experiences...it was that bad. I would give this store zero stars if I could. I hope no one has an awful experience like we did. We ended us buying our suits elsewhere...somewhere that knew what customer service was.

Aside from a mom and pop store I'd consider their main competition to be the "Men's Wearhouse."…read more I was brought in by a sale which was effectively buy two, get three free. Keeping in mind their normal prices are out of my league I felt I got a good deal. I felt similar when I took advantage of MW's bogo sale. This location has more of a dressy selection of clothes versus MW. I prefer the choices of dress shirts here; the fabric and fit are terrific. The pant/slacks are also excellent quality. They offer free tailoring although they don't advertise it (why?). I don't know that it's free 'lifetime' tailoring like MW, perhaps that's why (they don't advertise it.) JAB salespeople were not as aggressive as MW but also a shade less helpful. In either case I'm not calling those negatives since everyone has different shopping preferences. It's just my observation. If I need more dress clothes and they have a sale I'd come back.

After numerous recommendations to Men's Cloathing stores in Boston, all pretty disappointing..my…read moreson & I went to Rocco's. He was AMAZING! Meticulous, attention to detail, passionate about his work! My son chose a customer designed tuxedo. The measurements taken, details in finishes were beyond anything I'd expected! Always about the bride on the wedding day, yet my son looked like a model out of GQ thanks to Rocco! Cant say enough about this men's finer clothing store

Fantastic tailor who is currently working on a custom alteration and I'm really looking forward to…read moreseeing what the seamstress does with the dress! They have done excellent hem work and coat sleeve adjustments for me in the past so I'm confident they'll work their magic with any alteration you inquire about! My partner wants to get a custom suit there (they look/feel luxurious!! Can't say what it's like to wear it, but the material is top-tier). Would highly recommend to anyone in the Worcester area for at minimum a free espresso (that happened on our first visit and we'll never forget it!) Highly recommend coming in one car as parking is in the city and right on the corner of an intersection--fits 4 cars I think? Decent sized lot for Wormtown! No problem parking yet (and it's free) just an FYI. Make sure to think about checking these guys out if there not already booked!

Lots of customers service help! Good info and well made products! Shopping here again! Thanks!read more

After the initial confusion surrounding my order, the owner, Brad took charge…read more Brad kept me in the loop about my orders, apologized for the previous inconveniences, and spent time and energy to make sure that my purchase went smoothly. Thank you, Brad for the effort you made to smooth things out.

We rented a tuxedo for my son's prom at Zahner's. The service was incredible: professional,…read moreprecise, pleasant and unbelievably fast. The price of the rental was also less than every other place we'd heard from other boys. The folks who work here are SO good at what they do....you not only want to return for all of your other clothing needs you want to tell everyone to go here. We will be returning for senior prom as well. The experience was TOP NOTCH. So pleased with our experience....

Trying to get in touch with the store because they were closed yesterday(6/10/2026) when the…read morewedding party went to get their suits. Sign in the window said A/C was down. We need the suits for a wedding tomorrow afternoon! I noticed men's warehouse is responsive on here so I figured maybe I could reach someone this way.

Don't bother buying anything from here if they don't have your exact size on the rack in store. Had…read moreto order a jacket from them because although they had the suit pants, they didn't have my size in store. After being lied to about when the jacket would be in, the supposed 2 weeks I had before my even were whittled down to only 4 days by the time the jacket came in. Then when I came to pick it up, it was damaged and they supposedly "overnighted" the same jacket from another location, however it took another two days to come in. Day before my event now, still no call about the jacket coming in so I called again and no one can find it, so as I'm about to get another suit at another store, they call and have supposedly found it, so I drive 45 minutes to Holyoke to pick it up only to be told they again could not find it when I arrived. Finally after 15 minutes a manager located the jacket in the back, but after all the trouble they only gave me a plastic bag for the jacket on a downpouring day even after purchasing a $500 suit because they had supposedly run out of suit bags. Absolutely will not be back as the communication and lack of professionalism was very disappointing.

One of the best shopping experiences you could ask for. Have been a loyal customer for over 19…read moreyears, and travel two plus hours to get there... I always feel it is worth every second! A few weeks ago I popped in, and was helped by such lovely new young ladies! Kim, Mimi, and Laura were amazingly helpful in putting together my outfits for a trip to NYC. Although I missed my oldies but goodies, Cynthia, Adam and Sue Ellen, who are also wonderful, I was grateful for all the help ! Sending a huge thank you for the great customer service Zanna is known for. !! Lori Siegal

Although pricey, Zanna offers quality clothing and shoes that will last you many years. Their stock…read moreappeals to older professionals and students alike. I bought some beautiful leather heels for work 4 years ago and still wear them! I am looking forward to getting more shoes here- they carry the coveted Frye brand boots as well. Staff is helpful and accommodating.