I was expected the same service as the Angleton location unfortunately that was too much to expect, the lady Esther taking my order was awfully rude, when I door to the window she continued with a horrible attitude. I asked again if the chicken could be fresh I'd be happy to park, she said it was just picked up. I received my meal chicken was so cold it was hard, gravy was super thick and clumpy. I asked for a refund and the manager told me she cancelled my card, never asking what how to fix the issue. These ladies were so rude no customer service, they really need training. I go out to eat and pay for it to be fresh like advertised. read more

Chicken Express - Horrible cold hard chicken from Alvin chicken 7 Express Tenders - Chicken Shop Near Me - Alvin, Texas

Drive through is faster than going in to buy food. They forget you inside, unfortunately they do not let chicken rest to drip oil away because the chicken is saturated with oil so much that it just drips all over your clothes. read more

The food was good and they give you some gigantic chicken breast overall the best it was good

The food is good - but we had to wait 25 minutes for the 16-piece meal. We also ordered the fish and a gallon of the iced tea. The bill was over 60 dollars - after we paid, I asked if I could have a few disposal cups, like the ones that you give for water for the ice tea. The girl was surprised and asked her manager if she could do that. She came back and said she would have to charge us. It would be $2.50. I said that I just spent over 60 dollars and have to wait 25 minutes, as a courtesy they should just give me a couple of cups for the ice tea. She said that the cups cost money and they need to re-coup the money. Needless to say, I should have gone somewhere else and in the future I will. So sad that they lost a good customer over disposable cups. Bad decision and terrible service as well as customer service. read more

Really nice and clean chicken express. Food is good as always. I tried the new spicy tenders and they were a tad dry but still good. read more

Chicken Express - a plate of chicken nuggies and a cup of coffee - Chicken Shop Near Me - Alvin, Texas

Very bad customer service. Super unprofessional and make fun of you when you're trying to order in the drive through. They will cut you off when you're speaking. They're always yelling inside and it lacks kind service employees. read more

I love the food here! I would like to suggest to the employees to lower their voices. It may be loud in the back with all of the machines, but it's not in the dining area and customers can hear everything. We listened to them complain about customers calling. They complained about orders being made. They cussed up a storm while families fresh from church sat and cringed. I do love this place and I get the need to vent. Maybe hop in the freezer next time to let off steam. read more

While waiting 10 minutes for my food in the drive thru. I heard what seemed to be like the employees messing around. I heard yelling, screaming and banging. And thank God no one else was in the drive thru because I feel like they would have no idea if they were there or not. Just seemed very unprofessional and it's fine to have a good time at your job but AT THE RIGHT TIME, not when your assisting a customer. Never experienced this before at this location or any other fast food place. Hope they aren't like this all the time. read more

Ok this is my second time buying dinner at this location. The time of day is 1721. The manager that served me on my first visit is there again. I don't know his name but he is the most courteous and helpful manager I've ever encountered at a food establishment. Especially a fast food establishment! He makes sure your food is fresh and everything you ordered is in your bag!! Kudos to this young man!!! And the food is good!!! read more

Cold Soggy food from under a heatlamp, or wait 45 minutes for new. Why is it so hard to have a decent fried chicken place. read more

Terrible service every time. Even before COVID was ever a thing. Have tried multiple times to give this location a chance. They mess up your order no matter how simple you make it. COVID has caused issues for many businesses but again, these issues were happening since they first opened. Will be finding a new location who can actually get your order right from now on. read more

Love Chicken Express. Love the crispy breading and chicken skin. Chicken is cooked perfectly and tastes like delicious chicken. Gravy is good. Jalapeño poppers are yummy. Mashed potatoes are delicious. Fries could be a bit crispier. read more

Terrible. Ordered half regular and half spicy chicken family pack, the spicy is so dried out like it's been sitting under lights for hours. They charge $.27 per sauce when they should be giving it away to make the chicken swallowable. I paid $30 for a family pack which most of will be going to my dogs since they have sharper teeth and they will be able to eat it more easily. Don't even get me started on the rubber band fried pickles. read more

I don't fry chicken so when those rare occasions arrive that we want to eat it, I always order out and there are two decent chicken places very close to home. However, I was at a meeting in Alvin and my husband called and asked me to try the new Chicken Express in Alvin on the bypass. So I went in with the intent of ordering chicken tenders but they said it would be a 15 minute wait. I asked them what they would recommend that had no wait and they fixed me up with breasts and wings. Also ordered okra and green beans and they suggested half and half on the rolls and biscuits. We were so impressed with the chicken because the meat tasted so good, clean, fresh and flavorful to the bone. Green beans were the flat Italian style with a southern style well cooked prep and okra was crispy fried in cornmeal and a generous portion. Staff was very kind, helpful and friendly and I would definitely go back to try the chicken tenders. read more

Yummy! Chicken Express is new to Alvin and even though we have 4 other chicken places, this place stands above them. The breading/batter they use on the chicken is light and delicious. The fried okra is some of the best I've ever had.. The sweet tea is amazing.. I'm more of an unsweetened​ tea person bc since i moved to Texas, you cant find sweet tea like they make it back home in SC so i just gave up.. But man.. This tea is awesome! The mashed potatoes are tasty and the gravy is just how i like it!! Perfect. We will definitely be returning customers. I cant wait to try more of the menu. One more thing.. Something you don't see around here often is top notch service. The staff are accommodating, friendly and the restaurant is clean! I'd give them 10 stars if i could. read more

I will gladly be the FIRST rating for chicken express! You see, me and chicken e go way back. Chicken express was only on north Texas for a while (where I grew up) I moved here and I missed chicken e more than my family! Their sweet tea, chicken, mashed potatoes, CORN NUGGETS, hot wings, pretty much everything is so good!!!! I haven't eaten fried chicken in years because no where near had a chicken express. I went to the Alvin one tonight after the opening (finally) and I'm so happy to report everything was awesome! Just like I remembered!!!! I hope all these south Texans love chicken e as much as I do! Sweet tea is where it's at! read more

The chicken is greasy and needs to be Cooked more. The little bit that I tasted actually did have a good flavor just needs to be cooked more. read more

Food turned out fine, but we sat at the drive-thru window for 20 minutes after we got our receipt for payment. No updates during the wait, just a "sorry for the wait" when we got our food. We ordered 20 tenders and a mac n cheese. read more

Five for five gets five stars! Food,flavour,service, overall cleanliness and great hospitality. Thanks Chicken Express!

Twice now Chicken Express in Alvin has let me down. Both times everything appeared to have been sitting under a heat lamp for hours, 30 bucks for some poor quality food, I do not see myself returning to this place. read more

Great service! Chicken could be a little more fresh but it is still tasty. Wish spicy tenders had more of a kick. Mac n cheese is not very cheesy and kind of watery. Otherwise, crispiness of chicken tenders outside is enjoyable and inside is tender. read more

Usually this place is my favorite, but I went in today at 3:30 and got a rude server at the drive thru. She gave me French fried instead of fried pickles no big deal. I turned around and asked for them to exchange them I gave the fries back and thirty minutes late got my fried pickles from another rude lady. She tried to charge me for them and I had to explain the error that was made. I love chicken express but probably won't go to this location again. read more

This is a nice place to go if you want good fried chicken for a pretty decent price! I enjoy the strip dinner, The rolls and biscuits are really good but the gravy and fry they use are kinda lacking in taste. read more