Best Urgent Care experience ever! Beginning with the Front Desk receptionist and all the way…read morethrough to Doctor Carmen Rojas and beyond I was treated respectfully and with care. Dr. Rojas listened to my wife explain past/present medical information and ordered additional tests to be thorough. World would be a better place if all medical care could compare to East County Urgent Care. Kenneth Crum 1626 East Main Street Suite 100 El Cajon, Ca 92021

Top notch care in every way possible. Fast, courteous, caring and professional staff from start to…read morefinish. My husband was il and what a relief to see Dr. Carmen Rojas today at East County Urgent Car. im leaving this well deserved 5 star review as our thanks for the top quality care we received this afternoon. Bonnie Gay Crum

Scheduling an appointment, and later, an x-ray was surprisingly easy. I even rescheduled online…read morewhen I realized I needed a later appointment. They were able to get my x-ray done on a Saturday, have the results read, and sent to my doctor in time for a follow up visit on Monday. Check in was simple with either the tablets at the front desk or via the text message they send. Staff was great: efficient, pleasant, thorough, and listened well. I feel like I got very good care and results.

This is my first call to this Marque Urgent Care Clinic . I…read morecalled this business yesterday on Wednesday, June 10, 2026 at 4 PM. I thought if I went to this Marque Urgent Care Clinic yesterday to ask one of their Doctors to give me a Blood Test and an Ultrasound on my right leg which I was experiencing moderate to severe pain that feels like a tingling sensation from underneath my right knee down towards my right foot. I also have swelling in my right leg and my skin on the front and back of my right leg is warm to the touch. These symptoms that I am describing are signs of a Blood Clot in my right leg and I was advised by my nurse to walk into this Marque Urgent Care Clinic yesterday. A blood clot is a very serious medical condition. It's a medical emergency. When I called yesterday at 4 PM I got an answering machine that said ALL OF THERE MEDICAL STAFF IS BUSY AND LEAVE A MESSAGE. I did leave my full name and my cell phone number to call me back ASAP. This Marque Urgent Care Clinic NEVER called me back yesterday and I have a serious Blood Clot in my right Leg, if this blood clot breaks off it can move up to my heart and I can have a Heart Attack and Die.

NP David was absolutely wonderful! He was knowledgeable, caring, and attentive throughout my visit…read more He took the time to answer all of my questions thoroughly and made sure I felt informed and well cared for. I truly appreciated the attention and support he provided.

I came here because they were said to be in SIMNSA network. I gave them all my insurance…read moreinformation but they said they couldn't verify my insurance so I needed to sign a form making me responsible for all billing because they weren't in their network. When I told them I came to this specific location because I thought they were in the SIMNSA network they said they are lol "They are in SIMNSA network if you can pay out of pocket but they aren't if they need to verify any insurance information." Seems like they are looking for dollars rather than helping people

Literally made this account just to write about this experience. Nurse practitioner, Peter Tannous,…read moremay both sides of your pillow always be cold. I've visited this MinuteClinic several times for flu shots and TB tests, and while wait times can run longer than expected, I understand why. Between walk-ins, limited providers, and the unpredictable nature of healthcare, delays are sometimes unavoidable. This visit was no different. While waiting for my general medical exam, I noticed a steady stream of patients being checked in. At one point, an older couple at the front desk seemed to be having trouble navigating the walk-in process. Peter stepped out of his room repeatedly--at least five times--to help translate and explain the system to them. Despite his efforts, they seemed confused about how to proceed and would repeatedly approach the front whenever a name was called, even when it clearly wasn't theirs. By this point, I was about 10 minutes past my scheduled appointment, and the waiting room was getting busier. Peter calmly explained to the couple that he could only perform the specific TB test they wanted to sign up for, while they were requesting multiple services that the MinuteClinic doesn't even offer. Shortly after, he called my name. As I walked up, I overheard other patients expressing frustration about the wait, with some even canceling their appointments. Meanwhile, Peter just sighed and immediately returned to providing professional, attentive care. During my appointment, he was nothing but kind, focused, and respectful. I had forgotten some required forms for my exam, and he was incredibly understanding--allowing me to quickly run to my car to retrieve them. He also took the time to give me thoughtful advice about my future in nursing, which I truly appreciated. Unfortunately, the earlier couple continued to interrupt, knocking on the door multiple times during my visit. Each time, Peter had to step away to explain that he was with a patient, while they grew increasingly frustrated that he couldn't drop everything to assist them immediately. He apologized to me every time he paused, though I didn't mind. I could clearly see the situation he was managing. That experience alone was a powerful reminder of what our healthcare system is. In the single hour I was there, it felt like a full shift's worth of challenges. Patients don't get the care they genuinely need, incompetent people don't do their research, and providers that ARE present become ill-equipped punching bags. It is a constant cycle. TLDR: The minute clinic here is a disaster. I agree with other reviews that it is understaffed and often overbooked (walk-ins are not as simple as they seem). Patients deserve timely, high-quality care, but it's also important to understand the system's limitations. IF YOU are standing there, signing up for a 10-minute TB test, as it was the only appointment available to make online, and then are SHOCKED when the only 1 NP working there tells you they cannot perform the 50-minute appointment you ACTUALLY wanted to have done in that 10-min slot, then YOU are the problem. Understaffed or not, it is the few entitled/ignorant people I see from time to time that cause the greatest disturbance in ANY healthcare clinic/hospital/pharmacy/you name it. Healthcare providers are humans too, who get overworked like the rest of us. They work under pressure, juggle multiple responsibilities, and still strive to give each patient the care they deserve. Before leaving a harsh review about "bad service," it's worth considering the bigger picture.

Every time I go to this minute clinic whoever is there always help and I've never had a bad…read moreexperience here but yesterday I had the best experience with the nurse practitioner Peter, he was so nice, professional and he went above and beyond to help me with everything I needed. I'm very thankful

My wife got a bee sting and we found out she was allergic to them. Her throat started to swell up…read moreon a Sunday. I took her in to urgent care. They were friendly and professional. And helped my wife recover quicker. Very clean and organized center

Sonja, Melissa, and Amy went above beyond to take care of my friend and made her not worried as she…read morewas before. The whole staff is full of warm hearts !! Thank you for the vibes:))

Front desk lady super nice , the doctor she was super nice , nurse was super nice , very good…read moreexperience and got the help I needed thank you palm urgent care

If every urgent care visit felt like this, I'd start getting hurt on purpose…read more From the moment I walked in, the two young women at the front desk were warm, welcoming, and genuinely kind -- not the fake, "we-have-to-be-nice" kind, but the kind of caring that makes you feel like you actually matter. They set the tone for the entire visit (if I had employees like these, I would definitely give them at least 6 week fully prepaid and all inclusive vacation to Bora Bora on the company at least three times per year!) The doctor took real interest in my injury -- not just a quick in-and-out diagnosis, but thoughtful, attentive care. You could tell he was engaged and wanted to help, which is rare these days. The whole place ran like a well-oiled machine: fast, efficient, and impressively clean. I barely had time to finish filling out my form before I was already being seen. Highly recommend this location if you want to be treated like a human and not a number. 10/10 experience. Theodore

I recently visited the facility due to a flare-up of an old injury. The staff took X-rays, provided…read moreme with crutches, and gave me referrals for physical therapy. Because I am currently unemployed, they also referred me to a specialist in health insurance. I was in and out in less than 2hours! I want to give a special mention to Mirna in the X-ray department, who was exceptionally professional and kind.

Got called in to come in early for my appointment waited more than an hour watching most of the…read morestaff just on their personal phones. Finally after an hour and a half I left. They need to hire people that want to help others not just collecting an easy check.

Pro: SYHC Staff…read more Care Con: Not closer I have been a patient under SYHC for over a decade. These practitioners and team are as dedicated to your health as you are. El Cajon office is clean, easy to find, and all that you need it to be. Just like most SYHC locations, they offer services such as: Dental Chiropractor(not at all) PCP(Primary Care Physician) Etc.. I wholeheartedly recommend San Ysidro Health Center: El Cajon if you need health assistance, not Emergency.

What a wonderful experience for a dentist appointment. They have modern technology and excellent…read moredentists. This was one of the best experiences I've had and seeing a dentist. Very happy.

Suzan Calcutte is a great NP always punctual, knowkegeble and kind. Great quality care and curteous…read morehappy personnel. Mahnaz is good at taking blood, will not hurt you, nice a fruendly. Overall, great medicall personal, yes I do highly recommend them for your health care. Thank you to all.

Blood drawer not very friendly no were instructions very precise. She appears to not be happy in…read moreher position

Dr. Rundell is thorough. His bedside manner is top-notch, in addition to his impeccable skills. Dr…read more Rundell saw me on short notice during a holiday. He took time to listen and discuss my symptoms to treat them. Dr. Rundell is great. Anna does a fantastic job at the front desk with patients. She demonstrates a compassionate manner. Anna is caring.

I am here with my Mother who is also accompanied by my Dad for her to be looked at medically. In…read moreany case, this Urgent Care seems to be kept clean which is nice to see . Also, there is a sanitizer machine upon walking in the door . It was nice to see that because the one sanitizer I usually bring in my purse was gone. This Sharp Urgent Care clinic seems to be a good place to help their patients as they always do what is necessary to help the patients I do want to say the waiting room needs to be fairly quiet for people who are waiting patiently for their family members . There is this Mother with her daughter who is talking so loud the entire place could hear . I feel someone needs to remind patients if they need to talk loud, they can simply walk outside. It's just rude when the people who do that do not care about other's peace of mind. Again, talk outside because no one will have to listen to them speaking loudly about their personal lives. I hope in the future the front staff can remind people to keep it quiet as there are others here who relish peace and quiet.