I normally don't do bad reviews but I'm somewhat upset. I have been to El Patron numerous of times and never have I had such horrible service as I did today and mind you it wasn't that busy as when I've been before. Our waiter never once asked if we wanted a refill, never once asked if everything was ok or good for that matter the one and only time he stopped at our table after delivering our food is when I asked him for a to go box. I asked to speak to the manager for something totally different and he proceeds to tell me that he's busy and he'll come out when he can. So I just decided to disregard what I was wanting to speak to the manager about and mind you had nothing to do with the waiter or the food or the poor service. So as we're walking toward the door the waiter points to us while conversing with another coworker and they proceed to laugh at us. NEVER AGAIN WILL THEY RECEIVE MY SERVICE OR WILL I RECOMMEND THIS PLACE. read more

Not much you can really say about this restaurant but solid. I ordered the steak and shrimp, my steak was a 10oz ribeye with 6 grilled shrimp. My steak was cooked to perfection along with the shrimp. The salsa was okay but the queso was stellar. Now the area where I think this restaurant shines even more than their food is their service. I drink lots of water when I eat and my cup was never empty. Our waiter also refilled our chips constantly never leaving us empty on them. It's a really solid Mexican restaurant with a great selection of food and fantastic service. read more

My first trip to the new location. We had a great time, especially since it was for my birthday! The place was clean and neat, and the service was exceptional. The food was tasty too! Our meals came out exactly as we ordered. read more

My wife, son, and I went here for dinner about a week ago. My wife ordered a peach margarita. The waitess was very courteous. The margarita arrived at the table, my wife took a sip, and noticed a cockroach in the top of the drink. We brought it to the attention of the waitress. She offered a new margarita. We opted to leave. read more

The food is magnificent! The service is lacking. I believe it's just our waiter, because all other servers are being very attentive. Great food, enjoyable atmosphere! read more

No way would I return to this restaurant EVER. Took close to an hour to get my dinner and when it came out wrong I had it sent back and attempted to address this with the manager and he made no attempt to even listen to anything I had to say. I tried to be as polite as I possibly could to him. I shook his hand and introduced myself and sat back down and was only going to ask for a discount off my meal but he started to take my food and became very aggressive towards me and even went as far as to say that he had the right to refuse service to anyone. Once I politely addressed my complaints the manager then told me to get my ass outta there. So I did just that with a few choice words of my own to him because of the way he spoke to me. Don't waste your time or money. Plenty of other Mexican Restaurant choices in Amarillo. Don't choose this one.. read more

GREAT cheese enchiladas! Free sopapillas with every meal! Great for large groups, too!

We love el patron! Been going here for years and it's always delicious. Service is fast and friendly, prices are great. We love the chile rellenos and the stuffed avocado. Great place to have lunch or dinner and a cold drink. So good! read more

Service is all about how staff and the manager treats customers. The food at this place is pretty good for Tex mex and was my go to place until recently. We ordered from door dash, which my wife has done plenty of times with no issue. However, this time we dropped 70+ dollars on the order alone and what we received was an order that was missing an entire adult meal and the nachos that my wife always gets were absolute trash. My wife called to resolve but was still waiting 10 minutes before I decided to drive there and resolve this in person. When I got there I stood for about 5 minutes before the owner/manager got off his bar stool to come talk to me. I explained what happened and his response was I have to talk to the driver! I said no the driver did nothing except deliver the meal, he didn't make the crappy nachos and didn't forget to include a full meal in the order. No matter what reason I tried to make him see, he kept saying it was the driver's fault. The owner/manager of this place was completely rude and unwilling to take responsibility for the quality of the food and not packing up everything. His willingness to blame a driver shows a child-like approach to business that I've never seen before in my life. This food is not worth the extremely poor service you will receive! read more

Being from out of town and driving my mother in law around--I wanted to take her to lunch. she wanted Mexican so found this place on Yelp which was close to were we were. The food was very good, the service was good and the restaurant was very comfortable and quiet. The only suggestion I would make is to have a senior menu as my mother in law ordered enchiladas and the portion was huge! She took over 1/2 of it home and felt bad she couldn't eat it all. read more

My wife's favorite place in Amarillo, she swears they have some of the best chile rellenos she's ever had. The booths are a bit worn here and there, it isn't as upscale as Abuelo's for sure, but it may be the best lunch place around. Prices are extremely reasonable and the wait staff, especially Bonnie, are always very, very polite. It was our 'go to' place when we lived there. I don't like writing reviews to just 'rip' places, nor do I do it to puff them up. If I like it over a period of time, if they food is good, if the staff is friendly and all of the above is consistent, I write a positive review. And that's why El Patron has done. Good place! read more

Mediocre food. I was on the road & pulled over for lunch. I usually don't leave a review especially since this was a random spot but it was just so bad I have to warn others. Once you enter, it smells like the restroom. The restrooms are right behind the counter but STILL, clean a little harder? One of us ordered an Apple Mexican bottled drink, the waiter brought it open (which was weird since they usually pop it open right in front of you) we then notified it wasn't all the way full, as if someone took a swig from it. Sure enough I went & grabbed one from the front cooler which was sealed AND full. We didn't make a big deal, just switched them out. Another one of us ordered a pina colada, it was straight juice/mix no alcohol. Didn't say anything, at this point we're over it and didn't want to risk them messing with our food.Then the food; asked for charros beans and got refríes beans - again, didn't say anything, just wanted to eat and leave. Just save you money & a kip this place! read more

Decent Tex-Mex restaurant. I especially enjoyed the relleno. Service was a bit slow.

I visited El Patron during lunch time and was greeted by a friendly staff member who seated me immediately. The service at this restaurant is impeccable. My glass never ran empty and from the time that I ordered my food to the time I received it was 8 minutes 21 seconds. My server followed up with me to ensure that my order was correct and that all was as I expected. As far as food goes, complimentary chips and salsa are served while waiting for your meal. The chips are thin and the salsa is mild but both offer great flavor. I ordered the shrimp tacos which offer a flavor that has just a hint of refreshing lime. The rice and beans is where this location stands out! The beans have a very robust flavor that is the perfect compliment to any entree. Overall, my food was cooked well and the flavors were fantastic. This is a restaurant I highly recommend especially if looking for great service and food that is made in house from fresh ingredients. Well done, El Patron! read more

First time eating here with my family. No wait got seated quickly. Started off with chips and salsa. The salsa and chips where not that great. We ordered the El Patron Burrito and it wasn't all that great either. The tortilla was dry and the meat was warm. The server could have tried harder to stay on top of refills without us flagging him down. read more

The only positive thing I will say about this place was our waitress who was very friendly, but besides that it was not good at all. First you walk inside this place and it smells like cleaning chemicals. It is a very potent smell. The complimentary chips and salsa was ok but the salsa tasted like tomato sauce, and the chips were pretty greasy. I got the Mexican stir fry and the meat was basically burnt and I could barley chew it. My mom got the stuffed Avocado and she said said it was not good and there was absolutely no flavor. We will for sure never return here... read more

We LOVE El Patron. The waiter knows us as soon as we walk through the door. He takes our order and remembers it to without writing it down, gets it perfect every time. Food it alway piping hot and delicious! read more

We like it pretty good. The stuffed avocado is really good and unique I haven't seen it before. Our server was nice. We'll probably go back. The prices were reasonable...usual looking atmosphere for that kind of restaurant, seemed to have a full bar. read more

Really good Mexican food and even better service! They always keep the chips and soda's filled... Food is always hot and comes out quick!

we love the lunch specials, the chicken stuffed avocado for 7 bucks is a win. the location is a bit out of the way for me and i have never waited any longer than ten minutes once the food order has been placed. pretty good overall i have dined here about 20 times. read more

It wasn't pleasant experience tonight.. been there lots but lasts few times waitress was quite unpleasant.. tortillas had been microwaved to melt cheese & ended overcooked that made it tough to eat.. mentioned it to waitress stated it was because of melting cheese..We went ahead ate what we could.. The rice was horrible also not as usually is. Told the manager about it he was rude because he said we didn't address him earlier.We stated we had always enjoyed the food ,but tortillas were to tough to eat.. He then stated Taco Bell was next door.. That inducted as an insult & embarrassing commentI I just gave him a thumbs up & stated so is word of mouth..Will not return & will not take my family & friends again as I had done in past.. Fernando" is lots better anyway.. read more

First time I went, tried to engage management in conversation to find someone and he was very unfriendly. Then another time, my 94 year old mother sat down and tumbled to the floor because the chair she sat in was broken; waitress went to tell management and they did not even come over to her table, offer any apologies or anything of the sort--they actually ignored the whole situation! Something is not right here! read more

By far my family's FAVORITE mexican food resturant in amarillo! The stuffed advacado is AMAZING!!!

This restaurant is a nice place to eat. It is always clean and the service is always excellent. There are always a lot of families eating here. The Cuquito plate is what I usually get. My wife loves the Mexican stir-fry. The food was quite good--not as good as hometown San Antonio but good enough. The salsa could be a little spicier, but it has excellent flavor. read more

Stay away!!!!! We used to eat here a lot but last time we were there i ordered the el patron i guess their signature plate, hence the name. Well it comes with a ribeye steak, i ordered the steak rare,like i do every where i go, so i get the steak and it is cold and i mean like out of the fridge cold. I tell the manager or maybe the owner i am not sure and he says "you ordered it rare" i said yes i did but this is cold and raw. So he takes it back throws it on the grill for a minute brings it back, now it is not cold but i cut into it and it is raw, i mean raw like dark red raw. I tell him again and his answer is that it is rare. I start to try and convince him that there is a difference between rare and raw but he is not having lt. i have been ordering rare steaks my whole life, never have I had a steak served raw, but this place says that what rare is. Crazy part is i have ordered this same plate the same way dozens of times, at this restaurant, always turned out fine but not this time and then have to argue with the owner about it. Completely ridiculous, and had to pay for the meal also, so i can say clearly so not go here the owner is rude argumentative and i guess just does not give a damn about the customers. We will not be back ever and i make sure and tell everyone i can about this horrible service and the possibility of poisoning of someone if they do not know the difference in rare and raw what else are they undercooking? Stay away form this place. read more