These guys are great! Alex Hernandez is superb when it comes to taking care of us. As the…read moreAdministrative Assistant at Tucson Dermatology, I can confidentially say that this IT team definitely can handle a medical practice for employee emails, computer access, upgrading computers, and technology hardware issue support. Even from remote locations. The owner of our practice and head dermatologist Dr. Adelman has been with Frankenstein since his time as a provider in Austin Texas from 2008 up until present day 2026 in Tucson, Arizona. Alex has assisted us in our time here in Tucson, AZ remotely, and you cannot tell the difference whether it is remote or in person. Mitch at Frankenstein has helped us out remotely with ethernet dock replacement issues, and from Texas! Alex makes sure we are comfortable after every requests. They really care and take out the time to get the job done. I can vouch for these guys any day of the week!

My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.

AVOID AT ALL COST. I originally found them through WordPress - QPilot is their platform I guess?…read moreIt's really confusing. I was excited to offer subscriptions for my customers and this was the only option for CBD at the time. I connected it and pretty quickly got a loyal customer to subscribe. By the time their subscription came due (September 28, 2021), it failed. Guess what - I lost that customer.... they were loyal for YEARS purchasing my bars monthly without this dingy service. I made multiple attempts to fix it on my end and tested with a mock purchase. It also failed. So I went to the Qpilot site and attempted troubleshooting there - their end showed no issues. So, I decided it was best to just cancel my subscription before the October 1 billing.... they don't have that option on the "Manage My Subscription" section, you can only get larger packages. Somehow I found a support FAQ or whatever and it said if you want to cancel email them. I did and made it simple - I don't have time to play back-and-forth. Mind you, I was paying for this service since March 2021 - constant troubleshooting, so I was excited when I thought it finally worked when I received the subscription from the loyal customer. Several months later, I'm reviewing my credit card and I see "Patterns In the Cloud" taking money monthly. I was confused because I did not know this was QPilot. I googled the name and found they were connected, so I called the number and got "David's" voicemail. I receive a callback (voicemail) 3/30/22 and David says he's "trying to let me know we can process your cancellation"... okay then do it. He goes into this speel on how he sees my site still offers AutoShip and attempts to upsell. His upsell was not worth my time, so I don't call back. Today when reviewing everything, I see he left a voicemail 4/05/22 again saying they're "handling the cancellation request" for me and continues to upsell the damn thing I have been saying to cancel. David - you can see from your end that there has not been a single subscription since the first cancelation request on September 28, 2021, which was the day those 3 failed subscriptions happened. Now, here we are 8 months later and I am still getting billed $49 per month. I have no clue why the AutoShip shows on my store as I've disconnected it from WooCommerce several times already and even today I completely messed with the app in there to try and get it off and it still shows. I've left David a final voicemail putting him on notice that if I do not have this canceled and am not refunded I will be filing in small claims - it wont be nice having to fly to California over about $600. I expect a full refund from the first billing date approximately $600 at this point.

Purchased a Woocommerce plugin, which did not work. Seller claimed to be (quote) more than happy to…read morerefund if I couldnt get it to work, but in the end refused to refund. Even after upgrading all elements (woocommerce, plugin, wordpress) the software still didnt deliver the promised functionalities. I feel this is rip-off.

We recently hired Austin Web and Design to revamp an existing website for our small business. We…read morecouldn't be happier with the outcome of the site. From the very beginning, these guys were professional and easy to work with. The sales process was easy - I liked how they setup their packages/pricing. Any time I had a question, they made sure to clearly answer it. Their response time to emails and phone calls could not have been better (most of the time, they were waiting for ME to reply!) When it came to developing the new site, these guys made it a cinch. They offered many options and example sites for me to pick design elements from and also provided feedback and ideas. I wasn't sure what I wanted the site to look like initially, but they quickly had me envisioning the possibilities. Through the design process, James was phenomenal to work with. He was extremely responsive and very detailed with his questions about the site and made sure to tell me what to expect during the process. He was very timely and got things done when he said he would. James read my (sometimes lengthy) emails describing what I wanted, and almost always hit it on the head with the first attempt. At the end of the day, the website does everything we wanted and looks great! James has also helped us since the site went live, after we decided to make a couple changes. Their customer service is excellent. Overall, these guys are great and I would highly recommend them to anyone looking for a new website. I plan to use them for another site in the very near future. Thanks again guys!

Stay away at all costs. After verbally agreeing to a price for a service, which I paid up front…read moreIssac attempted to charge me double in the middle of the project. I never received a work order change to approve or even a itemized bill explain any charges that he was trying to get extra money for. The work was terrible and incomplete. After serval chances to let him fix the issues he did not. Instead he threw a fit then hung up on me. I cut my loses and got the work completed on my own. He is now harassing me through phone/ emails and leaving false reviews on my business pages demanding me to pay the extra money I never agreed to for work that was never done. This has been the most unprofessional, incompetent and dishonest company I have ever worked with.

Paid Matthew Woodard Inc via Zelle and once the money was sent, everything changed. Poor…read morecommunication, no accountability, and no real recourse since Zelle isn't reversible. If you're considering working with them, do not send money through Zelle. Use a protected payment method or walk away. An absolute fraudster and scammer.

I paid Matthew Woodard Inc. under contract for website development services and experienced…read morerepeated missed meetings, prolonged non-communication, and failure to deliver the agreed work. Despite multiple good-faith attempts to resolve the matter directly and professionally, the project was ultimately abandoned without completion, leaving me no choice but to pursue legal remedies. My experience was marked by poor communication, lack of accountability, and complete failure to follow through on contractual commitments. Based on my experience, I cannot recommend this business.

I can't even begin to thank Josh and the entire team at Lighthouse Graphics. When my boss came to…read moreme and said we need to re- brand ourselves, Lighthouse instantly popped in my head. They worked on multiple sites for me over the years and their expertise and creativity has exceeded my expectations every time. Josh and his team is always helpful and there to answer my million questions. I know I will definitely come to Josh for all my graphics and websites needs!

To simplify, the team at LightHouse Graphics are nothing but amazing! I had never built a website…read morebefore working with Josh and LHG. I asked a bunch of friends and colleagues for advice. Couldn't believe how many have been flat out ripped off by other Austin website design company or individuals. Scary! Because of that I did my homework. Called around to a bunch of companies and really did my research. LightHouse really stood out in this particular area. Very professional and personable, answering my questions, explained the process they take, and you can tell that Josh is an expert and been doing this for a long time. He jokes that he was there when Al Gore invented the internet. A little cheesy but believable for how long he and his team have been doing this. I think I remember him saying over 20 years just by himself. The thing that impressed me most were the questions he asked to really understand my vision along with offering suggestions and ideas I never had thought of, nor had any of the other companies suggested. Fast forward, the entire process working with Josh, Linda, Jessica and the rest of the team was so easy and pleasant. I almost wish it wasn't done and over with. I'm excited to be seeing the results with my new site even though Josh and his team said it would probably take a couple of months to really see with traffic to the site. Even more proof of their promise of under promising and over delivering. I will continue to not only work with these guys for a long time, I have become one of their biggest fans, recommending them to everyone I know and anyone looking for a local Austin website designer. I've learned finding the rare gem of LightHouse Graphics is like finding a good and trustworthy mechanic, once you find em you never let em go! Thank you Josh and team, y'all ROCK!

I would highly recommend Jen and Enth Design. I have worked with them on graphic and web design…read moreprojects and they always deliver quality work in a timely and professional manner. Thanks Jen! I can't wait to work with you again.

From the owner: * Branding & Identity * Print Design * Digital Design *read more

As a business owner, I had very high expectations for the type of website I wanted to create. The…read morecreative team at Muze Web Design knocked it clean out of the park!!! Allison and Lauren worked very hard to create the image I had envisioned for our company's website. Not only were they very knowledgeable and efficient in their work, but they also offered their suggestions and creative ideas time and time again throughout the process. I was very impressed with the quality of work, customer care, and meticulous attention to detail. They are my new "web gals" and I highly recommend them to anyone needing a website... We're proud of our new website ...Check it out...www.ezvestproperties.com Thanks Web Gals, Kipp Kerbow EZ-Vest Properties LLC

From the owner: We are a web and marketing company specializing in Web Design, Content Management Systems, Hosting…read moreand Domains, eCommerce, Content Writing Services, Online Marketing, Applications and Development.

Nathan is great to work with - he listens to my concerns, respects my goals, and then helps drive…read moretraffic to my website - which he updated with a really nice new look and function. If you're trying to get more customer calls, I recommend Frogg Dogg.

I have been a client of Frogg Dogg since their inception and they have never failed me. They do…read moreexceptional work, they are always on time, and they out-do all other companies. I have received numerous new clientele from Frogg Dogg's services.

Mainello Montage made my web design experience absolutely amazing. For being a newbie when it comes…read moreto technology, Zach and his team made the process seamless and easy to understand. Would definitely recommend!

From the owner: Austin's Premier Web Design + Development Agency! We provide small to medium sized businesses the…read morebest in digital services including Wordpress sites, custom UI/UX design, to large E-Commerce sites, app development and more. We're Austin's choice for everything involving web and mobile design + development.