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    El Pollo Loco

    3.0 (52 reviews)
    Open 10:00 am - 10:00 pm
    Updated 3 months ago

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    Burnt chicken

    Went through the drive thru ordered 3 piece leg and thigh meal. The chicken was so dry and burnt with charcoal . They also forgot my tortillas but after one piece of chicken did not need them. I tried calling a couple of times but no one answered the phone so I left a voicemail message.

    We didn't order this, someone else behind me did and it looked and smelled so good I had to take a picture. :)
    David S.

    I was pumping gas right next to El Pollo Loco and saw that it was open for business, it was their grand opening actually. So I decided to stop on in to see what it was about. After walking in, we decided to look over the menu and decided to try it. They have a pretty cool setup when you walk in. They have this massive grill where all of these chickens are cooking in front of you as you are ordering. The chicken looks and smells amazing. We ordered the double chicken avocado salad and 2 chicken tacos and chips and queso. The Verdict: There must have been some communication error because I didn't get the double chicken avocado salad, we got the double chicken bowl. My wife wanted the one with corn in it. Regardless the chicken in that salad was really good. It was a good salad even though it was the wrong salad. The chicken tacos weren't all that though. They lacked flavor and there was no char to my tortillas. I don't like my tortillas raw, I like them warm and with a nice char to them. The queso was 'meh', not really all that. Their salsa verde at the salsa bar needed something, I just can't put my finger on it, but it wasn't all that either. It had NO heat to it. We may go back for the salad, and definitely some chicken pieces, but not for the chips and queso and if I order the tacos again, I will have to ask them to put those tortillas on the grill for a bit.

    Becca S.

    I was in the area and drove thru for lunch. I was the only one in the drive thru and it took a couple of minutes for someone to ask for my order, and when she did, she was a little hard to hear. I am blaming masks as these are covid times. Though I appreciate places adhering to regulations. Anywho, I ordered the double chicken avocado salad with no sour cream and some avocado salsa. I was a little disappointed to see that they had put on sour cream and attempted to scrape it off, but the salad looked great. The container is a bit deceiving, as there is a lot more food in there than initially thought. The chicken was hot and fresh and had a lovely grilled flavor. The veggies were crunchy and I love cotija cheese. I would skip the citrus vinaigrette, it is pretty sweet for a vinaigrette, but they gave me plenty of the avocado salsa. It was good. It was really good. Fast food salsas rarely look like the picture or live up to expectations, but this absolutely did. It was fast, it was fresh, and after looking up the nutritional info, makes for a very healthy lunch. Again, not something fast food salads are known for. I will definitely come here again.

    Michelle J.

    They have a nice clean dining area set up with social distancing and they are allowing dining in. Their food is freshly prepared and the counter staff is always friendly. I think it's cool that every time I have had lunch here a staff member comes out into the dining room and stops to check on every table. That's top notch service and uncommon for fast food, I really like it. An added plus is El Apollo Loco has sweetened iced tea! I always appreciate that. I like their chicken nachos but I have to admit that beef nachos are still my favorite. The chips are a different texture that I'm accustomed to. These aren't light, crispy tortilla chips, they're thick and don't have added seasoning. The salsa helps and there are mild to spicy choices. I definitely like the way they do fast food here, it's excellent. Just on a side note the music is pumped up loud in here each time I've been.

    Front entrance
    Lyn J.

    My first visit here, and I liked the set up and decor in here right away. It's a spacious and open establishment, and clean as well. I came at a time when it was not busy, so I received my order fairly quickly. My sides were good, the salad was crispy but the chicken was a little on the dry side. I had to put salsa on one piece to give it moisture, which I've never done before, and it actually is good with the house salsa.

    Birria Quesadilla
    El M.

    Y'all have to stop by and dine with Jatoria! She makes you feel at home and goes above and beyond to make your dinning experience exceptional!

    Whitney P.

    Food is always good, staff is friendly and restaurant is very clean and inviting! Did I mention good food!

    Pollo Double Chicken Bowl

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    7 years ago

    Helpful 5
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    2 months ago

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    7 months ago

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    Olivia R.

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    4 months ago

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    6 months ago

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    1 year ago

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    Olivia R.

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    2 years ago

    Pollo Loco has the best deals for anything. Healthy quick cheap. Ask for coupons in store or find them on the app!!

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    2 years ago

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    Helpful 1
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    2 years ago

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    Olivia R.

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    2 years ago

    I enjoy coming here. I always get double salad as a side, and the Cilantro Dressing is great.

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    Olivia R.

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    8 years ago

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    6 years ago

    Helpful 7
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    6 years ago

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    7 years ago

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    2 years ago

    Muy buen servicio. El mejor pollo loco en todo texas. Siempre vendre ...................best pollo loco in texas

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    4 years ago

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    5 years ago

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    5 years ago

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    2 years ago

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    Olivia R.

    We appreciate you, Destiny. Thank you for your continued support!

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    4 years ago

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    4 years ago

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    4 years ago

    Chicken was dry. Went in Easter food had me sick 3 days think it was the rice I will never go back

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    5 years ago

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    7 years ago

    Helpful 1
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    7 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    7 years ago

    Great service and friendly staff! If you haven't tried the chicken avocado burrito would definitely recommend it! Thanks EPL Team!!!

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    Jessica B.

    Helpful 1
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    6 years ago

    Employees are so rude and gave unnecessary attitude. Pollo loco should hire better employees

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    7 years ago

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    Jessica B.

    Thank you, Louise!

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    5 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    Melissa A.

    Helpful 1
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    6 years ago

    Amazing food! Taste like a normal restaurant in Mexico. Everything's good fine, there all healthy like no germs.

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    8 years ago

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    5 years ago

    Bad, chicken very dry, tasted old, I guess they didn't wanted to use what was coming off the grill yet.

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    7 years ago

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    Page 1 of 2

    Ask the Community - El Pollo Loco

    Review Highlights - El Pollo Loco

    Anywho, I ordered the double chicken avocado salad with no sour cream and some avocado salsa.

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    Shake Shack Grand Prairie

    Shake Shack Grand Prairie

    3.3
    (47 reviews)
    1.0 mi

    I just recently tried Shake Shack in Grand Prairie and the burger and chocolate shake were…read moredelicious. Its hard to go wrong there! The price was a little high, which is what has been keeping me from trying Shake Shack out earlier. I went through the drive thru so I cant speak for the dining area, but the drive thru was quick and had two lanes. Good amount of parking at a busy intersection though! You should probably try this place at least once!

    We are all about healthy eating so we don't go out for a so called fast food style hamburgers…read more First time In Shake shack and we are from California. I believed there is one in Newport Beach, Ca. This Place is clean, restrooms and outside. We are very particular about cleanliness of establishments like this. Staff are welcoming; they dressed nice, look clean and with a nice smile! The burgers are soooo good, definitely tasted fresh! Pleasantly surprised. We plan to come back here again. Probably make this our go to spot for burgers and let our tennis friends know about it too. Happy with what we have purchased. We even tried the caramel spicy shake. Delicious for a couple who don't like anything sweet. If you are looking for a lot of food, you should go elsewhere. We look for quality. This place deserves a 4 star minimum! Keep up the great job! Dr J & LC

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    Shake Shack Grand Prairie
    Double ShackBurgerfries and Cherry Lemonade with Mini Raspberry Popping Boba
    Double ShackBurgerfries and Cherry Lemonade with Mini Raspberry Popping Boba
    Outstanding de patio & entrance

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    Outstanding de patio & entrance
    Portillo's Arlington

    Portillo's Arlington

    3.8
    (188 reviews)
    6.8 mi
    $$

    Good burger. I should have checked my bag given the state of people's integrity in regards to doing…read moretheir job. I ordered a burger and fries got home had a handful of ketchup and exactly 3 individual fries. This is not the first time this location punted. It's getting old, really old. I imagine that across the Metroplex many orders are being jacked up as I type this, people who want to make more $ but slack at the gig. Let them inherit the wind. Yeah, I'm pissed.

    I never experience Portillo's until it came to arlington. I heard many good things and after trying…read morePortillo's multiple times I can see the hype is real. I really enjoyed the beef sandwich and I always get it baptize. I like to order extra dipping sauce with it so I can just drown it haha. My favorite are the hot dogs, which is what they are know for. I love the chicago style dogs and I love adding ketchup and mustard to my hot dogs. For the side I really enjoy getting a side of cheese and dipping my fries into it, thank me later. The onion rings are also worth a mention, they are well made, crispy and full of flavor. I also had their shakes before and they were pretty good. I once had their chocolate cake and it was very rich in flavor and not dry at all like other cakes. I always eat in the diner because I love how they have decorated the space. It reflects the history of the city of Arlington. It is a mix of car decor honoring the GM plant and part of the decor is also bowling, to honor the national bowling museum and headquarters located in arlington. I love how its so big and spacious. They also sell beer but I never purchase any but thats a cool concept. The staff keeps the place nice and clean, i love how they say your order number and make it rhyme with something. Example 'order #9 is time to dine"

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    Portillo's Arlington
    Portillo's Arlington
    Portillo's Arlington

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    In-N-Out Burger

    In-N-Out Burger

    3.6
    (126 reviews)
    6.1 mi
    $

    In-N-Out Burger is a classic fast food chain that has built its reputation around keeping things…read moresimple: burgers, fries, and shakes made fresh to order. We walked into a clean, casual space with a quick-service atmosphere that makes it easy to stop in for a straightforward meal. The menu is intentionally limited compared to many modern burger spots, but that simplicity is part of the appeal, and the layout of the restaurant reflects that focus on efficiency and consistency. The main highlight is the burger. The patties are cooked fresh, the ingredients taste noticeably simple and balanced, and the overall flavor comes from the combination rather than complicated toppings. We ordered the Double-Double, the signature order, and found it gave a good balance of beef, cheese, and classic toppings that came together cleanly. The Animal Style option adds grilled onions, extra spread, and mustard-cooked patties, which gives the burger a richer flavor profile and is worth trying if you want the more famous version. The patties have a good sear, and the produce is fresh and crisp, providing a clean contrast to the richness of the meat and cheese. The fries are usually the most debated part of the experience. They are made from fresh-cut potatoes, which gives them a different texture than typical fast food fries. Ordering them Animal Style with cheese, grilled onions, and sauce is a popular way to make them more flavorful, since the regular fries can feel a little plain depending on preference. We tried them both ways and found the Animal Style version adds the richness needed to elevate the fries into something more substantial. The shakes are also a solid addition, especially as a simple pairing with the burger and fries, offering a classic, creamy finish to the meal. Service is generally efficient, even when the lines look long. The staff works quickly to keep orders moving, and the made-to-order style means there can sometimes be a short wait compared to other fast food chains. The team handles the steady flow with a practiced rhythm, and the open kitchen adds a layer of transparency that fits the brand's straightforward approach. The locations can get extremely busy, especially in areas where In-N-Out is newer, so peak hours may require some patience, but the turnover is fast enough that the wait does not feel excessive. In-N-Out delivers exactly what it promises: a simple, fresh, and affordable burger experience. It may not have the biggest menu or the most creative options, but the consistency, value, and classic style are what make it stand out. It is a place that works best when you are looking for a reliable burger rather than a complicated one, and the quality of the ingredients and the efficiency of the service ensure that the experience remains dependable across visits.

    This is one of the few places I can eat at safely with celiacs. They are careful when you tell them…read moreyou have a gluten allergy and you get a protein style burger or the Flying Dutchman. At least at this location. The food is always great, fries are always hot, and the prices are affordable! 10/10 for a date night.

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    Dining area!
    Dining area!
    Grilled cheese and animal style fries
    Grilled cheese and animal style fries
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    El Pollo Loco - hotdogs - Updated July 2026

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