Excellent food clean environment salsa bar is organized well preserved. Customer service was great employees are friendly and attentive. read more

Another TikTok find , but not really !!! Again one of my favorite TikTokers bragged highly about a place similar to this one, only where she was in Lubbock Texas , we don't have that same restaurant here in the DFW, so I googled similar places and this place popped up more times then plenty with some great reviews. Being from California, I am familiar with El Pollo Loco, so I wanted to try somewhere different. Pulling into the parking lot my daughter immediately was like I want some , it smells real good . Pollo Regio , was great . Although it wasn't the same establishment as the one my TikToker raved significantly about , I ordered and asked to have my food prepared exactly as she described. Pollo Regio NAILED IT!!! I ordered the half chicken with the whole grilled onions (x2) and added some grilled whole jalapeños . Restaurant slightly small , but was clean and had consistent foot traffic. The Salad /condiment bar was missing some popular items such as the pickled purple onions , which i truly looked forward to adding to my meal , but they were unfortunately all out . They also offered complementary chips , which my daughter wasted no time in getting some . My meal came with some rice , beans and tortillas. I'm not really big on rice , having braces has made it difficult and uncomfortable to eat rice only this rice was really delicious, nicely cooked and well seasoned. Best way to describe the taste is it tasted liked some perfectly made Rice-A-Roni. And if you know about some perfectly made Rice-A-Roni , then you know exactly what I'm talking about. It was Probably some of the best rice I've ever had . I don't really eat beans and depending on the kind and how they are cooked I can't even come close to them because of allergies. These beans smelled amazing, that I was even tempted to try them , but I instead took no chance and just gave them to my puppies and they seemed to really like them . I got home and prepared my meal to how I seen it done on TikTok and oh boy, I am HOOKED . The tortillas aren't needed for me for I'm not too big on bread and rather get straight to the point lol, I grabbed the onion piece and wrapped it around the perfectly grilled chicken, dipped it in one of the many different sauces and ate it each time taking a bite of the grilled jalapeños , it was HEAVEN !!! Im hooked .. perfectly seasoned and grilled ! I highly recommend. read more

Pollo Regio - Half Grilled Chicken, Whole Grilled Onions, grilled Jalapeo Peppers, rice and beans - Mexican Near Me - Arlington, Texas

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chips stale and cold unfortunately. service over all needs work. bathrooms dirty told us to clean our own table before sitting, foods took over 40 minutes to come out. employees are very distracted on the phones, waited for someone to come to register before calling over a random employee . read more

Great chicken caldo and tacos ! Natalie did a great job with this order ! Recommend the tacos de pastor . read more

Nice and courteous service. Food always hot and fresh. The half roasted chicken and sides. I've had many times and always good read more

I love going to pollo regio I always order the loaded potato and it's always so good!

Super clean. Very friendly. Great flavor. And the chips and salsa. The baked potato with steak is awesome ...

Juan V, super nice guy food is great love the chicken. Chicken was hot and ready! Close to home. read more

The service was excellent, Erika took our order and she was very kind !! The food is so good too, their rice and beans are so so good and I love going to pollo regio. The place is amazing as well, everything is a 10/10 read more

Great food absolutely worth a try!!! I was skeptical because it was a chain but I now stand by it! read more

Food is really good authentic mexican food id say its 8.7/10 when it comes to mexican food. The price is really good considering how much food and sides you get. The only reason im not giving it 4 stars is because their cashiers are rude and have horrible customer service. read more

Amazing loves the food and manager drinks and sauce very good muy buena comida me encanta

Ordered fajitas plate, I got some crispy chicken rolls wrapped tighter than a pencil and about the size of a pencil ! With a couple of scraps of bland dry chicken in them ! With a nice helping of sour cream, guacamole, and all the fixings you would put it a fajita and when I ask a worker how you do this chicken crispy crunch wrap you couldn't unroll to add a drop of hot sauce let alone garnishments to , he said you put it over the top of the pencil of chicken!!! What a total joke !!!! My first time here and definitely the last !!!!! Never wrote a review before !!! But I'll never again leavening the best Mexican restaurant in the metro plex 100% Mexican/ Los Pastores" on pioneer pkwy and Collins ... you just can't beet it .... Tell'um Thomas sent you ! read more

What's the point in ordering online? I ordered online and had to wait in Drive thru for 30+ minutes after my order was supposed to be ready. No one would answer phone. I paid online so it was too late to cancel order. Do better. read more

Lugar muy recomendado todo esta delicioso la atención excelente lugar muy limpio la comida caliente y no se tardaron nada en llevarla a la mesa desde que llegamos muy amables las chicas que trabajan ahí la mge. Erika muy amable nos toma la orden . Que si ocupabas algo se lo hiciéramos saber sin duda regresaré. read more

Muy rica comida , y amable la gente , muchas gracias a Erika por el gran servico, recomiendo 10/10

Natalie rung my order and was so kind about giving me options about what to order because I wasn't sure what to order, the steak tacos were great, will be visiting again soon! read more

This was my default location for a long time. I'm not in Arlington as much as I used to be, but I still dine at Regios in Fort Worth on North Riverside Drive. Regio's chicken is wonderful, but I absolutely LOVE their steak tacos! You can find my full review here: http://www.yelp.com/biz/el-pollo-regio-fort-worth#hrid:U9uQPSLhHCWl7NkHY96zRw/src:self read more

Pollo Regio - Steak taco! - Mexican Near Me - Arlington, Texas

I'd love to give this place 5 stars because the food is quite tasty, but the customer service is less than satisfactory. The drive-through lines during peak hours can be ridiculous, but walking in during those times can often be much quicker. This leads to the question of why they haven't developed a better system of handling the drive-through. If someone orders something that won't be ready for some time, it would make sense to have an area they could pull into to wait for their food & have someone run it to them when it's ready. That way they can work on the orders for other cars which might not need to wait. My main complaint during this visit though was customer service, which I can't entirely blame the the cashier for, because she did just look overwhelmed, but still...it's nice to have someone seem like they care. We ordered fries to go, which are $2.99, & she brought them to us in a small cup. It was literally just a handful of fries. Pic attached. At the same time, she was bringing out fries for a table that was eating in, & that tray had at least 3 times the amount of fries as were in our tiny cup. As she walked back, I asked if that was all that came in the order, & she quickly said yes & kept moving without any concern. I'm just disappointed with that response. As well as disappointed with the order we received. read more

Pollo Regio - French fries - Mexican Near Me - Arlington, Texas

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This is my go-to place for spicy mexican tacos. I always get the #10 carne asada and it never fails to please. I love their spicy green sauce! read more

Great food and place visited from chicago best tacos. Will return. Great hospitality and customer service

3 stars because usually they are on point, but i'd give them a 1 for this sad 13 dollar quesadilla today! Usually you can share a quesadilla because it's stuffed with so much yummy chicken, not today. There was more skin and bones. read more

I have been here since 6:20 placed my go order however, they got my order together and then proceeded to tell me oh well we're waiting on your rice then she comes and brings me a bag a small bag of fries so there's no rice here some fries first of all that's not what I order second of all they're making two huge boxes of to go maybe somebody catered and I get it. It's an expensive order but I'm pretty sure they have rice in one of those bags they could've easily given me one of those rice out of those to go or catering boxes to get me out of the restaurant and then waited and then fulfill the order because it's not done yet and they're preparing it and having me sit here another 30 additional 40 minutes this is really bad service. I will not be coming back here ever again. read more

I should have known better. I walked in at around 11:30 on a weekday and there was one customer in the place. Got a half chicken lunch special for like $15. When I opened it up it was old shriveled chicken in the wrapper. These jokers are selling old food. I could tell, the meat was gray. I ate a piece and some beans. An hour later it was stomach cramps and mad dashes to the bathroom. This continued all night and over 24 hours later my stomach is still messed up. No wonder there was no line. read more

Mexican Hamburgesa was so good and the quesadilla. There chips was just right the cashier man was so attentive and nice.

I love this place so much! Great service, and amazing food. Will stop by again soon. The churros were amazing!

The Loaded Fries with chicken good good, it did not take long in waiting, price not bad either and very nice people. Thank my food taste GOOD. read more

My husband love this place. If we're going to eat out; it's going to be Pollo Regio. Great food for a good value.

Long wait and they forgot my beans. But still delicious. Staff is nice. Food is made fresh to order. Try the hibiscus drink. Quesadilla with carne Asada. Baked potato stuffed. read more

First time trying this place when I was visiting Texas. We ordered 4 burritos and it took 25 mins to get my order. The place was messy and customer service was terrible. Food is not even that great! Not even know why people actually go to this place. But I guess some people have a very low standard when it comes to food. read more

The manger is so MEAN like she made me pay a to go salsa cup Evan after paying the food for 97 cents and she only made me drink water just because didn't buy another cup and they make me only drink water until I pay for the soda read more

First time eating here at the one at northwest highway by white rock food was scrumptious diliumptious and the lady at the window was very kind and beautiful definitely will be going back read more

Excellent excellent chicken! It's wood grilled every day and totally delicious with several excellent ways to eat it. The caramel filled churro's are amazing! The green sauce is very spicy and delicious. read more

I was visiting Dallas and was recommended to go to the Irving, TX location on 1514 N belt Line Rd. I ordered (2) #14 The half grilled chicken meal and a chicken quesadilla. I was greeted very well. The hospitality was awesome. Nicolas was very helpful and very nice. He was extremely helpful with menu selections and welcoming me from Michigan. I loved the food and had enough for leftovers. I wished I lived there so I could eat this weekly. Thxs for the great experience and food. read more

I'll start off by saying the food is good. It tastes authentic, not processed. But this place is EXPENSIVE! I ordered a torta and a soup. $20. So that's $20 for lunch for one person. Dinged for how expensive it is. read more

I'm am writing this as I digest my food baby. Holy Moly. This places serves a mean roast chicken. Their chicken is wonderfully seasoned and is cooked with a pleasant char. It honestly tastes like summer. I know where to go now when I'm missing sunshine in the dead of winter.They serve their chicken with corn tortillas, rice and beans. Their beans are pretty damn delicious. They're tender and buttery with bits of bacon simmered into the sauce. DROOLS. Their condiment bar is well stocked too. Out of all of the sauces, my favorite one was the creamy green sauce. That sauce can make anything deliciously spicy. Wash it down with mandarin Jarrito and you're pretty much set. :) read more

Love this place! Great service and the food is delicious. I usually get the potato with either pastor or barbacoa. It comes with a grilled jalapeño and a spicy green sauce (basically like a verde sauce) that is amazing. I would also recommend trying the chicken, it's moist and the seasoning is great. The only thing I would say is that it can be a little pricey because you have to pay for sour cream, grilled onions, etc... read more

Pollo Regio - Grilled Pastor Potato! - Mexican Near Me - Arlington, Texas

amazing food! very friendly staff. absolutely will be a return customer! Chicken Quesadilla was the best

Chicken is still the best thing they have, and the rest has gotten too expensive to try. read more

Pollo Regio - $5 kids meal? It took 20 minutes too... - Mexican Near Me - Arlington, Texas

We all love Regio's but NOT THIS ONE! We stopped in for a quick bite to eat to go after a long ride back home with babies. Not sure why but everyone else was getting their food. Everyone that came in after us got their food are and left...we were still waiting. I finally bring it up to the lady and she said it should not be much longer, so we wait more. 10 minutes later, I ask the same lady to let me speak to the manager for a refund she says ok and goes to the back to grab her I assume. No apologies or offers for consolation. About another ten minutes, the manager comes out and gives us a refund, again no apologies or offers if consolation. Wasted almost an hour at the place and still walked out with no food. Babies and all of us still hungry and tired. WORST REGIOS EVER! read more