Terrible. This dentist could care less if I was in pain. I will never recommend him…read more Everyone was very rude, and made me feel like a junkie because I asked for something for the pain. He is just rude and pompous.

Very kind and professional with a great sense of humor that puts one totally at ease!…read moreVery nice office manager as well. Highly recommend

The whole team was friendly and professional. They made me feel comfortable, answered my millions…read moreof questions, and did great work overall. And the team ran like a well oiled machine. Special shout out to Sam at the front desk who was warm and welcoming the first time I called, (and all the other times I called with follow up questions). Maranda made the billing process transparent and seamless (I walked out of my consultation appointment knowing exactly what I would be paying). And Dr. Cline-Fortunado did a thorough exam before making any recommendations, and was very honest and respectful when presenting my options. In addition, the office is clean, modern, and soothing. Nobody loves going in for a dental surgery, but honestly, they made the experience quite pleasant.

My daughter had an OK experience with her wisdom teeth extraction…read more However, the office staff is extremely unprofessional. Several months after the surgery they sent me a bill for therapeutic medication they gave at the surgery. When I initially called to ask about the bill they told me they would work it out with the insurance company. Then a few days later Maranda started texting, emailing, and calling me about the charge over the course of a few hours. I asked for details in writing and she described about $1 worth of meds they wanted $155 for. I am not surprised insurance denied the claim given the excessive charge. Based on this experience I do not recommend them at all. It is not worth the trouble of getting harassed during your work day over a ridiculous charge.

I think I was too harsh on my original review. I think Dr…read moreOster may be technically a good dentist, but he is no very personable and he can be judgmental and condescending. Echoing others experience, he seems to direct you to only the solution that he wamts optimized for $ - maybe the best solution, but not the only one. In the end it just wasn't a good experience for me.

Amazing dentist, Dr. Nathan Oster. Has been great gental…read moreprecise with technique and my teeth look amazing!

Today was my first consultation with Dr. Timothy Gifford, periodontist. I barely slept I was so…read moreanxious. I'm so glad I found this practice! After a comprehensive exam, Dr. Gifford spent time providing me four incrementally more aggressive treatment options. I have never in my life had a dentist spend so much time with me. I have confidence we will find a workable plan to treat and/or mitigate further disease. Bonus: The staff is really fun and the office is cheery and comfortable. 10 stars! Thank you!

I used to love and swear by this dentist until I learned the truth. When I had to change insurance…read moreand get a new dentist, they were flabbergasted by how shoddy their work is. The nightguard that Dr. Kaur gave me had been so improper that it was damaging my teeth and causing the front teeth to chip and crack. I was actually asked if I had gotten this nightguard from a different country, that's how slapdash it was. When I came in to ask for a refund to at least get some kind of moral mea culpa from them (this nightguard costs $735ish before insurance, according to the receptionist, but replacing a tooth is easily ten times that much, so it would be a drop in the ocean compared to the damage done to my mouth) I kept getting the runaround about things being "subjective". Then when I wasn't dissuaded I got an appointment with the doctor to talk it over, which I assumed would just be them trying to convince me my new dentist is a con artist, doesn't know anything, etc. And lo and behold, no surprise that's exactly what the appointment was about. No refunds, and that I should consider myself lucky my mouth guard even lasted this long. Now instead of things being "subjective" it was preposterous and no dentist in their right mind would say such a thing. Yeah, I'm sure my board-certified TMJ specialist was just making it up, while the dentist who made the device in question has no room for doubt. I mean I'm pretty sure they even made sure to CYOA by asking to take a look at my mouthguard so they could do an official "reply from the owner" here with something like "Actually when you came in we proved your teeth were already broken and we didn't do anything wrong-" and try to make other people reading this think I'm not being accurate. They tried to say my current dentist must be a scammer for charging around $1100 for an occlusal guard and that must be why. But I called around town and most dentists are in the 1000 dollar ballpark for guards. The only ones who quoted me lower than 900 were quick and clear to point out "that's just a base price, we increase it if it's more complex, and it'll probably involve exams too". Oh and if that wasn't enough, Dr. Kaur insisted the receptionist had just been mistaken and that actually it was only $300, and that I should be counting myself lucky to have gotten such a good deal - as if I care about saving money when it means breaking my teeth. While this is mostly what I'm pissed off about today, in the last few years I got the same fillings done on my teeth again and again from these people, while the filling I got ages ago from my paleolithic-era dentist in Mountain View is still holding strong. So I'll ask again who the real scammer is. And just as a funny aside, while I was waiting in the office, there was a guy at the front desk who showed up for his appointment, only to find out it had been canceled, despite having confirmed it. It turns out that the front desk just relies entirely on the automated system with no verification, had somehow sent another confirmation to the wrong number, and canceled his appointment. Obviously this doesn't impact my own experience, but it does make one question why there are so many screwups in one office. In one day. At the same hour.

Anna the hygienist was the best I've ever had. She offered me gum numbing and chapstick. She was…read morekind and did a wonderful job cleaning my teeth! The office staff was friendly, the office was immaculately clean. Great visit!

Be extremely careful with this business:…read more Firstly, false advertising as when you google and look on his website it clearly states he is an oral surgeon, does root canals, etc. See snippets of his services below. This is very deceiving, deceitful, untrustworthy establishment: "Oral and Maxillofacial Surgery - Robert Matiasevich Jr. DDS" "Medicare Part B For oral surgery or severe dental treatment that impacts your overall health, Medicare can help. You must be seen in our office to evaluate the necessity. Call today." Secondly, front office the face of this business is completely inadequate, I was very detailed about what I needed and explained my oral surgery needs... Guess what? Yep you guessed it ....he doesn't do oral surgeries.... Thirdly, wasn't able to compare new regular X-ray with old 3D X-ray which was extremely important to know. I did get the dental codes I needed for insurance purposes but at a very high cost. Their costs are extremely high and I would definitely look around for good doctor with decent pricing and quality personnel. Dental assistant WAS NOT very good , was polite and business friendly. Note I use the word "business" a lot because it's doesn't feel like a "health service provider " office....And it should!! She dodged some of my questions and that was my first inkling that something was up and the doctor couldn't even answer my questions either. Had a list of questions. When leaving, the doctor should have waived the fee for false advertising and hiring inadequate front desk personnel. Or even lower the cost and pay minimal fee for codes. He knew what was happening....shame on him!! They make you feel like it's all about the sales and don't care about your welfare. Once my surgery is complete will need new veneer and DEFINITELY not going here!!!

Dr. Valle and his team are the best whether it's for just a cleaning or additional work. The office…read moreis no pressure or upsell. I enjoy going to the dentist now.

This is a very well operated office. On an imaginary list of everything I desire in a…read moredental/medical office I would mark each check box. Dr. Valle is competent, confident, skillful and attentive. The same can be said of the hygienist. The assistants and office staff are pleasant and efficient. The office is clean and modern. I especially appreciate their routine practice (surprisingly overlooked at many dentist offices) monitoring the fluids secreted and going into your mouth so you never have to swallow it. I grew up when nitrous oxide and a prescription of warm fuzzy pain pills made going to the dentist a pleasant experience. My mouth has gotten more sensitive over the years while practices have grown more and more restricted. I have accepted the current trends and was not motivated by the allure of "sedation dentistry." I did not even consider inquiring about how that might assist me and my nervousness. There are other important things this dental office addressed on my list but if I ever truly need it this office offers "sedation dentistry." I had to have a filling replaced without nitrous and I was nervous. What I worry about a filling procedure is if the tooth is drilled free of decay or an old filling and the novocaine still allows random jolts of nerve pain. Before heading to the appointment I took 3 extra strength Exedrine even though I may have been as nervous as I was going in for cataract surgery, believe it or not. It helped that I had already undergone the cataract surgery and the experience turned out to be a thousand times less uncomfortable than anticipated. In both cases I had to accept things and proceed, regardless of concerns. But every step of this dental procedure encouraged me to relax more, namely Dr Valle's calm execution of skill. You can sense you are being handled skillfully and trust good hands of a good dentist and hygienist. Here, both have a feel for the boundaries of pain. I probably have relatively high standards regarding dental/medical offices. Not mentioned yet, I want to feel I can be healed in the environment and I want to leave healed or on my way to being healed. I am certain this is possible at Dr. Valle's Santa Cruz Dental Care.

It is rare that I feel so inspired by service or care that my first reaction is to want to write a…read morereview..but Dr. Perkins and his entire staff deserve such a review. Upon first entering the door we were greeted by professional, welcoming staff that made sure all of our paperwork was in order. The patient I was bringing in needed extensive dental work and Dr. Perkins generously offered to take her on as a patient. After a particularly difficult appointment, Dr. Perkins followed up with a personal phone call to reassure me that he was aware that the appointment was unusually difficult and addressed some unspoken questions I had. Talk about intuitive! Each of his staff members were courteous and encouraging. The greatest moment was today, when this young girl told me her mouth was still sore, from the latest extraction, but it was healing and she could never remember a time in her life when her teeth had been pain free. Dr. Perkins and his staff literally made a life changing difference. I would comfortably recommend this dental office to anyone. They are a judgement free, service oriented office that truly cares about the individual!

I had a great experience here. The office was very clean, the process was quick, and everyone was…read moreinformative. Marina did a wonderful job cleaning my teeth and Dr Perkins was amazing, explained everything clearly, and made my appointment easy.

I had my wisdom teeth removed here earlier this week. During the procedure I was told that I had an…read moreasthma attack (I do not have asthma). After the surgery, I called the office to follow up and ask questions about the recommended steroid medication. When I expressed concerns about taking steroids, the staff member on the phone began discussing another patient's personal genetic history related to steroid use, which felt like a serious HIPAA violation. When I pointed this out, the staff member Brianna became upset transferred me to Dr. Cline who ended the call without any help. The situation left me feeling very uncomfortable and concerned about both the professionalism and the handling of patient information. Overall, this was a very disappointing experience in terms of communication and patient care

The whole team was friendly and professional. They made me feel comfortable, answered my millions…read moreof questions, and did great work overall. And the team ran like a well oiled machine. Special shout out to Sam at the front desk who was warm and welcoming the first time I called, (and all the other times I called with follow up questions). Maranda made the billing process transparent and seamless (I walked out of my consultation appointment knowing exactly what I would be paying). And Dr. Cline-Fortunado did a thorough exam before making any recommendations, and was very honest and respectful when presenting my options. In addition, the office is clean, modern, and soothing. Nobody loves going in for a dental surgery, but honestly, they made the experience quite pleasant.