Solid Mexican American food. They give you salsa and bean dip when you're seated. The pollo ala crema had good flavor, some of the pieces of chicken were a bit rubbery. Kids plates are great size and come with a drink. Consistent and fast service. Staff is nice read more

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The manager and two waiters came to sing happy birthday and really called my friend "Pansita" and we did not want to be sang to. Your behavior was disgusting read more

Yummy yummy Menudo. I'm not sure how relevant this review will be because I've only been here once and I only had a soup dish. I was craving some Menudo, and found this restaurant on yelp. There's quite a bit of seating when I came it was pretty empty with only one or two tables. Service is great, very friendly and attentive. Now onto the Menudo... It was delicious! I finished a whole bowl which is quite a large serving for lunch. They have a good amount of tripe, hominy and toppings. I saw some of the other dishes that were being served, and they look very good! I would definitely give this place a try out for their other dishes. read more

El Chapala - Menudo - Mexican Near Me - Kennewick, Washington

Visiting from Georgia, came in with my girlfriends and ordered the "Ay Chihuahua", a $20 plate that is misquoted on their online menu which said was $14.99. The steak was inedible, very chewy and was a consensus between the three (3) people in the group of the six (6) that ordered it. The server was very reluctant to fix the issue, the solution was to bring us a thin piece of steak and charge the original price of the "Ay Chihuahua". Maybe that's why they call it "Ay Chihuahua" since that's what they gonna charge you no matter the price and quality. The replacement steak was okay, but not what we ordered and definitely not worth $20. We were there to have a good time,therefore did not want to push it further and cause any issues to ruin the outing. What a disappointment, do not come here and support this business. Plenty of other Mexican restaurants to go to. Try El Mirador in Pasco, WA great food and service. read more

Authentic Mexican food. Our service was great. The food was fast and delicious. Just a good place to eat.

The taco salad is disgusting. Nothing like a plate full of water when it comes out. Had to use napkins to soak up all the water on the plate from the wet chicken and then eat it. Umm, shredded iceberg a couple tomatoes sour cream and liquid guacamole with soaking wet shredded chicken. Thankfully it's only $9.99. Please do better. Gross! read more

El Chapala has Great food great service and great prices! Who could ask for anything more.

Pretty good Mexican food folks. I'm from So Cal and this is the first place thats reminds me of home. Very good. Enjoy.... Rice needs work. Sorry... read more

Watch out for this restaurant in Kennewick if you're ever trying to do anything other than order a mediocre michelada. They like to charge different rates for private rooms , tell people they have to pay cash only after they've already booked and then lie about it later. Also they probably pocketed the cash because why do I need to pay cash when I'm paying for my dinner bill with a card? read more

We stopped by since we hadn't been in yet. We won't stop by again. The salsa was flavorless. We ordered the carne asada and chicken fajita burrito. Rice was flavorless and crunchy. The steak itself was good. The beans weren't anything special. The tortillas were thick and cold. The fajita burrito had 4 bits of chicken in it and wasn't tasty either. Service was slow but seems like they were maybe short staffed? Anywho, go a little further into Pasco for better Mexican food. read more

The margarita was great (we got peach), nachos were decent, the super burrito that claims to be 12" was well beyond that length (guessing 14-15"). Would definitely suggest this place to others. read more

This is our favorite local Mexican restaurant!! We have tried every "Chapala" in the Tri! The building may be old, but the food is delicious! For convenience the Chapala Express' always serve a great meal, however, we truly enjoy being waited on, and the service and food at the El Chapala is amazing to us! read more

This is a nice Mexican restaurant, affordable, good taste, portions, music, decorations etc . You won't be disappointed but they can certainly upgrade the dishes with a bit more spices, but again I am Mexican so I can tell the difference. I wish they had fish ceviche. The Michelada was good. read more

El Chapala - Michelada cold and yummy - Mexican Near Me - Kennewick, Washington

Vegans! Vegetarians! This place has plant based friendly options! Their spinach enchiladas is absolutely delish! read more

El Chapala - Spinach Enchiladas - Mexican Near Me - Kennewick, Washington

Not from here but we were on a search for reeeeeallly good Mexican and we found it!!! Unusual dishes and tons of options. I found this place better than most of the places that we ate at in Baja. We will most def be back read more

awesome food, great service, huge portions and just a great experience. love this place and will continue to frequent!

Sit-down Mexican restaurant staples!! Love the macho burrito and my husband loves the steak chapala. They also make a good ceviche and awesome HUGE margaritas! read more

Food was fantastic. Loved that the free chips came with both salsa AND bean dip. I had a vegetarian plate of enchiladas (spinach, onion, tomato, garlic and cheese.) It also came with black beans and rice. I left very full and with a snack for later. Service was spotty -- there was only one server for the entire floor, and she was overwhelmed. If I'd been in a hurry, I would have been really frustrated. read more

Excellent Mexican food. Great prices. Cold beer. Service is great. Custom orders without a problem. I've been a patron here for many years. Consistently delivers a great product and experience. I recommend their lunch buffet or combo menu items. Keep it up! read more

Excellent service, love the bean dips and chips. Refills are extra. read more

Good food but not the nicest when it came to customer service. I was greeted by a female who seemed annoyed that I was there. When I informed her that I would like to take my order to go, she told me that a gentleman taking orders at tables at the time would take my order and she then just walked away. When the gentleman finally arrived at the kiosk he seemed highly overwhelmed and a bit agitated. Other staff seemed friendly, as they smiled at me. Not sure if I came at a bad time but good customer service should always have a kind greeting which also lacked during this experience (nobody was available to greet people). Hopefully others have had a better experience. read more

We wanted to support a local restaurant, and El Chapala is near our house so we looked forward to giving them a try for a family dinner. It looked packed when we pulled up, which we thought was a great sign, but we quickly realized that many of the cars must have been employees because we were one of four families/couples inside. We ordered steak fajitas, a Chapala burrito, and a couple of kids meals, which did arrive very quickly and we were surprised by the affordable menu. Unfortunately those were the only highlights of the night. On the first bite into the seafood burrito it was obvious that the shrimp hadn't been washed (very pungent and almost metallic flavor when it hasn't been rinsed). I tried to get past it but it was far from enjoyable, so I just stuck to the rice and beans instead. My husband was disappointed with the lack of flavor and over-cooking on his fajitas as well. It stinks when you're excited for a meal out, only to realize that you could have made something twice as good and for half the price at home. At this point the other three tables had left, so we were the only ones remaining in the restaurant, and the servers never stopped by again. We were out of drinks shortly after our meal arrived, and had looked forward to ordering churros for dessert. After sitting there completely alone for a good amount of time, my husband mentioned that we would be buying ice cream for home rather than give another dollar to this place, which I happily agreed. Another 5-10 minutes passed after that and my husband and kids went to the car while I walked up to the front just to pay. The server walked out of the kitchen to ring me up only after hearing the bell on the front door; he didn't ask how the meal was (probably knowing that he just provided garbage service), and I lined right through the tip section. We're the customers that never complain. The ones that pick up after themselves and annoyingly say "thank you" every time the waiter brings or asks us anything. We're easy-going and look forward to the rare occasions that we eat a meal in town as a family rather than cook at home. But this was such a disappointment that I felt the need to warn others. More than just a disappointment, it was that kind of crappy service that you and your spouse talk about years later! Save yourself the money and stop absolutely anywhere else! read more

This establishment serves delicious food! We love the food here. The fajitas are awesome!!! Family friendly and very good, authentic food!!!

Maybe lunch hour service just isn't their thing but don't expect to be checked on after you get your food. It's typical Americanized Mexican food, nothing that leaves you wowed by any means. The enchiladas are smothered in sauce which is great if that's your thing. The ceviche is ok but the avocado that was cut up in it looked a bit bruised and old. I doubt I'll be back. There have got to be better places to try in the area. read more

been coming in here for decades, food has always been top notch, good serving size, hot tortilla chips and salsa, lunch buffet is very good, and ALL for a very reasonable price. I had tacos carbon- 4 tacos (not the little tiny ones) and sides for $12. Wow. AND, it was damn good! read more

First time going and it's my last time! Literally one of the worst mexican restaurants I have ever gone too thats cause I'm a mexican myself. I got my Pepsi after my food and never got asked if we were ok with our food or if we needed anything else. read more

Love El Chapala! I order through Uber Eats every time I come to the Tri-Cities for work (about once a month.) Fast delivery. Yummy yummy food. I like the shredded beef sopes. If you don't like spicy, be careful with that first bite of salsa they deliver with the chips. It will make your nose run! read more

Hands down BEST Mexican food in Tri-Cities!!! Delicious + huge servings, always take home leftovers. Plus the nicest servers and fast service! read more

One of the best if not the best Mexican restaurants in the two cities. Everything comes hot and you don't have to wait a life time for your good. Plus the staff are super friendly! read more

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Been coming here regularly for a year. Their fajitas are awesome, much better than other places we've tried. Service has always been excellent. read more

Best salsa ever here!!! Love the trio fajitas very light if any grease used to cook it. Kids prices are awesome and they refill your chips and salsa and they also bring out bean dip which my kids gobble up. Huge margaritas (fish bowl size) and 32 oz beer mugs "I think so"! read more

Great Food, Great price... hate to sound so generic but man its the truth. Our new favorite restaurant! Thank you to vincent our waiter for making it such a great place! C-you next time! read more

If you want good Mexican food, this is the place! I've eaten there several times through the years, and never once have I been disappointed. I like my salsa hot with my chips, and they have the best I've had in the area. They make it themselves and actually win prizes with it. Their shrimp ceviche is excellent, their mole dinners are to die for. The staff is friendly, courteous, and fun. Their margaritas are excellent. Their prices are reasonable. For what more can one ask. This restaurant is casual, and kids are welcome. They have a large banquet room, if you're in need of one. During the week, they have a taco buffet that always looks wonderful, and some day I'm going to try (they guys who come in and eat from it say it's excellent). Best Mexican food in the area! AND, wait, there's more! It's usually quiet enough you can talk to your friends without having to yell! read more

This is a great place! They have a dish called carne tampenquinia(sp). It is beef in a sauce with jalapeños. It is a bit spicy but not too much and it is very good. I always get it. Sometimes I get something else and then have my wife order it, so I can have some. They have 32 oz beers for $6.50. Good chips and salsa and very attentive wait staff. read more

Tasty heavy food and a great place to have some drinks with dinner and enjoy your friends. Good prices. I like to sit in their bar while dining. Get a margarita or two or three, and let someone else drive. :) read more

We've been to dozens if Mexican restaurants in the US - chains and local. This is the best tasting food.

El Chapala dinner menu offers more variety as compared to their lunch menu. We like the various Mexican Seafood entrees offered at dinner and they are very good. Lunch is average as compared to most other Mexican restaurants in town. read more

Been going here with my family for years - they never disappoint! I love the margaritas and the burritos - they always keep the chips and delicious salsa coming! read more

Best Pico de Gallo in town! The staff are always friendly. They greet us when we arrive, seat us promptly. Good service, good prices and good food. read more

Best Mexican restaurant, with quality food and quality service!!! Best Fajitas out of all the other mex restaurants.