I was seen quickly, xrayed and had my pain med prescription and a referral to a specialist for my…read morebroken ankle in just over an hour. Highly recommend!

Excellent care of this stubborn old lady who should have gone in a week earlier. Wonderful staff,…read moreimmediate treatment, after 2 weeks of deep cough, I'm nearly 100% today. Great experience.

I went there to get a neck wound checked out that was causing me some concern. The staff was kind,…read morethey explained everything clearly and made the whole experience easy for me. There was plenty of parking when I got here in the morning and my wait time was shorter than expected. Ashley was great! Every urgent care and hospital would be lucky to have her. She was friendly and helpful and I feel a lot better and less worried because of her. Overall, 6/5 stars

This is the second visit I have done here. One for myself and now for my daughter. Both times were…read morewalk in and was seen within 45 minutes. I came back because I really liked the Dr. she's very communicative and she actually listens. Very important for a healthcare provider. To be heard. She makes sure she's checks all boxes if with symptoms. She really cares. I drive 20 minutes to come to this urgent care.

I went in for a cold and they reassured me with covid and flu testing. They were really patient and…read morewent over medications they prescribed. Everything is digital so I got all after care results on my phone.

This is my first call to this Marque Urgent Care Clinic . I…read morecalled this business yesterday on Wednesday, June 10, 2026 at 4 PM. I thought if I went to this Marque Urgent Care Clinic yesterday to ask one of their Doctors to give me a Blood Test and an Ultrasound on my right leg which I was experiencing moderate to severe pain that feels like a tingling sensation from underneath my right knee down towards my right foot. I also have swelling in my right leg and my skin on the front and back of my right leg is warm to the touch. These symptoms that I am describing are signs of a Blood Clot in my right leg and I was advised by my nurse to walk into this Marque Urgent Care Clinic yesterday. A blood clot is a very serious medical condition. It's a medical emergency. When I called yesterday at 4 PM I got an answering machine that said ALL OF THERE MEDICAL STAFF IS BUSY AND LEAVE A MESSAGE. I did leave my full name and my cell phone number to call me back ASAP. This Marque Urgent Care Clinic NEVER called me back yesterday and I have a serious Blood Clot in my right Leg, if this blood clot breaks off it can move up to my heart and I can have a Heart Attack and Die.

Excellent Doctor Explained every completely. I felt…read morerespected and I was included in the decisions.

I would recommend this urgent care to my worst enemy, wait times are long and the MA that took my…read morevitals is rude as fuck don't know who decided to give her that license. she has no type of bed side manner, wish I knew her name, she was older and heavier set in bright pink scrubs on her phones, you can tell they hire about just anything there. Overall DO NOT GO HERE! Worst experience in a "medical" environment I have ever had.

Came as a walk in at 11:51am &was out before 12:30pm!…read more Came here cause I was feeling sick& eyes were burning. Everything went by quickly from the check in to discharge. The nurse & PA explained everything& were straight to the point. Gave my meds& told me to get some rest! The only thing i didn't like was how confusing it was to get there. Parked in the structure, hopped on the elevator to the 1st floor, walked across &went up the elevators to the 6th floor. It is all the way to the end of the building.

When I had an emergency visit, I was very impressed with this hospital. The check in was quick…read more The wait time to be seen reasonable. And the timely manner with the needed x rays was impressive. They listened, they cared and they took great care of me. The entire staff deserves and has earned my respect and when and if needed, I will go to this hospital first!

I have had numerous visits for Urgent Care over the years at Santee, Grossmont and Downtown Sharp…read moreUrgent Care's and every visit was 5 Stars! The reception and registration staff are always efficient, friendly and empathetic. The nurses and doctors are great as they make sure you are comfortable while you are waiting and the skill of the doctors in dealing with so many medical needs is truly incredible. I was shocked to see that the average for reviews and I have to believe that are many expert complainers in that average who can never be satisfied judging from my repeated great experiences. The convenience of having a great medical staff in a beautiful comfortable clinic with x-rays, scans and laboratory and knowing how long waits are at various clinics to avoid long waits is great!

Best of the Rees- Stealy offices. Ample parking and the staff are helpful and friendly. They'll…read moretell you if the wait in urgent care is reasonable or not and even suggest going to a different site if it makes sense and has a shorter wait.

After switching insurance from having Kaiser my whole life, and being assigned a PCP at the ramona…read moreoffice, this place was a nightmare when trying to familiarize myself with how getting healthcare typically works outside of systems like Kaiser. My experience with this office has made me question whether our healthcare system is somehow worse than I already knew it was. I wish I was exaggerating when I say that almost every single time I have come into this office or spoken on the phone with them, they have made a mistake, told me misinformation, or started to share my private health information over the phone before confirming it was me speaking. As a service industry worker, I try to be very understanding. That being said, you cannot afford to be bad at your job when working in healthcare. Alternatively, this office has failed time and time again to provide timely care because of scheduling issues. I do not find it ethical to keep accepting new patients as a PCP, but not be able to see them for MONTHS at times. I cannot imagine how much more stressful this experience would be for the elderly, or those with life threatening chronic illness. If possible, just make the drive to Poway. The extra time and money you spend on gas is nothing compared to the stress you may experience if you have urgent health problems that are not being properly addressed. I have never felt strongly enough to write a negative review before, but unfortunately it is that serious when it comes to public health.

After having Kaiser for 20 years, I had to switch providers after starting Medicare…read more More than once, I said, "These people are going to kill me". Insane wait times for a simple annual checkup... like three months. Twice the doctor mixed up my chart with another patient and didn't know until I told her that doesn't sound like my test results. The doctor didn't even look at my bloodwork until I was sitting in front of her, and I felt rushed. I told them I was moving out of state, but no one made a note of it. I kept getting texts from them, I replied I was no longer in the area. After getting set up with a hew healthcare system, I finally feel well cared for again, and realized how poor the service is in Ramona.

peter is really nice and funny. i'm sick and not feeling great but he was personable and kind and…read morehelpful and i appreciate him.

Literally made this account just to write about this experience. Nurse practitioner, Peter Tannous,…read moremay both sides of your pillow always be cold. I've visited this MinuteClinic several times for flu shots and TB tests, and while wait times can run longer than expected, I understand why. Between walk-ins, limited providers, and the unpredictable nature of healthcare, delays are sometimes unavoidable. This visit was no different. While waiting for my general medical exam, I noticed a steady stream of patients being checked in. At one point, an older couple at the front desk seemed to be having trouble navigating the walk-in process. Peter stepped out of his room repeatedly--at least five times--to help translate and explain the system to them. Despite his efforts, they seemed confused about how to proceed and would repeatedly approach the front whenever a name was called, even when it clearly wasn't theirs. By this point, I was about 10 minutes past my scheduled appointment, and the waiting room was getting busier. Peter calmly explained to the couple that he could only perform the specific TB test they wanted to sign up for, while they were requesting multiple services that the MinuteClinic doesn't even offer. Shortly after, he called my name. As I walked up, I overheard other patients expressing frustration about the wait, with some even canceling their appointments. Meanwhile, Peter just sighed and immediately returned to providing professional, attentive care. During my appointment, he was nothing but kind, focused, and respectful. I had forgotten some required forms for my exam, and he was incredibly understanding--allowing me to quickly run to my car to retrieve them. He also took the time to give me thoughtful advice about my future in nursing, which I truly appreciated. Unfortunately, the earlier couple continued to interrupt, knocking on the door multiple times during my visit. Each time, Peter had to step away to explain that he was with a patient, while they grew increasingly frustrated that he couldn't drop everything to assist them immediately. He apologized to me every time he paused, though I didn't mind. I could clearly see the situation he was managing. That experience alone was a powerful reminder of what our healthcare system is. In the single hour I was there, it felt like a full shift's worth of challenges. Patients don't get the care they genuinely need, incompetent people don't do their research, and providers that ARE present become ill-equipped punching bags. It is a constant cycle. TLDR: The minute clinic here is a disaster. I agree with other reviews that it is understaffed and often overbooked (walk-ins are not as simple as they seem). Patients deserve timely, high-quality care, but it's also important to understand the system's limitations. IF YOU are standing there, signing up for a 10-minute TB test, as it was the only appointment available to make online, and then are SHOCKED when the only 1 NP working there tells you they cannot perform the 50-minute appointment you ACTUALLY wanted to have done in that 10-min slot, then YOU are the problem. Understaffed or not, it is the few entitled/ignorant people I see from time to time that cause the greatest disturbance in ANY healthcare clinic/hospital/pharmacy/you name it. Healthcare providers are humans too, who get overworked like the rest of us. They work under pressure, juggle multiple responsibilities, and still strive to give each patient the care they deserve. Before leaving a harsh review about "bad service," it's worth considering the bigger picture.

I came in early morning for an ankle sprain and I was very worried and nervous after a less than…read moreideal experience with a different urgent care facility. I regret not coming to this one sooner! The front office is nice and helpful with any questions that might come up, the facility itself is clean and comfortable, and the staff are A+. I was seen by Dr. Rojas and he was very patient and reassuring with me, which is great for calming nerves down. He prescribed some exercises and rest and I was happy to be informed that I did NOT break my ankle. Linette and Jaina were extremely professional, nice, and caring during my appointment, and Oscar the radiologist was very professional and funny! I'm usually scared of doctors offices and medical settings, but Marque really helped with their kind staff. Thank you so much, definitely would come back!

I highly recommend this urgent care to anyone in need of prompt, quality care. I was treated by…read moreKaren, PA-C, who was competent, compassionate, and genuinely warm from the start. She made me feel like more than just a number, which is something I truly appreciated. The staff was equally wonderful. Even when the provider was running behind, they took the time to check in with me and communicate clearly about the delay. That level of transparency and consideration goes a long way. In many healthcare settings, it can feel like everything is rushed due to high demand, but that wasn't the case here. The team made me feel seen and cared for as a person. I'll definitely be returning here if I ever need urgent care again.

I went to Sharp Rees-Stealy Urgent Care in Santee after cutting the corner of my finger off and…read morebleeding throughout the entire day. I was in severe pain and repeatedly expressed that to Dr. Natasha Boydstun and Nurse Brenda. My pain was dismissed from the beginning. I was told to "just take Tylenol and ibuprofen" and that was the extent of their pain management plan. After receiving a tetanus shot (my first since 1998), I was told I would be sent home with basic bandaging supplies and Surgifoam for aftercare. They never gave it to me. Let me be clear: when someone is in severe pain and likely in shock, it is not their responsibility to remind medical staff to provide the supplies they themselves said they would give. That is basic follow-through and basic care. When my pain worsened, I called multiple times asking for help. Instead of addressing it, I was told I would need to go to the ER to be reevaluated for the same pain I had reported from the start. There was no empathy, no accountability, and no urgency. I have never felt so dismissed by a medical team in my life. I would NEVER recommend this facility to anyone seeking basic competent and compassionate care. Ironically, my pharmacist showed more compassion and concern than the medical team who treated me. She took the time to listen and speak to me kindly, something I never received at this urgent care. And honestly, after this experience, it's no surprise the ratings for this location are so low. I would NOT recommend being seen by either of those two medical so-called professionals to anyone in the community seeking urgent care.

A very busy medical building And specialty clinics inside…read moretoo All in all I need some imaging and this was were I needed to go I be here before and it was a quick visit Very nice tech.