Rise And Shine pool made weekly pool service and they were super reliable. always come Wednesday…read moremornings between 8:00-noon. The tech is friendly. They send a pool report right away with a photo, chlorine, and pH levels; I can tell that the chemicals are where they're supposed to be. Andrew, is always easy to get a hold of, quick to respond to text, and happy to answer questions. Overall, just solid and dependable service. Would definitely recommend; it's nice not having to worry about the pool each week. Very reasonable prices.

Andrew and the Rise N Shine team are very experienced and professional. The weekly report they…read moreprovide with pool status and suggestions is quite informative and helpful. They have done a great work on my pool and I really appreciate it!

COMPLETE DISASTER We…read morewere referred to Empire Pools, aka Oscar Zamudio Sanchez, by another contractor who could not take the job for health reasons. It was the worst referral we've ever received. Oscar's crew drained our pool into our neighbor's yard, which likely would have flooded their house had we not intervened. They demolished a rock wall we specifically told Oscar to preserve. And much of the work Oscar did was completely inadequate. He also vanished from the job for weeks at a time. Even worse, Oscar requested a $20,000+ deposit for work he had not completed, which is prohibited by California law. When we eventually told him we needed to find a new contractor given his poor work and lack of diligence, he had spent all the money we paid him up front. We eventually filed a small claims case against him and received a judgment, which he has made no effort to pay after 6 months. We also filed a complaint with the state licensing board. In that process, we learned that Oscar's contractor's license is already suspended due to his failure to pay an arbitration award in another matter. The information is public on the CA Contractors State Licensing Board web site. Who knows if we will ever recover the money he took from us, but anyone thinking of hiring Empire Pools should understand his history.

From the owner: Our mission is to provide our customers with an enjoyable experience. We understand the importance…read moreof a job well done. Our team is dedicated to deliver a first class customer service and promising to uphold the highest quality in the industry. Our purpose is to help you achieve your goals. Give us a call and the opportunity to deliver an unmatched experience.

He was the second one to come out to do a leak test on my pool, not only was he professional, but…read moreallowed me to watch as he worked. He showed me where leaks normally come from, did a sonar leak test on the pool. Found a small leak in the skimmer and for the price of coming out fixed it. We shortly had the Pool replastering done with a new skimmer but the fact he was so honest(previous guy said skimmer was cracked and was going to be $3,500.00 to fix). And he even recommended our plaster contractor who did a great job also! I would recommend Bob Water Wiz to anyone who asked.

Bob did an awesome job, found my leak in less than an hour under concrete. Found crack in pvc for…read morereturn pipes. Would recommend Bob

VERY INCONSIDERATE !! Adam said he'd be at my place at 7:30…read moream. Never showed up & never text!! At 8:10am, I had to call him & then he said he couldn't service my pool. I told him I had a meeting at 8 yet he never called!! Bad customer service!!

They helped me get my pool ready for the season. I think I'm going to have them keep the chemicals…read morein this year...thanks fellas

Alan and his crew are awesome! They just redid our pool after it was damaged last year, and we…read morecould not be happier! They went above and beyond, did extras to make sure we were satisfied, kept in constant contact, and gave us a great deal!!! I will be signing on for their weekly service after this!!!

Nick began our journey with us to have our Oasis in our backyard. When he first came over and spent…read morenearly two hours with us, the 1st was him listening and asking us questions. Then finishing through giving us a few things to think about. Such as, leaving the out door kitchen area and saving nearly $20,000 with this one suggestion alone. When we met him in the show room to review his design; it was as if he brought forth our dream into reality. Chad, and Makayla have walked through everything from the 1st day of digging the whole to getting us in the pool. Exceptional communication and follow through. We highly recommend this team to bring your dream into reality as well.

Seems like we've had nothing but issues and it's been 5 years since we had our pool put in. If…read moreI'm having the same issue, I shouldn't have to pay $185 to get you guys back out here again to fix the exact same issue I've been having. Even if it's out of warranty. It's the exact same issues. Either find a new tech or wave fees if it's the same ongoing problem and just fix it. Word to mouth will hurt you more then you know. The mark up on is insane for you guys only to ignore the facts. . Taking money out of your customers and cutting corner for bandaid fixes is just wrong . It's not good business. Only for us to have to call you guys again and pay for an additional 185. I would recommend people to do their research and look else where. 2 things I regret. .. is getting a pool and even more.... getting a pool through premier.

Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.

Very good service and knows a lot about pools . Also has a long history in the pool businessread more

Andrew has been taking care of my pool since it was installed three years ago. He professional and…read moretakes care of the little things that can go wrong with equipment before they become major problems. I recommend his service to anyone who needs their pool and equipment maintained.

I couldn't care for my pool during pregnancy and with a newborn, so I called this group to get full…read moreservice care. They are the best and I couldn't be happier. If I had known they had existed I would have done business with them years ago. Professional, reliable.

Excellent service Very knowledgeable very reliable.. Am…read morevery Happy with my service.. I will be calling best pro pool service for all my pool needs ..

Bought a spa from My Spa Fix and had it craned onto my back deck in Pine Mountain Lake. Both the…read morespa and crane promptly arrived within a minute of each other. I live on a one way road and they promptly backed into my driveway to avoid disrupting traffic. They craned the hot tub and efficiently hooked up the electrical and got the tub running in no time. We received a detailed walk through of the features and what to consider (excellent points made). They quickly and courteously cleaned up the deck and were off. I highly recommend them.

Knowledgeable, affordable, efficient. Gave options and pricing for repairs. No pressure. We ended…read moreup selling our spa "as is".