Our parents moved to Pasea in 2021, and during the years that followed, we witnessed firsthand the…read morecompassion, professionalism, and genuine kindness that define this community. As our mother's health gradually declined, the caregivers never stopped treating her with patience, dignity, and respect. They cared for her not simply as a resident, but as a person whose comfort and well-being truly mattered.
One of the things that impressed us most was the consistency of the staff. From the reception team to the caregivers, nurses, dining staff, housekeeping, maintenance, and management, everyone we encountered was friendly, caring, and committed to providing exceptional service. It is clear that Pasea has built a culture where residents come first.
We are especially grateful to Executive Director Kim, whose leadership, compassion, and unwavering dedication are evident throughout the community. When we learned she had returned as Executive Director, it brought our family tremendous peace of mind. Her commitment to excellence and resident-centered care is reflected in every aspect of Pasea.
We also want to recognize Nef, who has been an incredible source of support throughout our mother's stay. He was always responsive, compassionate, and willing to help whenever questions or concerns arose. Families going through difficult times need people like Nef, and we are deeply grateful for his kindness.
Pasea itself is beautiful, welcoming, and impeccably maintained, but what truly sets it apart is its people. Beautiful buildings can be found anywhere; compassionate caregivers cannot. The warmth and humanity of the entire team are what make this community so special.
Our mother is now leaving Pasea only because she has the opportunity to be reunited with our father, who is in hospice care at another facility. While our hearts are heavy because of the circumstances, we leave with profound gratitude for everyone who cared for our parents over these past several years.
Thank you to every caregiver, nurse, receptionist, dining team member, housekeeper, maintenance staff member, administrator, and volunteer who touched our parents' lives. Your kindness gave our family comfort during some of the most difficult years we have ever faced.
If you are looking for an assisted living or memory care community where your loved one will be treated with dignity, compassion, and genuine respect, I wholeheartedly recommend Pasea. Our family will always be grateful for everything you have done.
From: Dr. Aireen Gutierrez (UCSD-Dept of Geriatrics)
